Jay Honda

to purchase a new car My experience was fantastic. They were both very professional, considerate and made my experience very enjoyable. They were informative and answered My experience was fantastic. They were both very professional, considerate and made my experience very enjoyable. They were informative and answered all my questions. I felt they followed up my initial visit in just the right way. 1 call and did not pester me. I told them they would be my first choice when I was ready to buy. They respected that which made my follow up visit easy. I felt very comfortable dealing with both of them. They knew the products very well. I will gladly recommend them and Jay Honda to all my friends and my coworkers on the Cleveland Fire Department. The experience was very satisfying. THANK YOU BOTH VERY MUCH. I WILL BE BACK. More

First Car I was initially quite worried about purchasing my first car. I had heard that dealers would try and trick you to pay ridiculous prices. This was not t I was initially quite worried about purchasing my first car. I had heard that dealers would try and trick you to pay ridiculous prices. This was not the case at Jay Honda. The people were extremely friendly and incredibly helpful. They did not make me feel pressured to buy the first vehicle I saw, but instead encouraged me to make sure I chose the vehicle that was right for me and in my price range. I would recommend first time car buyers to go with Jay Honda if possible and anyone else who is looking for a good deal with fabulous service. More

Outstanding Service I visited Jay Honda this past weekend for a new trade in/lease deal. Mr. Dennis Jenkins was outstanding in explaining my options, working with me on I visited Jay Honda this past weekend for a new trade in/lease deal. Mr. Dennis Jenkins was outstanding in explaining my options, working with me on price, and showing me the features of my new car. I initially had some trepidation about getting a new car, but Dennis and his colleagues at Jay really showed me how my fears were unfounded. My overall experience at Jay Honda will make me a repeat customer in the future for sure. More

Experience at Jay Honda On Thursday June 5, 2014 I saw a commercial for Jay Honda. Since I was considering leasing a new car I contacted Jay Honda and was connected with Rob On Thursday June 5, 2014 I saw a commercial for Jay Honda. Since I was considering leasing a new car I contacted Jay Honda and was connected with Rob Logan. Even though it was late Thursday evening Rob took the time to explain the lease process to me and answered all of the questions I had, which were many. During the conversation it was discovered that Rob new a few of my relatives and grew up in my community. An appointment was set up for that Saturday. I was very nervous, however Rob's friendliness, knowledge and experience were very assuring. He took his time explaining everything during the purchase process. I never felt rushed. After a test drive I finally decided on a 2014 Accord lease. Rob took the time to go over the car and all of the features explaining everything. The other staff members that were also involved in this process were also very knowledgeable and helpful. Overall I would recommend Jay Honda and Rob Logan to any friends and relatives looking to purchase/lease a Honda. More

Jeff Wells is wonderful This is the third car I have purchased with Jeff Wells' help. The first two were new car purchases; one of which was a demonstration floor model at a This is the third car I have purchased with Jeff Wells' help. The first two were new car purchases; one of which was a demonstration floor model at a discounted rate and the other was a hybrid. This car was purchased as a lease for three years. I am excited to experiment with having a leased car as it seems to fit my life at present. Jeff, as always, was responsive, attentive, and had my interests in mind rather than the pushing of accessories or useless features. If I move home (SC), I will probably come back to Jeff for the next car. Thanks so much! More

New vehicle purchase Rob and Mark assisted us in purchasing our new Honda Odyssey and trading in our 2001 Odyssey in May. Rob also sat with us to explain all the new feat Rob and Mark assisted us in purchasing our new Honda Odyssey and trading in our 2001 Odyssey in May. Rob also sat with us to explain all the new features on the dash, as you can imagine, there have been a few tech upgrades on the van in the last 14 years. I will recommend them over the Mentor dealership in a heartbeat. It was well worth the trip to Bedford for the best sales team ever! More

When the going got tough, Mike got going! Mike Santone showed my wife and I that we can continue to put our trust and dollars into our relationship with Jay Honda. Since our last lease, we ha Mike Santone showed my wife and I that we can continue to put our trust and dollars into our relationship with Jay Honda. Since our last lease, we had a bad experience with our last salesperson (Rob Logan) when we came in for a scheduled appointment with him. He left my wife waiting for over a half an hour while he ran out to another dealership in his effort to wrap up a new deal. Then, he had absolutely no concern for the issue when it was brought to his attention. So, we decided to ask for a different salesperson at the end of our leases. This time around, we were about to leave the dealership after experiencing Tony Grauer's rude and sarcastic attempt to secure our business. However, we decided instead to ask for assistance by another salesperson. Mike Santone immediately responded to our request and proved to be respectful of our needs, friendly, efficient, resourceful and - more than anything - helpful. Mike very quickly earned our respect and trust, and - in return - he earned two additional 3-year lease contracts from us. We have no doubt that Mike Santone will be a successful employee with Honda for many years to come. He's a good guy, he didn't try to BS us and he listened to the concerns we had with other salespeople before showing us that we could put our faith in him. Mike's a good guy, and we both appreciate his efforts. More

So Happy I am so happy with my new car purchase and my whole purchasing experience! I have a difficult time making decisions, and after about 6 years of looki I am so happy with my new car purchase and my whole purchasing experience! I have a difficult time making decisions, and after about 6 years of looking at cars, I finally picked one..at least I thought. Originally I had contacted Dennis Jenkins to find out if the car I was looking for was available and to set up an appointment. He responded very quickly to my e-mail and answered several questions for me. When we arrived at the dealership, Dennis was very busy and apologized, but he then introduced us to Jesse Lee; and he was fantastic. He was friendly, helpful, informative, and totally patient with my decision making difficulties. He helped me decide on a different car than I had originally intended on purchasing, and I LOVE it! This is my second car from this dealership, I always recommend them; but I will be recommending Jesse Lee and Dennis Jenkins now too. More

Simple Transaction Jay Honda was able to offer a very competitive deal. Don Homa provided the incentive to get my deal done. Tony made it an easy no-nonsense transacti Jay Honda was able to offer a very competitive deal. Don Homa provided the incentive to get my deal done. Tony made it an easy no-nonsense transaction. They worked well together, and my vehicle pickup was completed in under 35 minutes. More

Great Experience As Always I have been leasing Civics from Jay Honda for the past 14 years. Jesse Lee has helped me out for as long as I can remember. He always does his best to I have been leasing Civics from Jay Honda for the past 14 years. Jesse Lee has helped me out for as long as I can remember. He always does his best to get me a reasonable price, and he conducts himself with professionalism and friendliness. I recommend Jay Honda to anyone I know shopping for a car. Nice work as always, Jesse. More