Jay Honda

Rick was great to work with & professional. He followed-up with me and keep his appointments. I feel Rick & Bob worked with me very patiently insure that that I received the best deal on a car for followed-up with me and keep his appointments. I feel Rick & Bob worked with me very patiently insure that that I received the best deal on a car for my college age Daughter. I would purchase my next vehicle through Jay Honda. However, I will choose Rick & Bob to do my business with. Patrick D. Whitehead More

I first contacted Jay Honda through the internet. I received a call from Tony Spitalieri and suggested that I come in. I was initially looking for a 2010 Honda CRV which I wanted to lease. I was able received a call from Tony Spitalieri and suggested that I come in. I was initially looking for a 2010 Honda CRV which I wanted to lease. I was able to lease a 2011 at a better price. I was impressed with Tony and the Jay Honda dealership. More

the dealership has been more than helpful from the initial sales to service visits. One of the more pleasant dealerships I have dealt with in my 4 or 5 leased vehicles. the sales and service people initial sales to service visits. One of the more pleasant dealerships I have dealt with in my 4 or 5 leased vehicles. the sales and service people have been more than helpful in fufulling and needs and questions. More

The sales person listen to our questions and answered them without pressuring us for a sale. We talked about other manufactures and at no time did the sales person say anything negative about his competi them without pressuring us for a sale. We talked about other manufactures and at no time did the sales person say anything negative about his competitors. He explained differences as he understood them between Honda and the competitors. Once we decided on car there was no pressure to up sell the car or any added services. These were explained, but when the answer was no it was accepted. I would recommend Jay Honda to anyone looking to buy or lease a new car. More

About 8 years ago I had the extreme pleasure in buying a new, quality Honda from Michael Stoughton. I'm sure, by now, he has moved up into management as he was extremely knowledgable about not only your pro new, quality Honda from Michael Stoughton. I'm sure, by now, he has moved up into management as he was extremely knowledgable about not only your products, but also creatively working with my budget. While he was helping me, he was approached several times from other employees asking for his advice and he was able to tend to their needs while simultaneously drawing up the particulars for my contract. This customer service and nod toward employee appreciation should be rewarded in today's climate of shifty arrogance and selfishness. I'm not sure how honda operates the promotion of their employees, but his upward mobility should be strongly considered. Since then, I keep in contact with Michael and refer several of my family and friends directly to him, and only him. A true master of relationship building, all of my referrals have remarked about his professionalism and forthcoming style. He is certainly no bones, truthful and transparent when it comes to what he is able to do with the deal...much appreciated. Joe More

john met us at the door and showed us 3 pilots one which included a vehicle that they had only received the day before and was being serviced for pre-certification. the finance manager also worked with diff included a vehicle that they had only received the day before and was being serviced for pre-certification. the finance manager also worked with different lending institutions to help lower my interest rate even further More

There are a number of Honda Dealerships in the Cleveland area. As a result, my plan was to pit the various dealer against each other in a bake off and force them to win my business. Mr. Robert Logan of Ja area. As a result, my plan was to pit the various dealer against each other in a bake off and force them to win my business. Mr. Robert Logan of Jay Honda won my business hands down. In dealing with him, I leverage the information I gathered from the various other dealerships I visited and time and time again, he was friendly, thorough in his answers and most importantly patient. In the end, he even showed me a few features I didn't consider. I was very happy to cut the check for my new Opal Sage Metallic Accord Crosstour EX-L to Jay Honda. If you decide to visit Jay Honda, I would recommended making an appointment with Robert. Since purchasing my new Crosstour from Robert, I have sent three people to see him. Each one has complimented me on my recommendation. My wife's lease is up in Aug and I plan to talk with Robert first. More

Michael has been wonderful to work with. We have leased 3 cars from him and plan on dealing with him the next time we buy a Honda. He always returned our calls and got back with any information that we ne 3 cars from him and plan on dealing with him the next time we buy a Honda. He always returned our calls and got back with any information that we needed. I never felt like I was dealng with a "typical" car salesman. He made us feel comfortable. I would highly recommend him to anyone. More

We recently worked with Michael Stoughton to purchase a 2011 Odyssey. All of our dealings with Michael were very positive. He was very organized, which made the entire purchase process very efficient. T 2011 Odyssey. All of our dealings with Michael were very positive. He was very organized, which made the entire purchase process very efficient. This was our fourth purchase from Jay Honda. Jay is the most reputable dealership I have ever worked with. I believe fair pricing without all the games other dealers play and a truly professional staff are the reasons for their continued success. More

To Whom it May Concern: I have leased and purchased To Whom it May Concern: I have leased and purchased many vehicles from Michael Stoughton at Jay Honday both on a personal level (my wife's cars) an To Whom it May Concern: I have leased and purchased many vehicles from Michael Stoughton at Jay Honday both on a personal level (my wife's cars) and commercial level as I, too, am a lessor of vehicles. Michael's professionalism and his timely response to getting me pricing is second to none. I have always been impressed with his knowledge of the Honda product line and I look forward to continuing our relationship whenever I need Honda vehicles. As far as I am concerned, there is only one person to call for Honda's in Cleveland...Michael Stoughton. Sincerely, Matthew A. Bova, OCLC Leasing Representative CFC INVESTMENT COMPANY A subsidiary of Cincinnati Financial Corporation 330-487-5580 Office 513-881-8910 Fax 216-233-4412 Mobile More