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Jay Honda
Bedford, OH
1,676 Reviews
Welcome to Jay Honda: New & Used Honda Sales
Jay Honda is committed to serving drivers in the Greater Cleveland and all over the Nation with the exceptional customer service that they deserve. Because your relationship with our dealer begins with the sale and extends for the life of your vehicle, our Honda dealership in Bedford, OH, is here for you, every step of the way. We strive to make the car-buying process as stress-free as possible, while our Honda finance professionals guide you throughout the process of financing and leasing. Plus, you can count on our expert Honda service technicians to efficiently handle all of your maintenance needs. We believe in going above and beyond for each and every customer. Discover the difference at Jay Honda, and drive home satisfied today!
Our inventory boasts a wide selection of new, Honda Certified Pre-Owned models and used vehicles to suit a variety of needs on the road. If you are in the market for a sensible commuter car that adds style to your daily drives, check out our lineup of new Honda Accord and Civic sedans, or if you are looking for versatility and extra space for your family, try a Honda CR-V or Odyssey on for size. We offer a fantastic variety of pre-owned Honda models, as well as an array of used cars, trucks, SUVs and minivans from an assortment of other top manufacturers. Our Honda finance team is here to help you once you've decided on a vehicle, helping you to explore your options and find the payment plan that's right for you. Call us at 440-359-5005.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,676 reviews
January 25, 2026
Omar the salesman was very professional, prompt and on time,he understood my budget and we were able to make a deal that suited me and the dealership. time,he understood my budget and we were able to make a deal that suited me and the dealership. More
by kayjordy
Verified CustomerEmployees Worked With
January 24, 2026
My husband and I had a bad experience with Sandy Taylor in the past and this time was no exception. I have been bringing my Acura TLX for oil changes for the last 6 years. Her first words to me were "are in the past and this time was no exception. I have been bringing my Acura TLX for oil changes for the last 6 years. Her first words to me were "are you sure you're in the right dealership" As if I was a total idiot and didn't know where I was. When I assured her I was, she went on and on about it. I clearly had an appointment and she never bothered to look it up. She also made mention several times how she was going to put in my records that I declined the brake maintenance , when my brakes are at 8/10. I do not EVER want her as my service representative again. Or, I will take my business somewhere else. My sister brought her CRV in with a small issue, Sandy told her it would cost $200 and she would have to leave it for several days. My sister went to a dealership in Streetsboro, they fixed it on the spot for free. More
by CATHYDANIEL3
Employees Worked With
Sandy Taylor
January 22, 2026
I had a great experience dealing with Kenny and everyone involved in my buying experience. involved in my buying experience. More
by rford09
January 22, 2026
Ken was very knowledgeable. He was very professional and answered all of our questions. He even came in on his day off to finalize our purchase. He was very professional and answered all of our questions. He even came in on his day off to finalize our purchase. More
by dg34052951
Employees Worked With
Ken Miller - sales person
January 22, 2026
Sandy Taylor is great. Gives very trustworthy advice and always goes the extra mile to accommodate a customer, fitting repairs in on short notice. Gives very trustworthy advice and always goes the extra mile to accommodate a customer, fitting repairs in on short notice. More
by TERESAJAK
Employees Worked With
Sandy Taylor
January 21, 2026
Dj was our Sales representative. He was very helpful and made our whole experience pleasant. He responded quickly when we had questions and followed up with us to make sure everythin He was very helpful and made our whole experience pleasant. He responded quickly when we had questions and followed up with us to make sure everything was going well! The sales manager was very professional and made us feel comfortable. I love my new CRV!! More
by LDN760
January 18, 2026
Had a smooth experience and felt like my needs were met. Justin was willing to try to meet any requests. Would recommend this dealership to other shoppers! Justin was willing to try to meet any requests. Would recommend this dealership to other shoppers! More
by bridgidfarrell14
January 15, 2026
Excellent service and they really took care of me. Kept me up to date on the car repairs and resolved the problem. Been using the service center for 17 years and they have always done an excellent j Kept me up to date on the car repairs and resolved the problem. Been using the service center for 17 years and they have always done an excellent job. More
by jjames9676
Employees Worked With
Ty Hunt
