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Jay Honda

Bedford, OH

4.7
1,676 Reviews
Welcome to Jay Honda: New & Used Honda Sales Jay Honda is committed to serving drivers in the Greater Cleveland and all over the Nation with the exceptional customer service that they deserve. Because your relationship with our dealer begins with the sale and extends for the life of your vehicle, our Honda dealership in Bedford, OH, is here for you, every step of the way. We strive to make the car-buying process as stress-free as possible, while our Honda finance professionals guide you throughout the process of financing and leasing. Plus, you can count on our expert Honda service technicians to efficiently handle all of your maintenance needs. We believe in going above and beyond for each and every customer. Discover the difference at Jay Honda, and drive home satisfied today! Our inventory boasts a wide selection of new, Honda Certified Pre-Owned models and used vehicles to suit a variety of needs on the road. If you are in the market for a sensible commuter car that adds style to your daily drives, check out our lineup of new Honda Accord and Civic sedans, or if you are looking for versatility and extra space for your family, try a Honda CR-V or Odyssey on for size. We offer a fantastic variety of pre-owned Honda models, as well as an array of used cars, trucks, SUVs and minivans from an assortment of other top manufacturers. Our Honda finance team is here to help you once you've decided on a vehicle, helping you to explore your options and find the payment plan that's right for you. Call us at 440-359-5005.
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175 Broadway Ave

Bedford, OH

44146

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Showing 1,676 reviews

January 07, 2026

Tyrone Hunt was my service advisor and was extremely nonweldable and helpful. He was very professional and made the experience pleasant! More

by MGSOCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Hunt
January 06, 2026

Had o2 sensor went out had warranty they denied it saying price wasn't over 500 and then charged me 193 dollars even though I was getting it repaired at honda bought 2 cars from honda in 2yrs and that's the More

by dsutton482
Workmanship
Recommend Dealer
No
Employees Worked With
None of them
January 03, 2026

A dealership with excellent customer service and great car maintenance. Just had service a few days ago and it was great experience as always. More

by ryan141412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
January 03, 2026

What a terrible experience. The service writer told me it could take up to two days,to replace the recalled fuel pump.If this horrible service keeps up,I'll go elsewhere for a ca More

by KDGOLIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean from parts
January 02, 2026

Jay Honda always gives good service. Sandra Taylor is outstanding in her explanations and her concern for clients. I have purchased five Hondas from them. Omar as a sales person is ex More

by marlene.remesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2026

I believe my service advisor was Tyrone Hunt. Im new to Ohio from Florida, and the moment he opened my door and welcomed me into the garage I felt I found my new Honda dealer. He was kind, profes More

by Neeceenflirida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone.Hunt
January 01, 2026

We had a great service experience, as always, last month - Sandy Taylor did an excellent Service Coordination job - Sandy is The Best!! ;-) More

by edbasta5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Taylor
January 01, 2026

Very professional experience, felt very comfortable working with Mitch! There were no hidden surprises. All my questions were answered. More

by m.gollon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitchell Sanchez
December 27, 2025

Rob and Doug were professional and took the time to explain all facets of the car and financing. They did not put pressure on any decisions I made. Rob also sat in the car with me and went through a More

by dcnov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug with financing.
December 25, 2025

Poor service, up sold me , only to find out 5 days later my lug nuts were missing.off the tires they rotated. Thank you I was able to get an appointment at another dealership. My xxxx tire was coming off b More

by SHEENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyrone