Janesville Subaru

2019 CrossTrek and 2018 Outback My husband and I bought two Subaru’s from Austin the same day. We were not easy customers, but Austin was wonderful and answered all our questions. My husband and I bought two Subaru’s from Austin the same day. We were not easy customers, but Austin was wonderful and answered all our questions. He consistently went above & beyond. We ended up with the cars we wanted, with the features we wanted, and without the features we didn’t want, and at a fair price. Not only that, he followed-up to make sure everything was going OK. We are both enjoying our new cars. More

New Forester Premium - Austin got me the car I wanted I had wanted a Forester for several years. Then I became enamored with a used GMC Terrain SLT1. I was on my way to purchase a Terrain when I decided I had wanted a Forester for several years. Then I became enamored with a used GMC Terrain SLT1. I was on my way to purchase a Terrain when I decided to stop by Janesville Subaru. Austin was outside and greeted me. We struck up a conversation and I told him I was on my way to buy a car. He asked if I was familiar with Subaru's. I have owned several and have been pleased with each one. When I described what I had been looking for in a Forester, Austin lead me a vehicle that had just been offloaded from the truck. It was exactly what I’d been looking for. NOTE: I am from Roscoe. I had been dealing with several other Subaru dealers over the past few days, but they did not have the number of cars Janesville Subaru had. Since I couldn't find "my car" I started looking at the GMC. Austin showed me their Terrains, then took me again to the new Forester. We did a simple pros/cons list. Over 40 years of driving I have had a number of vehicles in the GMC family. As I spoke about them I also recalled all the various mechanics who kept them running. My Subaru's never had much of a problem. My wife's Legacy has 68,000 miles with the only trips to a garage being for oil changes. I even drove that car up Mount Washington in New Hampshire. Austin is a great guy to deal with. He is not high pressure and he wants to get you into a great car that you can afford. He knows his Subaru’s as well as the used cars on the lot. It was a pleasure to work with him. He was polite, knowledgeable, and followed up with both personal emails and phone calls to ensure all was well and answer my questions. Austin is perhaps the best car sales person I have had the privilege of working with. He got me to move from a car I'd settle for, to the car I wanted. I am going to enjoy this Forester the next 10 years! More

Easy to work with John and Janesville Subaru were great to work with. They helped me get the vehicle I was looking at to a price that I could afford. I had gone into th John and Janesville Subaru were great to work with. They helped me get the vehicle I was looking at to a price that I could afford. I had gone into the dealership with low hopes about leaving with a car, but it all worked out! More

Amazing Salesman Working with Austin was nothing short of amazing. He was so pleasant and easy to talk to. He had great personality even when working with our 17 yea Working with Austin was nothing short of amazing. He was so pleasant and easy to talk to. He had great personality even when working with our 17 year old who was buying the car. A lot of salesman would have treated him like a young kid and Austin did not. He made you feel very comfortable and at ease. He definitely secured our purchase through Janesville Subaru. More

New Subaru Outback! I had a great experience purchasing my new Subaru Outback at Janesville Subaru because Austin Armstrong, my sales rep, handled everything with excelle I had a great experience purchasing my new Subaru Outback at Janesville Subaru because Austin Armstrong, my sales rep, handled everything with excellence for me all the way through. He was very patient and answered all my questions and more! He was reliable, honest and caring. I’ve bought many cars in the past, and Austin made this experience truly outstanding. He worked really hard to find the car I wanted. The price was what I expected without unexpected surprises. The car was ready as promised and Austin made it happen! More

Great service Austin was great to work with . His knowledge of the Outback was very informative. He did follow up calls to see how I like my new car. Help sche Austin was great to work with . His knowledge of the Outback was very informative. He did follow up calls to see how I like my new car. Help schedule my first appointments More

Good deal, great experience! I’d been purchasing cars from the same dealer for 20 years but my experience with Austin and the rest of the staff at Janesville Subaru— from on line I’d been purchasing cars from the same dealer for 20 years but my experience with Austin and the rest of the staff at Janesville Subaru— from on line rep to sales to service—changed all that. I bought a 2016 Impreza and could not have been more pleased with the way I was treated. Negotiations were smooth and all my concerns were addressed. Austin seemed genuinely concerned with my purchase satisfaction, and followed up with phone calls to be sure I remained happy after the purchase. Good job! More

Great transaction! Austin was very knowledgeable about the vehicle. He gave information without being pushy. He followed through on everything he said he would. He call Austin was very knowledgeable about the vehicle. He gave information without being pushy. He followed through on everything he said he would. He called to check several days after the sale to see if I had questions. I definitely would buy a vehicle from him again. More

Older Generation I really did extensive research on the newer cars and had originally wanted to get a used one, thinking at my age I don't need a new car. Starting wi I really did extensive research on the newer cars and had originally wanted to get a used one, thinking at my age I don't need a new car. Starting with Consumer Report's assessment of the Subaru line I found it was the best price deal for the services offered. I included Eyesight and Starlink since my first concern was safety and reliability. My forester met all those requirements and had the backing of virtually every report I read on the car. Its my first" luxury" car with what it can do and the safety features offered If you don't think a Subaru Forester is a luxury car, ask Austin to describe seat warmers to you. I look forward to my Subaru giving reliable performance for a long time to come.. More

Janesville Subaru & Austin Armstrong -Integrity I was looking for a specific vehicle at a specific price and Austin & Jeff gave me a fair price and great service. Austin pointed out a ding in the v I was looking for a specific vehicle at a specific price and Austin & Jeff gave me a fair price and great service. Austin pointed out a ding in the vehicle that I had missed and then worked with his body shop staff to address it in short order. Jeff and Austin also helped with a paperwork snafu. The negotiations and follow up were all conducted with fairness and integrity. More