Janesville Subaru - Service Center

Paid $800 for 2nd visit to fix issue and still haven’t. Got a call to complete a survey and told them I wouldn’t be the person to. Was asked if a manager can call back…still waiting for that call Got a call to complete a survey and told them I wouldn’t be the person to. Was asked if a manager can call back…still waiting for that call More

I have had the extreme pleasure of working with Scott Lease in the service department. He is so kind, listens to what I have to say and is always accommodating . I couldn’t ask for more personalized trea Lease in the service department. He is so kind, listens to what I have to say and is always accommodating . I couldn’t ask for more personalized treatment at Janesville Subaru. As always, THANK YOU , Scott. More

Everyone friendly from greeting at door to final checkout. Service staff were helpful locating my vehicle in parking lot saturated with new inventory. checkout. Service staff were helpful locating my vehicle in parking lot saturated with new inventory. More

I was acknowledged right away, didn't have to wait around. Service was friendly and professional. Everything was explained to me. Was asked if i had any questions. Was very pleased with everything around. Service was friendly and professional. Everything was explained to me. Was asked if i had any questions. Was very pleased with everything. More

Staff is very friendly and professional. Service was fast. Waiting area is nice and comfortable. Service was fast. Waiting area is nice and comfortable. More

The person who checked me in & out couldn't have been more professional or kind. more professional or kind. More

The staff here are friendly, professional and caring. Everyone has treated us like life long friends. Everyone has treated us like life long friends. More

When I booked my service the oil change and the tire rotation were included. When I arrived at the service center I was tooled the tire rotation was not included.The car was washed and when I got home I rotation were included. When I arrived at the service center I was tooled the tire rotation was not included.The car was washed and when I got home I had to redo the windows because they were water spotted. When I went to pay my bill you could write a check or use a debit card. Not informed there was an extra charge for using a credit card prior to service. More

I am very happy with the Janesville Subaru dealership. The team was excellent and helpful from my purchase of the vehicle to the first oil change this weekend. The team was excellent and helpful from my purchase of the vehicle to the first oil change this weekend. More

I trust this dealership to take excellent care of my 2017 Forester. I have been very happy with the service and bought my tires there as well. Forester. I have been very happy with the service and bought my tires there as well. More