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Jay Honda
Bedford, OH
1,389 Reviews
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July 16, 2015
Above and beyond Jay Honda made my car shopping and new lease process perfect! Rob was so helpful and honest in helping me pick out the right vehicle for me. I had to Jay Honda made my car shopping and new lease process perfect! Rob was so helpful and honest in helping me pick out the right vehicle for me. I had to have the car I wanted brought in and Rob kept me updated with an honest and realistic time estimate. Tony and Michael helped me get all of my paperwork finished painlessly! I was truly shocked how wonderful they all made this experience! I love my new car! More
by Paradise1
Employees Worked With
Rob Logan, Tony Spitalieri, Michael Schaefer
July 13, 2015
Car shopping Sarah sold us our new CR-V. She was great to work with! She thoroughly answered all our questions, was kind, personable, & not pushy. Great experience Sarah sold us our new CR-V. She was great to work with! She thoroughly answered all our questions, was kind, personable, & not pushy. Great experience all around!! More
by Stacey
Employees Worked With
Sarah Lucarelli
July 12, 2015
Pleasant suprise. Normally I look forward to the purchase of a new car with the same level of enthusiasm as a root canal. Tony and Rob worked together to make it an al Normally I look forward to the purchase of a new car with the same level of enthusiasm as a root canal. Tony and Rob worked together to make it an almost enjoyable experience. Tony listened to what I wanted, delivered the vehicle I wanted in very short order and in immaculate condition. I got the clear impression that they wanted to deliver the car I wanted, at a price we could all agree on, as much as I wanted it. Rob patiently explained the operation of the vehicle and its many features. Their competence, professionalism, and courtesy made it one of the easier car purchases in my experience. More
by PALarry
Employees Worked With
Rob Logan, Tony Spitalieri, Michael Stoughton
July 10, 2015
Excellent Bob our salesman went beyond our expectations. The buying experience was awesome. Will go there again again again. You want too many words here. Enou Bob our salesman went beyond our expectations. The buying experience was awesome. Will go there again again again. You want too many words here. Enough said More
by Domino
Employees Worked With
Bob Howard
July 10, 2015
Excellent Sales People Bob sold me a 2015 Fit and he made the process so easy and seamless. The team there genuinely cares about their customers being happy with their purch Bob sold me a 2015 Fit and he made the process so easy and seamless. The team there genuinely cares about their customers being happy with their purchase. I would definitely go back in the future and would recommend Jay Honda to others looking for a new car. More
by MeepMeep
Employees Worked With
Bob Howard
July 09, 2015
Polite and Prompt Service Dave Strenjowski at Jay Honda treated my husband and I very politely. He respected our need to find a new car within our price range and time frame. Dave Strenjowski at Jay Honda treated my husband and I very politely. He respected our need to find a new car within our price range and time frame. We never felt pressured to buy and he was very patient with us as we asked our questions. I would recommend this dealership to my family and friends. Sincerely, Peggy Poeppelman More
by Peggy
Employees Worked With
David Strenjowski
July 07, 2015
Bad experience with Sales person Rob and Tony I had Honda accord 2012 upon the lease near end, I decided to pay visit this time Rob and Tony were the sales person; they are only about money and no I had Honda accord 2012 upon the lease near end, I decided to pay visit this time Rob and Tony were the sales person; they are only about money and no customer service one they square the deal with you. Misleading and especially for the new buyers need to be real careful. I like Honda but not this dealer any more. Absolutely will not recommend; when I tried to contact with the Honda Office; one of the sales man literally came to me and told me how unhappy he was; despite the facts that I was the one who suffered and is stuck with highly costly lease deal for three years. More
by Accord2Afford
Employees Worked With
Rob Logan, Tony Spitalieri
July 04, 2015
Great experience Great sales and service department. Cordial, positive, honest and listened to what I wanted in a car . Very easy process. Very impressive intelligent Great sales and service department. Cordial, positive, honest and listened to what I wanted in a car . Very easy process. Very impressive intelligent and inviting sales staff More
by Cindi
Employees Worked With
Tony Spitalieri
July 04, 2015
Thank God Hondas sell themselves I knew I wanted to buy the Honda Accord Touring Hybrid. Jay Honda had more of them than any other dealer within 100 miles of me. I drove 61 miles fr I knew I wanted to buy the Honda Accord Touring Hybrid. Jay Honda had more of them than any other dealer within 100 miles of me. I drove 61 miles from my home to this dealership. We arrived at the dealership at 9:30AM. We were met by Tony at the door. I told him that I wanted to look at the Touring Hybrids and I wanted to look over all 4 colors. He then went to get keys and came back and told us he had to drive us to another lot. Once we were at the lot he showed us the one vehicle in red. I then asked to see the other colors. He said he did not bring any other keys. We walked around with out his help to find the other vehicles. I decided that I liked the Grey one best. He then left us in the lot to drive back to the dealership to get keys for the grey one. Once we began the test drive we asked him several questions about the vehicle that he either got wrong or answered he was not sure. He spoke very little unless we asked something. I decided I wanted the vehicle so we went back to the dealership to negotiate. Every question we had or any information we needed Tony would walk away and come back 20 - 30 minutes later with out the answer we needed. At one point we got up and walked out. At that point we were stopped by Tony's boss and offered a great deal on our trade in. I decided this was the vehicle that I wanted so I agreed. At this point they had to do some minor work on the vehicle. We waited for several hours for the vehicle to be ready to find out that there was only one finance guy and that we were fourth in line. We had been there 5 hours at this point and losing our patience and then Tony offered us a cup of coffee. It only took us 5 hours of suffering through the worst car buying experience ever to get offered a cup of coffee. The finance guy was nice to deal with but after dealing with Tony I removed every JAY Honda symbol attached to the vehicle. More
by Andrew
Employees Worked With
Tony Grauer
July 01, 2015
Went the extra mile Perry got me a credit that I hadn't heard of before and listened to my concerns to get me a great deal and got me into my brand new civic. Perry got me a credit that I hadn't heard of before and listened to my concerns to get me a great deal and got me into my brand new civic. More
by tjboleyn
Employees Worked With
Perry, S
