Jay Honda

Rob made sure I got the exact vehicle I wanted even though it wasn't in stock and took the time to walk through everything with me even though everyone else was leaving for the night. He is very patie though it wasn't in stock and took the time to walk through everything with me even though everyone else was leaving for the night. He is very patient and gives you the time to make the right decision with no pressure. Definitely wouldn't go anywhere else! More

we worked with Ira. he was knowledgeable about the cars we were interested in and listened to what our needs were. he wasn't pushy at all. it was a low pressure experience. he pointed out the features o we were interested in and listened to what our needs were. he wasn't pushy at all. it was a low pressure experience. he pointed out the features of the car - especially the electronic ones. on delivery he made sure that all our questions were answered and said to contact him if we have any questions/problems. he is seriously interested in providing a great customer experience and we would recommend him to anyone in the market for a Honda. More

Buying My 2014 Honda Civic It was Spring into Honda, and I needed a good price on a NICE car for safe transportation to drive to Cleveland everyday. The dealers I talked to (Mic It was Spring into Honda, and I needed a good price on a NICE car for safe transportation to drive to Cleveland everyday. The dealers I talked to (Micheal Schaefer and and Jesse Lee) got exactly what I wanted right away, and with an unbeatable price. It was fast easy and fun. I enjoyed buying my car at Honda, it was an experience I'll never forget. More

Vice President Jesse was kind and courteous during the sale process to my daughter and myself. He professionally answered all questions and challenges in the lease o Jesse was kind and courteous during the sale process to my daughter and myself. He professionally answered all questions and challenges in the lease of two cars. A pleasure to deal with for a second time. More

We shopped for our new CR-V and Civic at a few Dealerships, and compared the price, service and "intangibles" of each Dealer. Our final decision to purchase two new cars today at Jay Honda was at Dealerships, and compared the price, service and "intangibles" of each Dealer. Our final decision to purchase two new cars today at Jay Honda was at first what we thought would be a tough decision, as at least one other Dealer and its Sales People would have to "lose", after also working to get our business. But, the reaction of the other Dealers after our decision, combined with Ira's outstanding service and patience, as well as Mike's repeated considerations of our many requests (and counter-offers) as we tried to make our decision, convinced us that we made the right decision, no question. After the sales, Xavier did a good job of considering our short term AND longer term financial horizons, and helped us find a way to purchase both cars, instead of leasing one (which we really didn't prefer). He helped us see the wisdom of buying both, and we agreed with his rationale. Good insights. FInally, everyone at Jay who we dealt with from the first response to my blind e-mail (that alone is rare these days) to the final signing were great. A truly fine Dealer, in our opinion - and we've dealt with many. More

THIS IS HOW A CAR BUYER SHOULD BE TREATED This now my 3rd car from Jay Honda. From the time you walk in there's a receptionist ready to help direct you, I have worked with Michael Stoughton (g This now my 3rd car from Jay Honda. From the time you walk in there's a receptionist ready to help direct you, I have worked with Michael Stoughton (great guy), before and this time he introduced me to Tony Spitalleri to get me all set to go. The paper work was ready to sign , so time wasn't wasted. leaving more then enough time for Tony to show me the car. Also a nice surprise was he took the plates off my old car and cleaned and polished them before putting them on my new car. Tony and I must have spent a good 40 minutes going over all the new 2014 features inside. He knew his stuff and liked showing it off like a kid. And I am like a kid going wow, cool. It was a fun time, as it should be when you're getting your new car! If I were to ever need anything in the future I would not hesitate to call Tony Spitalleri or Michael Stoughton. Jay Honda has earned my loyalty. More

I have purchased two used Honda's (new to me!) from Jesse Lee at Jay Honda and couldn't be happier with my two vehicles. He answered all of my questions and treated me fairly. I love my new Pilot and Jesse Lee at Jay Honda and couldn't be happier with my two vehicles. He answered all of my questions and treated me fairly. I love my new Pilot and have already recommended this dealership to my friends. More

Purchase of New Vehicle Had an excellent experience at Jay Honda. Purchased a new Honda Ridgeline. Worked with Jessie Lee, my salesman. Came away with a great price that I wa Had an excellent experience at Jay Honda. Purchased a new Honda Ridgeline. Worked with Jessie Lee, my salesman. Came away with a great price that I was very happy with. Jessie did what he said he would do, no unpleasant surprises. Couldn't be more satisfied. Thanks again and would highly recommend Jessie and Jay Honda. More

First leasing in 30 years We have been looking into getting a new car for about the past 2 years. After much research we settled on Honda. The next step was to pick a dealershi We have been looking into getting a new car for about the past 2 years. After much research we settled on Honda. The next step was to pick a dealership. After many good reviews, we decided to choose Jay Honda, and we are glad we did. We were unsure the benefits of leasing and after discussions with Dennis Jenkins we made our decision that leasing was the way to go. Dennis was extremely helpful by providing us with all the facts we needed to know. We picked up our car today and EVERYONE was so kind to us. From making sure we had a quick and pleasant experience to taking the time to show us how the phone works in the car we were so happy with the service. We would recommend Jay Honda and their excellent team. More

Buying a Civic at Jay Honda My car died on a Monday. I had only three days to purchase a new vehicle. I contacted the three major Honda dealers in the greater Cleveland area. Onl My car died on a Monday. I had only three days to purchase a new vehicle. I contacted the three major Honda dealers in the greater Cleveland area. Only Ira Jackson-Carpenter at Jay Honda responded promptly with all the information I needed to make a great buying decision. I first spoke to him on the Tuesday the day after my car died and on Wednesday by 1:00 o'clock, I was driving home in a 2012 Honda Civic. I feel very comfortable recommending both Ira Jackson-Carpenter and Jay Honda. Susan Richards More