
Jay Honda
Bedford, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have given Honda such a high rate is because this is a great dealer. I am a repeat customer I have now gotten 3 vehicles form here. They are very friendly and helpful. They are quick to serve you wheth great dealer. I am a repeat customer I have now gotten 3 vehicles form here. They are very friendly and helpful. They are quick to serve you whether it is in the service department or buying a new car. I love my new Civic. During this last purchase the entire team from Tony and Rob to Patsy in finance they truly worked a miracle. My credit was not great but they got me my new Civic. I feel this dealer is outstanding in all areas because, I’m a repeat buyer and that’s due to great people you hire. More
Michael Santone contacted me by email shortly after I sent a request for an approximately value for a trade-in vehicle. We agreed on a date/time to meet and began an excellent purchase experience. Mr. sent a request for an approximately value for a trade-in vehicle. We agreed on a date/time to meet and began an excellent purchase experience. Mr. Santone took us out to the vehicle we were going to test drive and gave us a detailed explanation of the features of the vehicle. This was extremely helpful as the vehicle came with features we have never had before. Following the test drive we negotiated the price of the vehicle, which was very straightforward and done in a non-pressuring manner. During this process Mr. Santone laid to rest any reservations I had about purchasing the vehicle, and we had a deal! I was pleasantly surprised how smooth and easy this transaction took. I would highly recommend Mr. Santone and Jay Honda to anyone. More
We were trading in an expiring lease and looking to get a new car/lease. Tony worked within our budget to get the deal done and into a new Honda. new car/lease. Tony worked within our budget to get the deal done and into a new Honda. More
My Husband and I had read a lot of reviews about the Honda Fit and since we were in the market for a new car we decided to go to the Auto mile and test drive some cars. Michael Schaefer greeted us promp Honda Fit and since we were in the market for a new car we decided to go to the Auto mile and test drive some cars. Michael Schaefer greeted us promptly and showed us the Honda Fit, right from the start he was very laid back and friendly, he was able to answer all our questions about the car and show us all the features it had available.He let us test drive the car, by ourselves, which my husband and I appreciated. It put me at ease, seeing as every time I test drive a car I feel like the sales person riding along and "selling" the car by talking it up always makes it harder to really enjoy the test drive and really get a feel for the car.Once we got back from the test drive Mr.Schaefer met with my husband and they talked about options for the car, my husband still wanted to look around at other cars, even though I was pretty much set on getting the Fit. We test drove a few other cars from other dealerships and came to the conclusion that none of the other cars we looked at measured up to what we liked about the Honda Fit. We went back to Honda of Bedford the same day and met with Mr.Shaefer and started the process of getting the car. My car came in in about two days later and we picked it up on Saturday, we brought our little girl with us and Mr.Shaefer was friendly and kind to her,and shook her hand, which she is still talking about how 'nice the car man was'. Once we were all set to go, Mr. Shaefer showed me and our little girl the car, he even put her car seat into the new car which I was deeply touched by, and appreciated greatly! I do have to say it's little things like being kind to a small child and helping out the family that really makes me want to come back to a dealership for my next car. The whole experience was easy for the whole family, and we felt that everyone at Honda of Bedford was kind and really down to earth people and that they gave us wonderful customer service. I will can honestly say that I will be recommending them to family and friends and that I will be buying Honda from now on! More
Jay Honda has a well trained professional sales staff. Ira Carpenter is well versed in the product line, hard working, polite, prompt, a good listener, and attentive to the needs of the customer. From te Ira Carpenter is well versed in the product line, hard working, polite, prompt, a good listener, and attentive to the needs of the customer. From test drives to final paperwork, Ira handled this transaction in an outstanding manner. The selling process is "well oiled" at this dealership from sales associate to general manager, all being very customer focused. I found the entire experience to be highly satisfactory and am well pleased with my purchase of the Honda CRV. More
Purchased two Honda Accord EX's with my Dad and sister and could not have had a better experience. Ira was very helpful right from the beginning and they gave us everything we needed in a very tim sister and could not have had a better experience. Ira was very helpful right from the beginning and they gave us everything we needed in a very timely manner. Not to mention they gave us a phenomenal deal. Thanks everyone! More
From the moment I walked into Jay Honda I felt very welcomed. Tony was great from day one trying to help me find the perfect car and in my price range. He was also great including my dad in this decisi welcomed. Tony was great from day one trying to help me find the perfect car and in my price range. He was also great including my dad in this decision and made us both feel great about easing this car. I couldn't be happier with my 2013 Accord! Theres no doubt in my mind that I would absolutely recommend him to any one looking for a car and I'll surely return when my lease is up to purchase another car from him!! Although my price range was tight Tony did everything possible to make sure I had all the features I desired and stayed within budget! I went to the dealership three times before leasing my car and each time everyone was very friendly and helpful, I could tell the employee's at Jay Honda really care about there customers! More
I was contacted pro-actively by Tony regarding a new lease and based on outstanding service from Tony previously, I had no reservations about coming in and meeting with him. From the time I sat down lease and based on outstanding service from Tony previously, I had no reservations about coming in and meeting with him. From the time I sat down to the time I had placed a deposit and signed paperwork was a total of 30 minutes - and I had the car I wanted - the payment I wanted and a big smile on my face. Tony was awesome and I cannot recommend him highly enough. He has us as a customer for life! More
My husband and I had the opportunity to meet a wonderful group of people today at Jay Honda. We had stellar customer service with Robert Logan. I would recommend Robert to a friend, family member or co-work group of people today at Jay Honda. We had stellar customer service with Robert Logan. I would recommend Robert to a friend, family member or co-worker. Robert made sure we explored all options regarding the purchase of our vehicle. We will definitely be coming back. We have a new family. Bryant and Sonya Curry More