Janesville Subaru - Service Center

Jonathan Coulthard Went above and beyond for us when we presented with a tire that is unsafe to repair. He ordered a new tire for us, coordinated with others to take care of a minor paint scratch problem, presented with a tire that is unsafe to repair. He ordered a new tire for us, coordinated with others to take care of a minor paint scratch problem, contacted our insurance agency to obtain proof of insurance and provided a loaner vehicle for our use while we wait for the paint issue to be resolved. Great customer sensitivity and courtesy. More

My recent experience was excellent. Dan went out of his way to assist in replacing my faulty windshield and we reach a compromise we could both live with. Theis gives me a far better s Dan went out of his way to assist in replacing my faulty windshield and we reach a compromise we could both live with. Theis gives me a far better story for friends than complaining about an obviously bad windshield. More

The Service and Parts Department were great. Good communication, work and on time delivery of my Crosstrek. Good communication, work and on time delivery of my Crosstrek. More

Service was on time, answered all my questions and provided us a loaner car. I asked that they save any parts. They removed from my car and give them to me which they did. provided us a loaner car. I asked that they save any parts. They removed from my car and give them to me which they did. More

I live in Madison and go to Janesville Subaru. They are awesome, Don miller sucks! They are awesome, Don miller sucks! More

They did a nice job getting me in and out timely. No issues with this service. The previous service I was very upset as I was quoted $7,000 for a severe engine issue. I went to another dealer and the No issues with this service. The previous service I was very upset as I was quoted $7,000 for a severe engine issue. I went to another dealer and the code simply had not been clear. There was no issue. I almost went forward with unneeded repairs. More

Checking in quick and easy. Very helpful and friendly. very eager to please. Very friendly check out. Very helpful and friendly. very eager to please. Very friendly check out. More

The best, kind, and transparent people I’ve worked with. I’ll always get my car worked on at Janesville Subaru and I don’t even have a Subaru. I’ll always get my car worked on at Janesville Subaru and I don’t even have a Subaru. More

I needed some urgent work done on my vehicle, as well as needing it done quickly since I was leaving the next day on a long road trip. The guys at Janesville Subaru were very accommodating with my situation needing it done quickly since I was leaving the next day on a long road trip. The guys at Janesville Subaru were very accommodating with my situation and were able to get my vehicle done by the next morning. They have always been so good for me. I’ve been coming to this dealership for years after buying my first Subaru from them, and after buying a different one from a different dealership, I bring it here too! No one else I’d rather having taking my money or trusting my vehicles work with! 😄 More

The repair service was scheduled, performed and delivery in a very professional and effective manner. Thank you. in a very professional and effective manner. Thank you. More