Jay Honda

Tony Grauer is a nice salesman to deal with. Reasonable price and no pressure in the finance department. Overall, good car shopping experience at Jay Honda. price and no pressure in the finance department. Overall, good car shopping experience at Jay Honda. More

Tony was polite and very helpful. He took extra pains to get me the car I wanted as fast as possible and at the best rate possible. Would seek him again when my lease matures. get me the car I wanted as fast as possible and at the best rate possible. Would seek him again when my lease matures. More

I was very pleased with Tony's follow-up and customer service. I initially went online to find out some pricing. And I received an immediate response from Tony on scheduling an appointment. At that time, service. I initially went online to find out some pricing. And I received an immediate response from Tony on scheduling an appointment. At that time, I was just looking and not ready to really make a decision. About 3 weeks later, I received an e-mail from Tony (had been receiving regular e-mails since I went on the dealer's website) that peaked my interest. I called Tony. We set up an appointment for the following week. Tony introduced me to members of the Jay staff. The following week I had a new car. The staff was very friendly. Which has always been my experience. As I had my previous car serviced at the dealer. Tony continues to check on me to ensure that everything is going ok. I really enjoyed my car buying experience. And will definitely recommend Tony to my family, friends and co-workers. More

I love getting a new car, but in the past the buying process has been torture! I always felt ripped off. Until now that is....... Working with Rob Logan was a pleasure. He was sincere, thorough and c process has been torture! I always felt ripped off. Until now that is....... Working with Rob Logan was a pleasure. He was sincere, thorough and conscientious. I would definitely refer anyone looking for a Honda to go see Rob. More

Salesperson was great(ROB LOGAN).Everybody was very friedly.Great experience.Will come back for my next car.Will recommend the dealership and Rob Logan. friedly.Great experience.Will come back for my next car.Will recommend the dealership and Rob Logan. More

I was shopping for a new Honda with my mom. We found Jay Honda through the internet service and got connected with Rob who then connected us to Tony. We had looked at a few other Dealerships in the area, b Honda through the internet service and got connected with Rob who then connected us to Tony. We had looked at a few other Dealerships in the area, but we were not getting what we wanted. We had been referred to Jay by two different people who purchased their vechicles there. Tony is so fun to work with, he made it easy, mom got the exact model she wanted, the color she wanted and for the price she wanted. The one thing that was different at Jay Honda than the other dealerships was that Tony was able to connect with us and take the pressure the stress of buying a car. It's really all about building realationships with your customers, and figuring out how to relate to them. More

I had a great experience at Jay Honda and specifically with our salesperson, Rob Logan. Have been a Honda owner since 1981, when I purchased my first Honda, and have generally leased one or two vehicl with our salesperson, Rob Logan. Have been a Honda owner since 1981, when I purchased my first Honda, and have generally leased one or two vehicles, every two or three years since that time. Would say I'm a good customer, without question, but things happen to change opinions/minds. I like the vehicle but some experiences, with dealers, (not Jay Honda) have driven me to pursue another brand and that's Toyota. During the time mentioned and a bad experience with a dealer, again, not Jay Honda, I opted for a Toyota. Went back to Honda, after a two year lease. Believe you received more for your money with Honda, and I liked the Accord better than the Camry. At any rate, I was ready for a change, again, and with some recent reviews about Toyotas and some incentives - -like extended warranties and free oil changes, and some aggressive pricing was ready to take the plunge with a Camry, from a local dealer. Received a call from Rob, due to an internet inquiry and the rest is history. I was pleased with the experience, which included no going back and forth to reach "a deal" and when comparing current lease costs to what Jay Honda offered, I was sold. The overall experience is what "sold me" and that is a tribute to the straight forward approach to all that I worked with at Jay Honda. I have another Accord, leased from a different dealer and when that comes due (two years) will again contact Jay Honda, and Rob. Any member of my family, or friends, who is pursuing a new vehicle will encourage them to give Rob and Jay Honda a call. One interesting note here is the fact that Jay Honda is not located near me, but that was not an issue, after I met with Rob and discussed a new lease. It has been said, that buying a car is something that people "hate to do" and it is sad that the buying experience is like that. The hassle, the waiting, the mistrust between between dealer and buyer, and the list goes on, must be the reason. My son, who is a Navy Fighter Pilot also told me that he would "rather make a night carrier landing, rather than buy a car", tells a story in itself. That question/scenario should be pursued by dealers and the guy who understands it, and most suitably deals with it, is the winner. It is my contention that Jay Honda, and Rob, understand that fact and they won my business. I am sure that my experience with Rob and Jay Honda will not change as times moves forward. More

Al and team worked very hard and patiently with our situation to find the right deal for us. We were in a difficult credit rating. During this time my father died but Al waited and worked with finance situation to find the right deal for us. We were in a difficult credit rating. During this time my father died but Al waited and worked with finance over a two week period to get us approved. He also worked to allow trade in of our previous leased vehicle. More

From the first email I had with Joann, I knew this is where I would go to purchase my vehicle. I was so impressed with the staff at Jay Honda. They did not hassle me and the deal was far beyond what I w where I would go to purchase my vehicle. I was so impressed with the staff at Jay Honda. They did not hassle me and the deal was far beyond what I was expecting. I went to another Honda dealer and the staff was courteous however the deals were no way the same. I am so glad I went to Jay Honda. More

I worked with Rob Logan on the internet, when he wasn't I worked with Rob Logan on the internet, when he wasn't available when I came to visit, he refered me to Mose Pickens. They did not push me into I worked with Rob Logan on the internet, when he wasn't available when I came to visit, he refered me to Mose Pickens. They did not push me into a vehicle, I pushed them to find me the Pilot I wanted. They came through for me, These guys are great. I had a couple of minor problems with my new purchase, but they took great care of the problems. I am very pleased with Jay Honda. I talked with one of the managers Mark Lyon, Super nice guy. Pleasant experience with the financial manager, Xavier Pepple, made me feel very comfortable, easy going personality. These guys make it a pleasure dealing with. My overall experience with Jay Honda was very pleasing, Thanks guys , you are awesome. More