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Jay Honda
Bedford, OH
1,436 Reviews
Welcome to Jay Honda: New & Used Honda Sales
Jay Honda is committed to serving drivers in the Greater Cleveland and all over the Nation with the exceptional customer service that they deserve. Because your relationship with our dealer begins with the sale and extends for the life of your vehicle, our Honda dealership in Bedford, OH, is here for you, every step of the way. We strive to make the car-buying process as stress-free as possible, while our Honda finance professionals guide you throughout the process of financing and leasing. Plus, you can count on our expert Honda service technicians to efficiently handle all of your maintenance needs. We believe in going above and beyond for each and every customer. Discover the difference at Jay Honda, and drive home satisfied today!
Our inventory boasts a wide selection of new, Honda Certified Pre-Owned models and used vehicles to suit a variety of needs on the road. If you are in the market for a sensible commuter car that adds style to your daily drives, check out our lineup of new Honda Accord and Civic sedans, or if you are looking for versatility and extra space for your family, try a Honda CR-V or Odyssey on for size. We offer a fantastic variety of pre-owned Honda models, as well as an array of used cars, trucks, SUVs and minivans from an assortment of other top manufacturers. Our Honda finance team is here to help you once you've decided on a vehicle, helping you to explore your options and find the payment plan that's right for you. Call us at 440-359-5005.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,436 reviews
July 16, 2025
Service mgr. explained everything. Audio pic was good from tech! Very pleased with with time it took. Took in 8:30 and picked up at noon! explained everything. Audio pic was good from tech! Very pleased with with time it took. Took in 8:30 and picked up at noon! More
by LBLAT2013
Verified CustomerEmployees Worked With
Marc, Service Mgr. and auto tech. worker
July 16, 2025
Customer service from entire staff is excellent Kept abreast of the status of your vehicle abreast of the status of your vehicle More
by SHARON.BOOKER01
Employees Worked With
July 15, 2025
Stone in the service department was a pleasure to work with. Took the time to understand my concerns and addressed them. with. Took the time to understand my concerns and addressed them. More
by DANIEL_DOLIN
July 15, 2025
The staff was very Knowledgeable and Personable. Max Gordon made this experience a Smooth Process. Just overall AWESOME!!!! Max Gordon made this experience a Smooth Process. Just overall AWESOME!!!! More
by KIMALLEN82323
July 11, 2025
Fast helpful and friendly. Made the process easy and understandable. Worked with my financial situation Made the process easy and understandable. Worked with my financial situation More
by apetrasz1013
July 10, 2025
Extremely disappointed that the service department allowed me to leave the shop with a VERY audible problem with the back brake installation! They reported taking car for test drive prior to releasing allowed me to leave the shop with a VERY audible problem with the back brake installation! They reported taking car for test drive prior to releasing vehicle to me if that is the case they had the windows up and the radio on. My untrained ear immediately picked up on a problem! I should have turned around immediately but wanted my husband's input. He drove it and IMMEDIATELY sent me back to Honda Service. Service found one of my new brake calibers was faulty. The problem was corrected. Mark my long time customer service representative provide his usual outstanding service. More
by marybarbwolfe
