Jay Honda

Sooo helpful, knowledgeable and caring What a wonderful experience I had at Jay Honda in Bedford recently. Both Rick K, Internet Manager, and James H, General Sales Manager, were beyond hel What a wonderful experience I had at Jay Honda in Bedford recently. Both Rick K, Internet Manager, and James H, General Sales Manager, were beyond helpful to me in my car search, explained everything thoroughly and made sure that all of my questions were answered so that I can make informed decisions. I wouldn't hesitate to recommend Rick K and James H to anyone looking for a new, certified pre-owned or used car. Be sure and ask for them. More

Third Car and Counting This is my third leased car through Jay Honda. I am a working mom and have little time to spare negotiating on a car lot. Tony and Rob understand t This is my third leased car through Jay Honda. I am a working mom and have little time to spare negotiating on a car lot. Tony and Rob understand this and make my experience quick and enjoyable while still giving me a fair price. They want their customers to be happy and check to make sure they are meeting their clients expectations. I will definitely be back when it is time to get a new car! More

New Lease 2016 Thank you Mr. Omar. Just wonderful salesmen. Very knowledgeable. Great customer service No pressure at all. Spent quality time and got me in a great Thank you Mr. Omar. Just wonderful salesmen. Very knowledgeable. Great customer service No pressure at all. Spent quality time and got me in a great car, and a great deal. Thank you Omar! Please don't ever leave. Lol More

Amazing customer service My experience with Jay Honda in Bedford, Ohio was amazing. I can't say enough about the salesmen Tony Spitalieri and Rob Logan. They made me feel like My experience with Jay Honda in Bedford, Ohio was amazing. I can't say enough about the salesmen Tony Spitalieri and Rob Logan. They made me feel like they've known me my whole live. Everyone that I talked to treated me like I was a VIP. They even took me to their other lot just so I could see the different color of vehicles. This was definitely the best experience I have ever had when buying a vehicle, so thank you again to everyone. You can expect to see me again! More

You Did Exceed My Expectations! Thanks... Thank You to Mark Lyon, Jeff Wells & Ira Jackson-Carpenter for making my Car buying experience a 10....I spent 30 years in the car business & apprecia Thank You to Mark Lyon, Jeff Wells & Ira Jackson-Carpenter for making my Car buying experience a 10....I spent 30 years in the car business & appreciated the up Front Honest approach. It clearly was fun through out the entire buying & delivery process. I will definitely Recommend you to my Family & Friends. Thanks Again! Regards; Chuck More

Friendly Professionalism I had a very positive and stress free experience buying a car for the first time. Tony was straightforward, knowledgeable, and encouraged me to make I had a very positive and stress free experience buying a car for the first time. Tony was straightforward, knowledgeable, and encouraged me to make my own decisions. An excellent Honda representative and a good human being. Rob patiently and enthusiastically explained all the technical aspects of my car. I have heard horror stories about buying a car but this was a genuinely happy experience. More

Great Customer Service I was very pleased with the Honda Civic (2015) that I just purchased on 2/1/16. Diana was my car sales person, who met and exceeded my expectations in I was very pleased with the Honda Civic (2015) that I just purchased on 2/1/16. Diana was my car sales person, who met and exceeded my expectations in the process of acquiring a new automobile. Very friendly and customer service oriented team from the receptionist to Joe, who handled my financing. this team works together! More

Excellent Experience I have dealt with Tony for many years and he is friendly, honest, and very professional. We have bought many cars from Jay in my family and it has al I have dealt with Tony for many years and he is friendly, honest, and very professional. We have bought many cars from Jay in my family and it has always been a positive experience. Upon delivery of the vehicle, Rob spent a lot of time going through all aspects of the vehicle operation and made my wife very comfortable with the many features. Rob is thorough and has a very easy going approach in dealing with people. I would recommend dealing with both Tony and Rob. They are a very good team and had our best interests in mind throughout the process. If you want to feel comfortable buying a car I would recommend Tony and Rob. More

Always a comfortable experience Tony has been my salesman for the last three Hondas I have purchased. He is very friendly and patient and his honesty is very important to me. I feel Tony has been my salesman for the last three Hondas I have purchased. He is very friendly and patient and his honesty is very important to me. I feel that he always goes to bat for me with my interest first and foremost. I am very comfortable with him. Rob is wonderful. He is very respectful and also goes to bat for the customer. He is very giving of himself and very patient with us as he explains the workings of a new car. My experience has always been excellent at Jay. More

A comfortable experience When I walked in I was greeted with respect the whole time working with various people in the dealership they treated you with respect like you were a When I walked in I was greeted with respect the whole time working with various people in the dealership they treated you with respect like you were a valued customer and was glad to serve you. More