Back

Jay Honda

Bedford, OH

not yet
rated
1,388 Reviews

175 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,388 reviews

October 15, 2018

Jay Honda review Rob Logan couldn't have been more thorough and professional He was patient, friendly, personable and understanding. You can't go wrong dealing with Ro More

by timfrischkorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Logan, Tony Spitalieri
September 05, 2018

Unresponsive, slow, prone to errors, do not value the client After doing a test drive, I called, emailed, and SMS'ed a committed interest to buy a car. No one response for more than 2 days. I finally walked in More

by Really?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raquel Reyes, Zack, Danielle, Bill, Betty
Nov 02, 2018 -

Jay Honda responded

Man, I can't believe your talking about OUR dealership. This is disturbing that you had this experience and I am terribly sorry you had to go through such frustration and confusion. First thank you for speaking up so at least we know. You mentioned those involved, this is helpful so we can see how we as individuals can improve. Although we can't go back in time and change things for you (well on Sunday we will go back an hour) BUT maybe we can mend our relationship with you? IF you'll give us that opportunity? I will tell you we have looked at our procedures in how we check our work and also in our follow back and follow through all because of your review.

August 31, 2018

Great Delear Experience Purchased a Certified Pre-Owned CRV. Rick and the staff at Jay Honda made the buying experibce great. They were very upfront and honest and did a gr More

by Jeanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kwiecien, James Hunziker
August 18, 2018

Solid experience ! They used a team approach which expedited the process but didn't diminish the new car buying experience. Rob took his time explaining all the featur More

by Julie Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Logan, Tony Spitalieri
August 14, 2018

A great experience! Rob and Tony made this a very pleasurable experience. I got everything I wanted at a very reasonable price. Rob even picked me up in Stow so I didn' More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Logan, Tony Spitalieri
August 06, 2018

Always a great experience! Tony and Rob are the best! They are both very thorough when explaining your options, and are a pleasure to work with. Every aspect of the purchase exp More

by GeniusGrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Logan, Tony Spitalieri, James Hunziker, Joe Russo
August 04, 2018

Great experience x2 Tony and Rob are quite the dynamic duo! They really know their stuff, share their knowledge honestly, and thoroughly answer any questions - from compa More

by The_MZ's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Logan, Tony Spitalieri
August 01, 2018

They Make it Easy! Tony and his team make it quick and easy to either lease or purchase a car. They offer good prices and value the loyalty of their customers. More

by K_Stukus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Spitalieri
July 26, 2018

Bought USED 2017 CR-V I needed to sell my old car, a Sante Fe from 2008. I did not have much luck at Ganley Hyundai where I originally purchased it, as I initially thought More

by jhkoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James/used car manager and Betty/in the finance department., Rick Kwiecien
July 24, 2018

Great Experience! I am not a fan of buying a new car. Most of the time if feel pushed and or rushed at dealerships. That was not the case of Jay Honda. I worked with More

by Savannah87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Ira Jackson-Carpenter
...
4
...