Janesville Subaru

Always polite and courteous. Very helpful and extremely knowledgeable. Provides updates on progress of the work. Extremely complete when explaining details. Very helpful and extremely knowledgeable. Provides updates on progress of the work. Extremely complete when explaining details. More

car is a 2022 and yet sensor is bad aready and warranty wont cover it . guess time to switch brand wont cover it . guess time to switch brand More

There was an issue with my almost brand new battery, due to lack of driving and the extreme cold, and they offered a recharge and if that didn't work, they would replace the battery for free. to lack of driving and the extreme cold, and they offered a recharge and if that didn't work, they would replace the battery for free. More

Timely and professional Honest, fair, friendly, always willing to give me a loaner I like the snacks and drinks when I wait willing to give me a loaner I like the snacks and drinks when I wait More

Hard to do in a few sentences. I explained to the sales manager, my concerns and you assured me he would do everything in his power to keep me a satisfied customer. I appreciate th I explained to the sales manager, my concerns and you assured me he would do everything in his power to keep me a satisfied customer. I appreciate that you listen and I'll do my best to be loyal to the leadership. More

Kind of complicated to explain, but I caused the issues and Subaru in Janesville has done their best to satisfy me, which is not always easy. I do appreciate their willingness to try to solve my issues eve and Subaru in Janesville has done their best to satisfy me, which is not always easy. I do appreciate their willingness to try to solve my issues even though they were my issues, not theirs. More

Honest and very caring. I didn't want the warranty and Mike said they would credit my account soon I didn't want the warranty and Mike said they would credit my account soon More

Bought my first car, and Josiah made the experience wonderful. I have nothing but positive things to say about Josiah he's very professional and sincere. Took away the anxiety of buying a new car. wonderful. I have nothing but positive things to say about Josiah he's very professional and sincere. Took away the anxiety of buying a new car. More

Dan went the extra mile when we were towed in on an extremely cold morning, giving me a loaner and getting us a new set of run flat tires by the next day. extremely cold morning, giving me a loaner and getting us a new set of run flat tires by the next day. More

Very friendly! The finance guy, Michael woods, explained things in ways I could easily understand and make educated decisions. I thought both men were excellent and The finance guy, Michael woods, explained things in ways I could easily understand and make educated decisions. I thought both men were excellent and would return to them for my future car purchasing needs. More