
Jay Honda
Bedford, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Worth the trip from the westside My daughter bought a beautiful accord on August 23,, 2016 from Rick Kwiecien. We found him to be very patient and professional. He took the time to My daughter bought a beautiful accord on August 23,, 2016 from Rick Kwiecien. We found him to be very patient and professional. He took the time to let her test out 3 models and offered advice without pressure. He is a pleasure to deal with and not to be missed when one is shopping for a Honda. Great job, Rick. Thanks from Gaby and Ginny More
Absolutely Amazing! As a fresh (soon-to-be) college grad, I had no experience purchasing (or leasing!) a vehicle, and Patrick was there to put me at ease. He knowledgeabl As a fresh (soon-to-be) college grad, I had no experience purchasing (or leasing!) a vehicle, and Patrick was there to put me at ease. He knowledgeably walked me through from the test-drive to signing the papers, he gave me practical and useful advice towards my purchase decisions, and he certainly secured all my future business with Honda! More
Slow to start, but excellent follow through My wife and I walked in around 8pm and we had an appointment with a particular salesman. We stood at the front desk for about 5 minutes before someone My wife and I walked in around 8pm and we had an appointment with a particular salesman. We stood at the front desk for about 5 minutes before someone asked if we needed any help while there were plenty of people walking by or near by. Once we said we an appointment with Dennis, we were immediately brought over to him and were were taken care of all the way through. Dennis answered all of our questions, knew the car inside and out, and got exactly the car I wanted quickly, especially because I had a hard deadline with my rental. He kept me in the loop for his search and got through all the paperwork without issues. Would definitely use them again for my next car. More
Such great customer service Jay Honda made leasing my new vehicle hassle free and affordable. They made turning in my non-Honda lease easy and I was able to leave with a brand ne Jay Honda made leasing my new vehicle hassle free and affordable. They made turning in my non-Honda lease easy and I was able to leave with a brand new Honda. Nathan, Mark and Dennis gave me Worls Class Service and I highly recommend Jay Honda to anyone looking for an honest deal! More
rate one of your dealers My name is Mrs. Lafayette Ruffin and went to jay Honda yesterday to get my second lease car. The service I received was outstanding . Patrick was kind My name is Mrs. Lafayette Ruffin and went to jay Honda yesterday to get my second lease car. The service I received was outstanding . Patrick was kind , very knowledgeable , funny, and he knew what I was looking for and the best way to go about getting done . always concern about how I was doing and kept my well being in mind all the time I was there thats something you don"t see. and I will always remember that about him older people still matter to him . Pat is a asset to your company and he works at keeping the company and the customer happy. More
Hard working staff. Recently bought a 2017 Ridgeline. Sales staff worked hard to find the exact version, color combo, I wanted and made a dealer trade to obtain it. Very Recently bought a 2017 Ridgeline. Sales staff worked hard to find the exact version, color combo, I wanted and made a dealer trade to obtain it. Very professional staff, even had a customer service employee who teaches you all the new gadgets and technology that comes on your new vehicle. I bought a truck from them in 2006 and can attest to the efficiency and quality of their Service Department as well. I wouldn't hesitate to recommend them to a friend or family member. More
RICK JAMES AND JOE THE A TEAM I can say this has been the most pleasant car buying experience ever! I had been dreading going car shopping so much I put it off for at least six mon I can say this has been the most pleasant car buying experience ever! I had been dreading going car shopping so much I put it off for at least six months! I finally broke down and started on my used car search. I went to the car dealership expecting the worst. When we (my husband my two children 5 and 3 and myself) arrived we met Rick. He greeted me first (a woman) with a firm handshake. Then my husband. He talked to both of us like people-not pushy at all! He gave us the keys that we requested online no selling speech at all. No pressure ever from him. Then we met James who treated us like friends. He looked at our trade and gave us a generous trade in value for it. He said "cars come and go its the people that matter" with a smile. Then we met with Joe for financing another reason I usually hate car buying. But visiting with Joe was just like hanging out someone youve known forever! He was great with our 2 children at 8pm. He just really enjoys what he does. All these guys do! It was a great great car buying experience. If you wanna hang out with new friends that feel like old friends and buy a car go see my friends James, Rick and Joe. More
Great! I was only there to shop around. I met Omar Jeffries who showed me a couple awesome vehicles and that was it! Before I knew it, I was driving away in I was only there to shop around. I met Omar Jeffries who showed me a couple awesome vehicles and that was it! Before I knew it, I was driving away in a brand new car. Omar gave me all available options and was very honest! 5 Stars for sure!! Thanks :-) More
Overall excellent DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to have provided a more thorough breakout of each iteration of proposed sale/trade-in value, but overall very effective to work with. More
Helpful, frank, willing to work with me. Very happy! Can't say enough good things about my experience with Sean (and his boss Mark) at Jay Honda. I knew what I wanted and the deal I was willing to make. Can't say enough good things about my experience with Sean (and his boss Mark) at Jay Honda. I knew what I wanted and the deal I was willing to make. Sean was very accommodating in getting me fitted with the right car, not trying to upsell me on every little thing. I felt that he and Mark both listened to me (shocker, right?) and were genuinely trying to match me with my best interest. I simultaneously had a very poor experience with a different dealership I was considering and - were it not for a royal blunder by that other dealership taking my money - I would happily have made my purchase with Jay Honda. In the end, because of the other dealership's blunder, I was offered a discount I couldn't refuse. That should not be the norm for car buying. When I'm ready for the next car purchase, however, I'm going straight to Jay. I hope Shaun and Mark are still there! More