Jarrett Ford of Charlotte County

Delighted to have my Explorer fixed in one hour instead of t Quick line was unable to may repair so I had to schedule a service appointment. I was cautioned that sevice to repair the rear seat shoulder restrain Quick line was unable to may repair so I had to schedule a service appointment. I was cautioned that sevice to repair the rear seat shoulder restraint would more than likely take two hours. I sort of gave the service writer a hard time about the repair time. Well, the repair was completed in one hour. I was extremely grateful and profusely thank the gal I given a hard time. More

OUTSTANDING Service Experience Our Ford C-Max required a 10,000 mile service in preparation for a upcoming trip up North. The service writer was absolutely outstanding in every rega Our Ford C-Max required a 10,000 mile service in preparation for a upcoming trip up North. The service writer was absolutely outstanding in every regard from the moment I drove into the Quick Lane for service. Despite a large volume of customers that day ,our car was serviced and returned within an hours time. Finally the Service writer took time to explain some of the auto's features that I was unfamiliar with. A true group of professionals assisted me that day. More

ford fusion Me and my wife got a 2008 ford fusion for our son. We were on a tight schedule. Ken Mate and Staff were very friendly, professional , and helpful. The Me and my wife got a 2008 ford fusion for our son. We were on a tight schedule. Ken Mate and Staff were very friendly, professional , and helpful. They answered all are questions and needs. This is the second car we have gotten from this dealership.. We will be back again THANK YOU BOBBY & PAM More

Super car I was shown a 2014 Ford Escape and I looked at 2019 Escape. Same bells and whistles as the newer one The car was so clean that everyone thought it was I was shown a 2014 Ford Escape and I looked at 2019 Escape. Same bells and whistles as the newer one The car was so clean that everyone thought it was 2019. Great job Mark Gamber More

Bought a new 2018 Red Ford Expedition - Charlotte Co Ford Cannot say enough good things about my new Expedition and all the people at Don Gasgarth's Charlotte County Ford, who made the deal possible. Everyon Cannot say enough good things about my new Expedition and all the people at Don Gasgarth's Charlotte County Ford, who made the deal possible. Everyone there was super nice and very helpful. The vehicle has been great. Everything went through with no problems. More

Terrible experience - never going back! Our first (and LAST) experience at Don Gasgarth's Charlotte County Ford: My husband made an appointment over a week in advance to have a recall repair Our first (and LAST) experience at Don Gasgarth's Charlotte County Ford: My husband made an appointment over a week in advance to have a recall repaired. He was told by whoever made the appointment that he had an 8:00 appointment and it was first thing. We tried to call the day before to see if they had night drop-off, but no one answered. So we dropped the car off the night before (before they closed) because we live over half hour away and didn't want to have to go that early. By 2 pm the day of the appointment, no call had been received telling us it was ready. We tried to call, but got no answer (trend?). We went anyways, since they were supposed to close at 3. When we got there, our car was still not ready. Laurie told us that is just the way they do business. They make the appointment with an adviser (Which they don't tell you when you make the appointment), and the information goes to a dispatcher, who then gets the cars in “order.” We never actually had a meeting with an adviser, so I am not entirely sure what that is supposed to be, though I'm guessing it is a sales tactic. Laurie told us our repair was scheduled for 3 hours, but Don Gasgarth's Ford kept our car for over six hours. We will NOT being doing business with this dealership ever again, and will be sure to share our dissatisfaction with our friends and family. More

The Works at the Quick Lane Feb 7 2018 I had read other reviews and was a little apprehensive. But Mark, the Service Writer, was very pleasant and was accurate in his time estimate. Servi I had read other reviews and was a little apprehensive. But Mark, the Service Writer, was very pleasant and was accurate in his time estimate. Service center was quite busy with people coming and leaving in a timely manner. My work was done as promised. No issues. More

WOW, who new buying a truck could be such a pleasure! This has been the best experience I’ve ever had purchasing a vehicle. After lots of shopping and interaction with multiple sales people at different This has been the best experience I’ve ever had purchasing a vehicle. After lots of shopping and interaction with multiple sales people at different dealerships we finally arrived tired and weary at Charlotte County ford. Mr Bob Barlow our sales professional was absolutely wonderful. I’d recommend him to everyone. Bob is a straight forward friendly professional that got us a great deal and helped me find the perfect truck for my son. The entire process was a pleasure. Thank you to everyone there at Charlotte County Ford. -Hilary DellaPietro More

2017 Ford Fusion I just purchased a new 2017 Ford Fusion after returning a leased 2014 Ford F-150 4x4. Great experience during the purchase and lease return. My salesp I just purchased a new 2017 Ford Fusion after returning a leased 2014 Ford F-150 4x4. Great experience during the purchase and lease return. My salesperson Greg Hurney and the entire team at Don Gasgarth Charlotte County Ford did a fantastic job! Greg is no pressure and easy to work with, he went above and beyond finding the right car for me. Thanks again for all your hard work! More

2018 Ford F150 Had a great experience at Don Gasgarth's ford. My salesperson Arthur Francis was excellent. Arthur was very well versed on the vehicle and its options Had a great experience at Don Gasgarth's ford. My salesperson Arthur Francis was excellent. Arthur was very well versed on the vehicle and its options. He also helped me with my custom order all through the process. Upon delivery of the vehicle he took the time to walk me through all the trucks options. this is what service should be! Nice work Arthur and Don Gasgarth Ford. More