Jay Honda

New vehicle purchase Rob and Mark assisted us in purchasing our new Honda Odyssey and trading in our 2001 Odyssey in May. Rob also sat with us to explain all the new feat Rob and Mark assisted us in purchasing our new Honda Odyssey and trading in our 2001 Odyssey in May. Rob also sat with us to explain all the new features on the dash, as you can imagine, there have been a few tech upgrades on the van in the last 14 years. I will recommend them over the Mentor dealership in a heartbeat. It was well worth the trip to Bedford for the best sales team ever! More

When the going got tough, Mike got going! Mike Santone showed my wife and I that we can continue to put our trust and dollars into our relationship with Jay Honda. Since our last lease, we ha Mike Santone showed my wife and I that we can continue to put our trust and dollars into our relationship with Jay Honda. Since our last lease, we had a bad experience with our last salesperson (Rob Logan) when we came in for a scheduled appointment with him. He left my wife waiting for over a half an hour while he ran out to another dealership in his effort to wrap up a new deal. Then, he had absolutely no concern for the issue when it was brought to his attention. So, we decided to ask for a different salesperson at the end of our leases. This time around, we were about to leave the dealership after experiencing Tony Grauer's rude and sarcastic attempt to secure our business. However, we decided instead to ask for assistance by another salesperson. Mike Santone immediately responded to our request and proved to be respectful of our needs, friendly, efficient, resourceful and - more than anything - helpful. Mike very quickly earned our respect and trust, and - in return - he earned two additional 3-year lease contracts from us. We have no doubt that Mike Santone will be a successful employee with Honda for many years to come. He's a good guy, he didn't try to BS us and he listened to the concerns we had with other salespeople before showing us that we could put our faith in him. Mike's a good guy, and we both appreciate his efforts. More

So Happy I am so happy with my new car purchase and my whole purchasing experience! I have a difficult time making decisions, and after about 6 years of looki I am so happy with my new car purchase and my whole purchasing experience! I have a difficult time making decisions, and after about 6 years of looking at cars, I finally picked one..at least I thought. Originally I had contacted Dennis Jenkins to find out if the car I was looking for was available and to set up an appointment. He responded very quickly to my e-mail and answered several questions for me. When we arrived at the dealership, Dennis was very busy and apologized, but he then introduced us to Jesse Lee; and he was fantastic. He was friendly, helpful, informative, and totally patient with my decision making difficulties. He helped me decide on a different car than I had originally intended on purchasing, and I LOVE it! This is my second car from this dealership, I always recommend them; but I will be recommending Jesse Lee and Dennis Jenkins now too. More

Simple Transaction Jay Honda was able to offer a very competitive deal. Don Homa provided the incentive to get my deal done. Tony made it an easy no-nonsense transacti Jay Honda was able to offer a very competitive deal. Don Homa provided the incentive to get my deal done. Tony made it an easy no-nonsense transaction. They worked well together, and my vehicle pickup was completed in under 35 minutes. More

Great Experience As Always I have been leasing Civics from Jay Honda for the past 14 years. Jesse Lee has helped me out for as long as I can remember. He always does his best to I have been leasing Civics from Jay Honda for the past 14 years. Jesse Lee has helped me out for as long as I can remember. He always does his best to get me a reasonable price, and he conducts himself with professionalism and friendliness. I recommend Jay Honda to anyone I know shopping for a car. Nice work as always, Jesse. More

Tony Spitalieri Tony was beyond helpful when it came to getting me into the car that I wanted. He bent over backwards to make the price work for me and was nothing bu Tony was beyond helpful when it came to getting me into the car that I wanted. He bent over backwards to make the price work for me and was nothing but polite, transparent, and professional during the entire process. Anyone who works with him is lucky to have the experience. More

2014 Honda Accord Great experience with the sales team at Jay Honda. Accommodating and very open to helping me in my decision. First class service. Would highly recomme Great experience with the sales team at Jay Honda. Accommodating and very open to helping me in my decision. First class service. Would highly recommend. More

Great sales experience We went to two other Honda dealerships to find my new van and this dealership was the best experience because of Ira. He knew we were just there to n We went to two other Honda dealerships to find my new van and this dealership was the best experience because of Ira. He knew we were just there to negiotiate a deal. We gave him our best offer given and he was able to match it. And then we were also able to negiotiate one more selling item, and it sealed the deal. They had a new van for us on their lot and prepped and washed it while we waited! On top of that, my name was listed on a 'welcome to Jay Honda' board.And every weekend in the summer, they serve free lunch (hotdogs, hamburgers, and sausages). It was great since we were there over lunch for 4 hours and were hungry! Great food too! Couldn't have asked for a better experience. Ira kept checking in with us, and was very receptive to our needs. More

Great Experience The CRV fit what I was looking for. The ratings were at least as good as anything in the same class and the price was the best. But the biggest diff The CRV fit what I was looking for. The ratings were at least as good as anything in the same class and the price was the best. But the biggest difference between this dealership and others was the staff, especially Omar, he was great. He was friendly and listened to what I wanted and did not try to push something on me I didn't want. And Omar gave the same attention to my 15 1/2 year old daughter as he did me, and because of this she pushed me to buy this car. More

Jay Honda is the BEST I have been leasing Accord's from Jay Honda for over 20 years. Mark Lyons is the BEST & Bob Howard is the best sales person. My service was outstand I have been leasing Accord's from Jay Honda for over 20 years. Mark Lyons is the BEST & Bob Howard is the best sales person. My service was outstanding and I will keep coming back. Love that new HONDA More