Jay Honda

Excellent Experience I have purchased my last 4 vehicles from Jay Honda. The service is excellent and everyone is very personable. I would not think of purchasing my cars I have purchased my last 4 vehicles from Jay Honda. The service is excellent and everyone is very personable. I would not think of purchasing my cars anywhere else. More

Tony Spitalieri I have bought a lot of cars in my long life but have never had as easy of a transaction as with Tony Spitalieri. He was Friendly, Helpful, Courteous, I have bought a lot of cars in my long life but have never had as easy of a transaction as with Tony Spitalieri. He was Friendly, Helpful, Courteous, Explained, Demonstrated Everything Most Completely. Along with the Best Price. More

Air Bag replacement Jay Honda replaced both front airbags per the recall. They called to tell me my driver's side window does not work although it worked perfectly when I Jay Honda replaced both front airbags per the recall. They called to tell me my driver's side window does not work although it worked perfectly when I brought it in. When I arrived and tried to use the window it dropped into the door panel. It was a rainy day so they sent me to the service department. He put a very tacky plastic cover on the window opening. When I got home I removed the plastic very slowly but it took the paint off of my frame. For someone that sells cars wouldn't you know that the plastic damages the finish on a car. I have been very careful with my car and tried to take care of it. I can't believe the dealer actually ruined it. I will not use Jay Honda EVER. Very disappointed. The only reason I am giving this experience two stars is because the person who took care of me initially was very nice and she was knowledgeable. More

Service center is out to make a buck!! I brought my 2012 Crosstour from the Nissan dealer across the street from Jay Honda. There was an issue so the car was taken to Honda to get checked o I brought my 2012 Crosstour from the Nissan dealer across the street from Jay Honda. There was an issue so the car was taken to Honda to get checked out. At that time they told us what was wrong and that they had to wait for the part but the car was safe to drive. The cost was covered by the warranty. The part came in much faster then they said and time elapsed was about 2 weeks. took the car in to have the repair and an oil change. ( oil life was at 60% ) They stated they checked the car and then proceeded to say I need to change the transmission fluid, drive train fluid and needed new tires all around. My questions was did all this go bad in two weeks? They had no answer. I had them do the work I originally came there for the axel replacement and the oil change. One week later the oil life reads 40% . Either they did not change the oil and the filter or the sensor is broken and they did not check for that instead chosing to try and run my bill up with other "necessary" services. Either way it seems I can't trust what they say and now I need to find another Honda dealer to service my car. More

Great experience !!! The team at Jay Honda was honest, friendly, courteous, and exceeded our customer service expectations. Since we were out of town, the team worked over The team at Jay Honda was honest, friendly, courteous, and exceeded our customer service expectations. Since we were out of town, the team worked overtime to make our potential vehicle available for test drive, and stayed after close to make sure our car was prepped, everything was explained, and all our questions were answered. Thanks again Jay Honda. More

Fantastic experience! This is our second car we bought from Jay Honda. We will absolutely never go anywhere else. They are very knowledgeable and helpful. Everyone is extre This is our second car we bought from Jay Honda. We will absolutely never go anywhere else. They are very knowledgeable and helpful. Everyone is extremely friendly and feel like real people. There is no pressure. More

B. Bankston - New car lease I just leased my fifth Honda so the car speaks for itself. Tony Spitalieri was my sales person for the second time, I was amazed that he remembered m I just leased my fifth Honda so the car speaks for itself. Tony Spitalieri was my sales person for the second time, I was amazed that he remembered my name when I walked into the dealership! That was the start of my great buying experience. Leasing a car from Tony was like doing business with a trusted old friend. I can't say enough about the fantastic team at Jay Honda, they are the nicest group of people. They are not only friendly, but they actually listen, get to know you and assist you in making the best decisions that fit your needs! I also faithfully use the Jay Honda service department, Mike is the greatest! He always makes my service visits hassle free and easy. GREAT DEALERSHIP! GREAT EXPERIENCE! More

New Vehicle lease I leased a vehicle 2 years ago and am over my "miles." I received ads from other Honda dealers about turning in a lease early and all the perks invol I leased a vehicle 2 years ago and am over my "miles." I received ads from other Honda dealers about turning in a lease early and all the perks involved. I returned to Jay Honda, showed them the documents and they worked with me to turn in my Accord and leave with a 2016 CRV. They are very knowledgeable, worked with my budget, totally addressed my concerns about the offers from other dealerships. I appreciated the information about maintenance warranties but declined those offers. The dealership went above and beyond finding the vehicle that I wanted! More

Think out of the box, drive a little to get what you want. Charles Porter Mark Lyon put the final dressing on the turkey. He was pleasant,listened to what I wanted said he had exactly what I wanted coming f Charles Porter Mark Lyon put the final dressing on the turkey. He was pleasant,listened to what I wanted said he had exactly what I wanted coming from the factory (its in transit) just a deposit of $200. would hold it for me . Then on my birthday he contacted me gave me a VIN number. Then it was just a matter of waiting until the truck came. The entire experience was relaxed, no pressure. I will recommend anyone to call them make the deal , you can go do your test drives and tire kicking near your house drive 120 miles if where you live isn't the most helpful and accommodating.. The drive was worth it to me. I will think of them in the future first rather than last. Phil Scoles Columbus ohio More

Buying my new car was an absolute Pleasure! Everyone at Jay Honda made buying my new Honda Pilot an amazing experience! Every time I entered the dealership I was greeted with a smile and a warm Everyone at Jay Honda made buying my new Honda Pilot an amazing experience! Every time I entered the dealership I was greeted with a smile and a warm and genuine welcome. This was just the beginning of what I can only describe as a dream come true for me. I needed a sales team that could simplify the process of choosing a new vehicle. Charles, Jaime and Joe did that and so much more! I had fun and found myself laughing and enjoying the entire experience. I feel so great full to have come to this dealership and for my new Pilot that I absolutely love! Thank you gentleman! I appreciate all of you hard work and dedication! Thank you for exceeding all of my expectations! I also appreciated them finding the exact right Color and features I wanted! I am thrilled to be able to say that I would never go anywhere else for a car in the future! Jay Honda is the only team I truly trust! More