Jay Honda

Tony helped me figure out every detail of the car and helped me through the whole process of purchasingmy new car. He kept on top of everything and was respectful with me taking time to go over the deta helped me through the whole process of purchasingmy new car. He kept on top of everything and was respectful with me taking time to go over the details with family. He was a great salesman and would tell everyone I know to go to him. More

Michael was a pleasure to work with. I have purchaseed 6 new vehicles, as well as visited numerous dealerships where I didn't purchase, and honestly Michael made this the best experience so far. I didn't f new vehicles, as well as visited numerous dealerships where I didn't purchase, and honestly Michael made this the best experience so far. I didn't feel pressured or that I was being "sold" yet he was informative and confident about the product. I worked with Pat Santone (Michael's brother) in finance, and he was also very personable without being pushy. From a business perspective, I would want that team working for me any time. More

Jay Honda, my experience was AWESOME! This was a very RELAXED experience. I came in tense and left out very pleased. Tony was an EXCEPTIONAL salesman. He was positive the entire deal. He made sure that I RELAXED experience. I came in tense and left out very pleased. Tony was an EXCEPTIONAL salesman. He was positive the entire deal. He made sure that I was comfortable, but most of all he was HONEST and I really appreciated that. Bob, the general manager was great! He is a true leader. I watched him personally talked to other customers with a positive demeanor and he SMILED. I felt as he appreciated the customers. Not common now a days. Lets not forget Kelly who originally contacted me and kept in contact with me along the way prior to coming to Jay Honda. I felt like Kelly and I had been friends for years. All this would have never happened without her. Pat is a very kind, down to earth, family man (which I adored). He handled the finance of the vehicle and explained everything to me where I understood. Jeff was very patient with showing me the features of my Crosstour. I have NEVER had a car dealership show me the features of a vehicle. Out of my many years of purchasing cars (Ford, Cadillac, etc) the experience with Jay Honda EXCEEDED them all (including other Honda dealers). The team of employees were like a family which made me feel comfortable. Even the employees who were not making the deal made me feel like a valued customer. Tony, Pat, Bob, Jeff and Kelly, I want to thank you for making me feel welcomed but most of all working as a team in my presence. You all made a positive difference in my life and I will never forget you guys. You never know what someone has gone through or where they are trying to go in their lives. You all actually care about your customers and I felt the love. I will continue to pass the love to others. Keep up the outstanding work and I hope you SURPASS your expectations in your personal lives and business endeavors. Respectfully Sheila Wilce More

Laryn Saunders is an outgoing, knowledgeable and intelligent saleswoman for this dealership. She was organized, punctual and demonstrated a customer driven attitude throughout my sales experience. intelligent saleswoman for this dealership. She was organized, punctual and demonstrated a customer driven attitude throughout my sales experience. She took action, discussed potential beneficial options and accessed members of the Jay team at appropriate times for additional information or discussions. She also introduced me to several team members that might be important in the future as resources. Laryn is a relatively new saleswoman, but she possesses the skills to be very successful in business, and the personality to be a top producer in sales. I have sold for 20 plus years in various industries and I know sales talent when I see it displayed. When I return to Jay Honda, Laryn Saunders is the saleswoman I will deal with for she has truly earned a customer for life with a customer who is not easily impressed. Thank you for such an efficient, enjoyable sales experience and I will be recommending Laryn as a "GO TO" saleswoman in Northern Ohio with a superior approach, a pre-eminent product and a quality team. To my friend, Mark Lyon, the General Manager of Jay Honda: You have a real gem in Laryn and why would I go anywhere and to anyone else!! Bob Bailey bobbailey69@gmail.com 216.695.3141 cell More

Bo Hoover and the rest of the team at Jay Honda got me into a 2013 Honda Fit at a ridiculous price. They were fair, efficient and very friendly. Bo knew what I wanted and made it happen without any proble into a 2013 Honda Fit at a ridiculous price. They were fair, efficient and very friendly. Bo knew what I wanted and made it happen without any problems. I was glad I stopped in and glad that we were able to come to an agreement in short order. I am very pleased with the deal I received and the car I'm not driving. If you're looking for a good Honda dealer then make it Jay Honda. More

I contacted Michael via the internet and found him to be professional and courteous at all times. The price was as I expected and He was able to help me to look at a better deal on an Accord. Finally, the professional and courteous at all times. The price was as I expected and He was able to help me to look at a better deal on an Accord. Finally, the transaction was FAST! No waiting for hours for them to go back and forth with the sales manager. I would recommend Michael without reservation. More

We have been dealing with MikeSantone for 10 years and we really like and trust him. He as always been very helpful and very honest and we would not trust anyone else or any other dealership. Mike has alwa really like and trust him. He as always been very helpful and very honest and we would not trust anyone else or any other dealership. Mike has always been fair with us and he will continue to get our business and so will Honda. The Honda Accord has been an affordable car. More

Excellent job all around. Tony was very professional and a great help during the entire process. From financing to sales to management, they were super. a great help during the entire process. From financing to sales to management, they were super. More

I would recommend Jay Honda to anyone looking for a new Honda. I bought a 2013 Honda Civic from Dennis Jenkins in August 2013. Dennis was very helpful, knowledgeable, fair and honest with me about what I w Honda. I bought a 2013 Honda Civic from Dennis Jenkins in August 2013. Dennis was very helpful, knowledgeable, fair and honest with me about what I was purchasing, and the price I would pay for it. And whenever I have a question about my car, he is always available to answer my questions and address my concerns. If you're looking for a Honda, head over to Jay, and ask for Dennis! You won't leave dissatisfied! More

From my initial contact with Rob and asking questions, to signing the final purchase paperwork, the whole car buying experience was seamless with no hassle or pressure tactics. In fact the whole car buying signing the final purchase paperwork, the whole car buying experience was seamless with no hassle or pressure tactics. In fact the whole car buying experience was great and I would definitely buy from Rob and Jay Honda again. I would reccommend them to anyone interested in purchasing a Honda product. More