
Jarrett Ford of Charlotte County
Port Charlotte, FL
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After an oil change and tire rotation. Got home I was missing 3 hubcaps. They said they put them on but didn’t fit good so they must have fallen off. Why didn’t they leave them off and tell me. missing 3 hubcaps. They said they put them on but didn’t fit good so they must have fallen off. Why didn’t they leave them off and tell me. More
Purchased a force edge recently and was informed by marek how heavily optioned the vehicle was only to find out it’s probably the least optioned model available.the grand Cherokee I traded for the Ford Edge how heavily optioned the vehicle was only to find out it’s probably the least optioned model available.the grand Cherokee I traded for the Ford Edge had more options.will not recommend this dealership. More
Mark is a great service writer, quick service, good prices, explains what they serviced, and what you need next time. Very pleased with the service. prices, explains what they serviced, and what you need next time. Very pleased with the service. More
From the beginning to the end JAY WURLITZER really took me and my son serious. He didn't treat us like a number, or pushy just to get a comission. Like most sales professionals do in his field. He paid a me and my son serious. He didn't treat us like a number, or pushy just to get a comission. Like most sales professionals do in his field. He paid attention to detail of our specific needs and followed through with flying colors! I know if I ever have a question or concern I would not hesitate to reach out to him. More
salesman was very friendly and knowledgeable. He gave us various vehicle options to choose from. We were able to drive vehicle home on the same day various vehicle options to choose from. We were able to drive vehicle home on the same day More
We enjoyed the experience from the beginning and never felt pressured in any particular direction, to buy or not buy, get the jag, an escape or an ecosport. Maria was kind, informative and receptive from felt pressured in any particular direction, to buy or not buy, get the jag, an escape or an ecosport. Maria was kind, informative and receptive from the beginning. Ken carried forth with some spirted stories and most valuable information. We are very happy with our new Ford. Of course we've only had it one day but it looks and drives great and there's a bunch of fun tech stuff to learn about! More
Everyone was courteous and very helpful. Arthur was great to work with. very helpful with setting up the apps and other tech information, very pleased. great to work with. very helpful with setting up the apps and other tech information, very pleased. More
Great service manager and the staff was extremely helpful. My truck was in for a recall for the steering damper. Replacing it took care of the problem. Thank you helpful. My truck was in for a recall for the steering damper. Replacing it took care of the problem. Thank you More
Everyone was courteous and very helpful. Everything was ready and it did not take much time at all. Arthur was great to work with as well as Paul ready and it did not take much time at all. Arthur was great to work with as well as Paul More
When I arrived, there was appx 3-4 vehicles in front of me and I was told that it would take appx 1 1/2 hours to get to me and I said OK. That was at 3:00 PM on 4-26-2021. They were so very slow at everyth me and I was told that it would take appx 1 1/2 hours to get to me and I said OK. That was at 3:00 PM on 4-26-2021. They were so very slow at everything and I had to wait 2 3/4 hours before the car was taken into the stall for Service. It was finished at 6:00P.M. 3 hours later, I complained about it but nothing was done. I have been bringing my Saturn Car and also my Chevy Pickup truck to you for servicing, since appx. 2006. If Service cannot be improved better than what is there now, I will have to take my vehicles to someone else for Service. Thank You, Vernon Albright, North Port, Florida. More