Jay Honda

My experience with Jay Honda of Bedford was great. I went out for a test drive and I was in a car quickly and had ample time to drive. I decided I wanted the car a day later and they worked with me to get t out for a test drive and I was in a car quickly and had ample time to drive. I decided I wanted the car a day later and they worked with me to get the one that I wanted from another dealer. They were great on the price and when I went to pick it up I was in and out with a new car in under an hour. I love the car and am highly satisfied with the buying experience. More

Tony seems to go out of his way to make sure that the buying process goes well, making sure to explain everything. Then when we picked up our 2013 Civic up, it was a very busy Saturday, but Tony took the buying process goes well, making sure to explain everything. Then when we picked up our 2013 Civic up, it was a very busy Saturday, but Tony took the time to sit in the car with us and show us how to operate all of the features. He also contacted me several times after we took the car home to make sure that everything was OK, and that we were happy - which we are. More

Leased an Odyessy for an awesome price. Also received a fair price for my trade. Never once got the run around. Tony was my salesperson and would HIGHLY recommend him to everyone. He was courteous and did fair price for my trade. Never once got the run around. Tony was my salesperson and would HIGHLY recommend him to everyone. He was courteous and did all he could to accommodate my budget without any high pressure tactics. Most of all this was done via emails and phone. When I did come in the transaction was fast and smooth. Best buying experience ever! I would also like to mention what good service we received from Mr Santone too! He even installed my kids carseats. Tony and Jay Honda are the best! Can't thank you enough! More

Tony Spitalieri was wonderful to work with and very professional. Minville was also very pleasant to work with. Jay Honda is comfortable place to purchase a car and I will recommend them to my friend professional. Minville was also very pleasant to work with. Jay Honda is comfortable place to purchase a car and I will recommend them to my friends. More

Mike Santone and Xavier Pepple made my buying experience at Jay Honda seemless and pleasurable! I live in the Philadephia area and the local dealership said Honda is not making a Civic Coupe EX-L with Navi. at Jay Honda seemless and pleasurable! I live in the Philadephia area and the local dealership said Honda is not making a Civic Coupe EX-L with Navi. Mike located the car in 15 minutes and had it delivered to Jay Honda by the end of the week. Mike also provided a great deal on the dealer options and the price of the car. Xavier was very helpful since I live out of state. He made the paperwork process easy. He also reviewed various extended warrenty programs with me and helped me find the right one to fit my high milage needs. Jay Honda is an outstanding organization and I will happily drive the 820 mile round trip again to buy from this dealership! More

The moment I entered I was assisted. I felt that my business was appreciated and that extra efforts would be made to ensure my satisfaction. Ira Carpenter was the Salesperson who assisted me. He was ve business was appreciated and that extra efforts would be made to ensure my satisfaction. Ira Carpenter was the Salesperson who assisted me. He was very attentive and well mannered and worked hard to make a deal for me. He made sure I was updated at every step of the process and has been great following up. Overall great staff! More

Lauryn is positive, energetic, and capable. I love my car. I loved working with her. I still have some questions, but some time with the booklets will be helpful, i'm certain. A minor complaint..... car. I loved working with her. I still have some questions, but some time with the booklets will be helpful, i'm certain. A minor complaint..... I really thought I would be given the I Pad. I made the decision to lease/purchase this specific car while that promotion was being offered. I put a deposit down. I was told I could still have the gift "if i picked it up that next night". That was physically impossible, and Lauryn said: "I'll see what I can do. I'll talk with the Manager". I'm disappointed. Also, there were questions about financial situation. All I was told was "I was accepted". I had no reason to believe that my monthly payments were going to be different than the agreed upon price. That was confirmed by Lauryn. It turned out to be $48.00 a month more. For whatever the reasons.... they were not shared with me.... not until after 9 PM when I was picking up the car. Clearly, there should have been a conversation with me prior to the 11th hour. It would have given me a chance to re-think my decision. Again, I am disappointed. If it weren't for Lauryn, and my schedule that was depending upon all things happening as expected.... I would probably have considered another car at another dealership. Although, as I said in the beginning, it is a wonderful car. Lauryn saved the sale for Jay Honda. More

Rob's knowledge of the cars available and their differences is excellent. He pointed out the features of the 2013 Accord that were different from my old car and showed how well they were incorpora differences is excellent. He pointed out the features of the 2013 Accord that were different from my old car and showed how well they were incorporated into the new car. He responded immediately to my emails and was available at times I wanted to come to the dealership. His explanation of the advantage to me of leasing helped me make up my mind to lease my new car. I couldn't have been more satisfied with the effort he put into getting me my new car. More

Mike Schaefer was very helpful. The car we were interested in was not in the exact color we wanted, so the guys there went out of their way to find us the car in the color we wanted that same day. interested in was not in the exact color we wanted, so the guys there went out of their way to find us the car in the color we wanted that same day. We were under pressure to get a car as soon as possible since our old car's transmission failed, so we really appreciated the fact that they made sure we were able to drive away that day with our new car. The general manager, Pat Santone was also very helpful. More

Buying experience was very good. Not real pushy which is a turnoff to me. Let us take the vehicle out for a test drive without a saleperson which we found very helpful. Very good training on the car and its a turnoff to me. Let us take the vehicle out for a test drive without a saleperson which we found very helpful. Very good training on the car and its options. i find buying cars to be one of my least favorite things but Tony and Rob made it very easy. thanks..we have also lease a Civic for my wife earlier and rate the service department very good as well More