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Jay Honda
Bedford, OH
1,890 Reviews
Welcome to Jay Honda: New & Used Honda Sales
Jay Honda is committed to serving drivers in the Greater Cleveland and all over the Nation with the exceptional customer service that they deserve. Because your relationship with our dealer begins with the sale and extends for the life of your vehicle, our Honda dealership in Bedford, OH, is here for you, every step of the way. We strive to make the car-buying process as stress-free as possible, while our Honda finance professionals guide you throughout the process of financing and leasing. Plus, you can count on our expert Honda service technicians to efficiently handle all of your maintenance needs. We believe in going above and beyond for each and every customer. Discover the difference at Jay Honda, and drive home satisfied today!
Our inventory boasts a wide selection of new, Honda Certified Pre-Owned models and used vehicles to suit a variety of needs on the road. If you are in the market for a sensible commuter car that adds style to your daily drives, check out our lineup of new Honda Accord and Civic sedans, or if you are looking for versatility and extra space for your family, try a Honda CR-V or Odyssey on for size. We offer a fantastic variety of pre-owned Honda models, as well as an array of used cars, trucks, SUVs and minivans from an assortment of other top manufacturers. Our Honda finance team is here to help you once you've decided on a vehicle, helping you to explore your options and find the payment plan that's right for you. Call us at 440-359-5005.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,890 reviews
October 11, 2026
This was very friendly dealership and went above and beyond explaining the car options on the new car beyond explaining the car options on the new car More
by JSTRAUSBAUGH306
Verified Customer
October 10, 2026
Jason Maiden was amazing! Answered all my questions and followed through with everything! TEN BIG ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Blessings, Gail Lee Answered all my questions and followed through with everything! TEN BIG ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Blessings, Gail Lee More
by gail15
Employees Worked With
Jason
October 09, 2026
Purchased vehicle here through Costco Auto Program. Costco specifically sent me to Jay Honda. Easy and seamless process at dealership. Salesperson Christopher Whitten vey knowledgeable re: the vehicle, Costco specifically sent me to Jay Honda. Easy and seamless process at dealership. Salesperson Christopher Whitten vey knowledgeable re: the vehicle, Costco Program, and general purchase process. No sales pressure at all which I appreciated. I also appreciated his and the dealership's efficiency as I am a busy professional. Finance Department staff excellent also. More
by jghaller5
Employees Worked With
Christopher Whitten - Sales
October 08, 2026
Jay Honda had a great deal on a low miles 2012 Honda Odyssey. They did a great job allowing me to check out the vehicle and walking me through the purchase process. Very happy with our experience! Odyssey. They did a great job allowing me to check out the vehicle and walking me through the purchase process. Very happy with our experience! More
by criedel92
Employees Worked With
Mitch Sanchez
October 08, 2026
Smooth buying experience. Very professional. From the test drive to the purchase excellent customer experience Very professional. From the test drive to the purchase excellent customer experience More
by mzmizzy320
October 06, 2026
Purchased a new vehicle. Kyle was respectful and helpful throughout the process. Appreciated the straightforward and upfront conversations Kyle was respectful and helpful throughout the process. Appreciated the straightforward and upfront conversations More
by laura_abounader
Employees Worked With
Kyle Pettus
October 05, 2026
I was honestly shocked by the service. I brought my car on as it wouldn’t always start and warnings were continually showing. After a day they told me it needed a new starter. I had le I brought my car on as it wouldn’t always start and warnings were continually showing. After a day they told me it needed a new starter. I had let them know I had already had that put in and it didn’t solve the problem. They wouldn’t do anything else and said that’s what it had to be. Again they put it in and it didn’t solve the problem. At this point they were going to charge me hours more and more time (already almost a week). They refused to put my old starter back and charged me. I took to another dealer and they put in a new PCM and said it definitely wasn’t the starter. I would never use Jay Honda and my friends and family will not now either More
by jvalenti76
Employees Worked With
Dave in service
October 05, 2026
Average only goes to my salesman, he knew I was coming from over an hour way and yet we had to wait for someone to find him when we arrived. Left us feeling he was too busy to bother with us since i alre from over an hour way and yet we had to wait for someone to find him when we arrived. Left us feeling he was too busy to bother with us since i already agreed to the sale. Finance was outstanding. More
by mseiler1
