Janesville Subaru - Service Center

It was easy for me to make a service appointment that was convenient for me. I was checked in at the appointed time. The service rep reviewed my milage and indicated there were two recommended service item convenient for me. I was checked in at the appointed time. The service rep reviewed my milage and indicated there were two recommended service items that should be considered. I'd like to trade in and update my vehicle but the current economic climate tends to make me reluctant to do so. It was easy to agree to have the two service recommendations performed. I want to keep my Forester in reliable condition. Further, the waiting area was clean, well appointed and welcoming. More

very wll done. thank you. thank you. will. come see you again. later thank you. thank you. thank you. will. come see you again. later thank you. More

This dealership provided what I needed in a timely fashion. They have a 3% credit card fee that they don’t tell you about unless you read the small sign. I know this is fairly typical nice but it wou fashion. They have a 3% credit card fee that they don’t tell you about unless you read the small sign. I know this is fairly typical nice but it would be nice to be alerted before running the card. I would’ve used a different card and saved myself the money. Overpriced like you’d expect at a dealership, but I need a Subaru diagnostics for my regular mechanic so it was worth the $145 to have a thorough diagnostics by trained Subaru technicians. Expensive, but I’ll save a lot more than that with my local mechanic so it works out. More

Thorough review of car and repairs completed very timely. Always above average in workmanship and information. Always above average in workmanship and information. More

Well the new car they sold me has a screen/computer problem they tried to fix it twice now but still don't know how but they have taken good care of me while I wait for the fix to be discovered by Suba problem they tried to fix it twice now but still don't know how but they have taken good care of me while I wait for the fix to be discovered by Subaru More

Bey fast service at the dealership service center. Affordable and helped us greatly with understanding our balance total and which services were completed. Even included an inspection at no extra cost Affordable and helped us greatly with understanding our balance total and which services were completed. Even included an inspection at no extra cost to make sure everything was functioning normally. More

Friendly and prompt service. Clean area. And great communication throughout, from start to finish. Thanks! Clean area. And great communication throughout, from start to finish. Thanks! More

Very professional explained every thing price lower than expected , nice car wash , dash board and seat the way I left them and mirror ,much appreciated . Good results of the check up and a very happy cust expected , nice car wash , dash board and seat the way I left them and mirror ,much appreciated . Good results of the check up and a very happy customer. More

Brought the car in because the sunroof is leaking when we go through the carwash. We were told they found no leak and we should "video" when the car leaks. Please explain how I'm supposed to do this? Open th go through the carwash. We were told they found no leak and we should "video" when the car leaks. Please explain how I'm supposed to do this? Open the sunroof while in the carwash? So, took the car through the carwash again and again the sunroof leaked. Yes, I'll need to find time to get it back to have it checked again. Not happy I have to find another time to get back to have this looked at. More

Hailey Huffman is a great Product Specialist! Also really like the service department people. Thanks for all of your help Also really like the service department people. Thanks for all of your help More