Janesville Subaru - Service Center

Janesville Subaru always provides top notch service, going above and beyond in taking care of my car and making sure to answer any questions I have. They've secured a customer for life here. They're alw going above and beyond in taking care of my car and making sure to answer any questions I have. They've secured a customer for life here. They're always friendly, remember my name, and are quick to respond to emails/phone calls. Frankly, they're the best dealership I've ever dealt with and always treat people kindly/respectfully. More

Communicating Friendly and fast professionals and very helpful they treat me like they’re so happy to see me helpful they treat me like they’re so happy to see me More

They were able to squeeze me in the same day I called so that the car could be ready for vacation two days later. They were extremely helpful. They went over my previous service calls reviewed them to make that the car could be ready for vacation two days later. They were extremely helpful. They went over my previous service calls reviewed them to make sure everything was working well in regards to previous calls. More

Schedule and time was excellent. Communication by Scott also. Good overall experience. Pleasant all around. Communication by Scott also. Good overall experience. Pleasant all around. More

The service department is great, friendly and always helpful. Wouldn't take my cars anywhere else. helpful. Wouldn't take my cars anywhere else. More

Purchased there and only dealership that it has been serviced at for 2 years now. serviced at for 2 years now. More

y! Deanna always acknowledges my being there---love your staff and service.. what else can I say!! staff and service.. what else can I say!! More

The dealership went out of its way to schedule at a time convenient for me and provided me with a loaner vehicle. The problems started when a technician forgot to reconnect something causing my remote start convenient for me and provided me with a loaner vehicle. The problems started when a technician forgot to reconnect something causing my remote start, speakers and smart phone connection to fail. This required a second appointment, loaner car and round trip to the dealership. The dealership compensated me for my inconvenience with a voucher for my next oil change. But that doesn't make up for the mileage on my lease. (I live 33 mi. away - 66 round trip). The reason for the three stars is because the technician put a deep scratch in my center console near the shifter. This is a leased vehicle, and I have been especially meticulous in the vehicle's care. And I don't love the idea of being blamed for the gouge in the glossy console. I look at it every time I get in the car to drive :( More

The salesmen were nice and helped me get approval on a car, however, i've had nothing but problems with this car since. When I picked up the car, the cover to the rear windshield wiper was smashed and tos car, however, i've had nothing but problems with this car since. When I picked up the car, the cover to the rear windshield wiper was smashed and tossed in the back seat. There was also a couple small chips out of the windshield. They did fix the windshield, but it required me having a loner car 6 days and the cover wasnt repaired. A month later, I noticed the breaks squealing. I brought the car in for repairs and they told me that the brakes were fine and that's just how brakes sound. Nothing else was repaired, including the cover on the windshield wipers, still. So I still have an embarrassing squeal every time i brake. Besides the fact that I don't like the car at all, the gas mileage is awful and it's supposed good gas mileage is one of the main reasons I bought the car. All in all, I wouldn't recommend Janesville Subaru. More

They were helpful, courteous and knowledgeable. Bryce was so helpful, even giving up time on the sales floor to show me the bells and whistles on my car. Bryce was so helpful, even giving up time on the sales floor to show me the bells and whistles on my car. More