Jarrett Ford of Charlotte County

Jesus was outstanding! I was initially pretty upset that I had not been verbally informed that the tire tread wear on my Mustang GT was marginal following a tire rotation. I found out on the highway at 5am I had not been verbally informed that the tire tread wear on my Mustang GT was marginal following a tire rotation. I found out on the highway at 5am on my way to work the next day. It was not a fun drive. Then I got an EMAIL from Gasgarth telling me my tires needed service. Jesus knows how to make a customer happy! First he acknowledged that I should have been told about the tread wear issue, not informed by email! He worked with me to get a great price on a new set of Michelins. He got them in and installed before I had to make another 5am journey to work. That was a fun drive! Thanks Jesus! More

Very fast and professional staff. Was able to get everything done in 1 Trip. They can do everything I need even though it’s a Chevy everything done in 1 Trip. They can do everything I need even though it’s a Chevy More

I went into the dealership to buy my leased auto, that I leased in New Jersey The Finance manager explained to me the cost involved , it was going to save me money to buy a new car. I agreed . The entire s leased in New Jersey The Finance manager explained to me the cost involved , it was going to save me money to buy a new car. I agreed . The entire staff helped me and I got to test drive 5 different vehicles. We are know proud owners of a 2020 Edge. The dealership had me over a barrel and till worked with me and gave me an excellent deal on my car . Alan was my sales men , and help my wife to totally understand not just the vehicle, but also the Ford App. , and programming all our keys. The sales manager , the fiancé manager, my sales person and even the people in the service dept. treated us excellent . Thanks to you all. DON ! You have assembled a great staff. I will be back More

back window fell off track They lie and you can't prove it because they tell you the motor was bad knowing full well it wasn't the motor. They charged 40 for an oil change and They lie and you can't prove it because they tell you the motor was bad knowing full well it wasn't the motor. They charged 40 for an oil change and then on top of that they charged a disposal fee. So my bill was over 500 dollars and not a satisfied customer. Asked them to check the panel they installed last month because it did not work at times, they didn't even bother to check it. More

I'VE BEEN DEALING WITH THE SEVICE AND SALES DEPARTMENTS FOR OVER THIRTY YEARS AND HAVE ALWAYS BEEN TOTALLY SATISIFIED WITH THE DEALERSHIP PERSONEL AND THE WORK THAT THEY DO. FOR OVER THIRTY YEARS AND HAVE ALWAYS BEEN TOTALLY SATISIFIED WITH THE DEALERSHIP PERSONEL AND THE WORK THAT THEY DO. More

on time , the dealership was safe ,social distanced. fixed the tire problem then reviewed what the mechanic did . check out was fast. had her check on my point balance. Great experience! fixed the tire problem then reviewed what the mechanic did . check out was fast. had her check on my point balance. Great experience! More

Best service center. Lori in service keeps me informed, fixing my truck the right way. Wont let me take it till it checks as good. fixing my truck the right way. Wont let me take it till it checks as good. More

Best dealer anywhere. They go out of their way to be sure your service is done quickly and complete. If handicapped like me they make sure to help you in anyway they can. They go out of their way to be sure your service is done quickly and complete. If handicapped like me they make sure to help you in anyway they can. More