Jay Honda

Michael and Patsy Santone made this the easiest car shopping experience that I have ever had. The trade in price exceeded my expectations, the new car price was lower than I thought, and I got a great shopping experience that I have ever had. The trade in price exceeded my expectations, the new car price was lower than I thought, and I got a great finance rate. The dealership was so welcoming and friendly. I highly recommend doing business with them. They are the best Honda dealership in Northeastern Ohio! More

I did shop around this time. I looked at the Volkswagon Passat. They were comparable in price. The one benefit of the volkswagon was that they offered to pay the first lease payment and all oil changes w Passat. They were comparable in price. The one benefit of the volkswagon was that they offered to pay the first lease payment and all oil changes were free. All in all I went with Honda because I felt the quality of the car was better. The only thing I was disappointed in was that I didn't get free oil changes but I guess this is not something that Honda offers. All in all I felt I got a good deal. Dennis is very knowledgeable about the car. I was pleased with his customer service. I really liked the fact that I was able to e-mail back and forth with him to save time. This was very convenient for me. More

Tony was very eager and willing to work with us to trade in 2 used cars in for 1 new car. He offered us a fair trade-in value and did everything he could to make sure we got the best deal possible. He has a in 2 used cars in for 1 new car. He offered us a fair trade-in value and did everything he could to make sure we got the best deal possible. He has a great work ethic and sense of humor, making our time shopping for this car very relaxed and hassle-free. Thank you Tony for finally bringing our stress levels down. Galina B. More

I walked into Jay Honda on a referral for Tony Spitalieri. A good friend of mine and her father have been loyal customers of his for years. This was my first time considering a new car purchase. A Spitalieri. A good friend of mine and her father have been loyal customers of his for years. This was my first time considering a new car purchase. As you know, walking into anything unknown can be very intimidating. I had anticipated simply meeting with Tony to collect some information. However, I ended up walking out as a profoundly satisfied customer. Historically, car salesmen/women have been regarded as hustlers; deceitful. So naturally I was apprehensive to walk in alone. But, right away, Tony S. and Rob Logan took me under their wings. They not only approached me with the upmost respect, but also safeguarded me as though I was their little sister. They were dedicated to ensuring my education through the entire purchase right down to the most insignificant details. They exuded incredible patience without any pressure to make uncomfortable decisions. And once I had finally made my decision ie; color, interior, etc..(And I wasn't making it easy on them..) They offered me every accommodation to ensure I was never left to just fend for myself. They truly bent over backwards and backwards again. The staff members I worked so closely with are the epitome of, not only having a profound conception of the automotive industry , but also exuding an unparalleled work ethic. My recommendation for these accomplished men can not come higher. They made what could have been an agonizing experience, into a pleasurable encounter of great people. And a new car! More

This is our fourth lease with Jay Honda and the second with our salesman, Rob Logan. We have many choices of dealerships and car models as we live close to the Bedford Auto Mile where Jay Honda is located with our salesman, Rob Logan. We have many choices of dealerships and car models as we live close to the Bedford Auto Mile where Jay Honda is located. After researching alternatives, and visiting different dealers, we always come back to Jay Honda and Rob Logan!Their warm customer service cannot be beat! Add the Honda Accord's outstanding features for 2013, and we have a great Deal! Thanks Rob! More

Tony made leasing my new Honda Civic easy and enjoyable! He was so friendly and professional. He worked very efficiently to get me the best deal possible on my lease and trade in. I had such a great experie He was so friendly and professional. He worked very efficiently to get me the best deal possible on my lease and trade in. I had such a great experience with Tony and Jay Honda. I would recommend him and the dealership to anyone (and already have!). Thank you so much, Tony! I LOVE my first Honda! More

This is my fourth car I bought from Jay Honda. I am very happy with every single car. The attention I received from Tony Spitalieri is always very professional and friendly. I have recommended Jay Honda to happy with every single car. The attention I received from Tony Spitalieri is always very professional and friendly. I have recommended Jay Honda to all my friends and coworkers so they can enjoy as I did, the same satisfaction and wonderful experience of buying a new car. Thank you guys!!! More

This was my first time purchasing a new car and I had been to many dealerships and met with many dealers but by far Tony Spitalier from Jay Honda was the best one. He is very friendly, helpful, knowledge been to many dealerships and met with many dealers but by far Tony Spitalier from Jay Honda was the best one. He is very friendly, helpful, knowledgeable and above all very sincere (which can be very hard to find). He definitely made my car shopping experience very enjoyable and smooth. Tony will work with you to get you a fair price and treats you like you're his family. I would recommend him to my friends and family. Thanks again Tony!! More

Great customer service along with the best deal,can't beat that. My family bought their vehicles here and have always been very happy with the service they received.Very prompt and courteous beat that. My family bought their vehicles here and have always been very happy with the service they received.Very prompt and courteous More

Tony is very friendly and easy to talk to. Our experience with him was painless and if we ever have to replace our new car we will go back to him! Thanks again!!!!!!! with him was painless and if we ever have to replace our new car we will go back to him! Thanks again!!!!!!! More