Jarrett Gordon Ford Lincoln of Winter Haven

As a 20+ yr owner of Acura MDX's I'm used to access to loaners, so I didn't have to wait during service calls.That's not available at Honda dealers who service Acura's (traffic too bad getting to Acura de loaners, so I didn't have to wait during service calls.That's not available at Honda dealers who service Acura's (traffic too bad getting to Acura dealer). I also received a recall months ago (re crankshaft bearings causing heating, stopping engine). When parts didn't come in for months, it lead me to start looking for a new American Company comprable SUV (even though my '20 Acura had only 38,000 miles), I did an unline search, and made inuiries to Jarrett Gordon Ford. Victoria Wills called me within an hour to go over the available new car inventory, and we narrowed the search to a Corsair Reserve in inventory. . When I went in to negotiate, the offer received was very fair, and Victoria spent about an hour going over the very high tech features of this state of the art SUV (especially for a low tech oldie). They will do some minor routine servicing at our house, or will pick up and return car, or provide a free loaner if it's dropped off. My favorite company car was a Lincoln Mark IV, so it's good to be back home with the only American car manuf. that has never declared bankrupcy, and offers premium level service. More

Manuel went above and beyond to help me. He is an awesome person and extremely helpful in not only helping me get a car, he also assisted me with the knowledge to increase my credit score. He is an awesome person and extremely helpful in not only helping me get a car, he also assisted me with the knowledge to increase my credit score. More

Straight forward buying experience,Ken was very attentive from the beginning, the whole process was very smooth, no haggling good offer for my trade,shopped on line for the car that I needed at a good price, from the beginning, the whole process was very smooth, no haggling good offer for my trade,shopped on line for the car that I needed at a good price,definitely will have my business in the future,great job 👍 More

quality, trust and service , I felt very comfortable, they explained everything I needed to know, and finally I left very happy with my new car. they explained everything I needed to know, and finally I left very happy with my new car. More

Had a wonderful, no pressure experience. My needs and concerns were catered too. Saleswoman Terri Astrogano was the best. My needs and concerns were catered too. Saleswoman Terri Astrogano was the best. More

Clean. Courteous staff. Knowledgeable sales person. Buying was a comfortable experience and all our questions were answered. Courteous staff. Knowledgeable sales person. Buying was a comfortable experience and all our questions were answered. More

the wait time is awful. wait wait wait. i had an appointment and the last to leave. sales and finance were professional and got the job done. wait wait wait. i had an appointment and the last to leave. sales and finance were professional and got the job done. More

Victoria Wills is far and above anyone in car sales. I've never met such a kind and caring person in sales. Tampa Bay dealers could not beat her deal. This is my 2nd purchase with Victoria and have neve I've never met such a kind and caring person in sales. Tampa Bay dealers could not beat her deal. This is my 2nd purchase with Victoria and have never worked with a person of her caliber in car sales. She's a knowledgeable professional who pays attention to what her customer is conveying, then follows through. Joe in Finance was quick and accurate. Archie in Service was ready to set me up in a few days with a spray in bedliner. More

Great experience, very professional, they delivered the vehicle to me that day because they knew I needed it. I also live two hours away, super convenient. Manny, and Mike were fantastic.!!! vehicle to me that day because they knew I needed it. I also live two hours away, super convenient. Manny, and Mike were fantastic.!!! More