
Jay Honda
Bedford, OH

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new car These two men where very thoughtful and kind very good service! Very nice experience was very attached to my 1999 Honda CRV was a great car but was ti These two men where very thoughtful and kind very good service! Very nice experience was very attached to my 1999 Honda CRV was a great car but was time to let it go and they really understood how ,I felt and no pressure what so ever. Bought a new Honda CRV very nice. More
Jay Honda, October 2014 Maybe it's because I'd done my research, but Bob Howard, Tony Grauer, and Rob (?) Russo didn't BS me. They were straight-up and to the point, helpful Maybe it's because I'd done my research, but Bob Howard, Tony Grauer, and Rob (?) Russo didn't BS me. They were straight-up and to the point, helpful and fast. Thanks to Jay Honda, I have a new car. I'll recommend them again. E More
Lease I needed to lease my first car and I wanted a Honda. Unlike other Honda dealers I had a great experience with Honda Jay. I have dealt with Tony Spita I needed to lease my first car and I wanted a Honda. Unlike other Honda dealers I had a great experience with Honda Jay. I have dealt with Tony Spitalieri and I must say he is amazing. Thank you so much Tony Spitalieri and Bob Szalay. You guys were really professional and helpful. More
Awesome service My experience with these two gentlemen was awesome. I came in looking for a Honda Civic and got just that. I was in and out in 2 hours and did all pap My experience with these two gentlemen was awesome. I came in looking for a Honda Civic and got just that. I was in and out in 2 hours and did all paperwork that day. I was impressed with the way they were able to work a great deal for me. Other car lots turned me down for lease options due to my poor credit score and I really wanted a lease. I just knew that Jay Honda would say no as well, but to my surprise they didn't. Tony and Mike worked it out for me and I was able to get the car I wanted and lease it at reasonable price. I highly recommend these guys. I look forward to doing business with them for years to come. More
Very enjoyable shopping Like most people, I don't look forward to walking into a car dealership. Tony Grauer and Bob Szalay were very helpful and easy to talk to while discu Like most people, I don't look forward to walking into a car dealership. Tony Grauer and Bob Szalay were very helpful and easy to talk to while discussing my options. They were not pushy or come across as "just looking for a sale," I could tell they were genuine people actually interested in helping me find something to meet my needs. I highly recommend this dealership next time you are in the market! More
A Good Experience I really dislike shopping for new cars because of all the stereotypical negative comments and experiences associated with this ordeal. I was pleasant I really dislike shopping for new cars because of all the stereotypical negative comments and experiences associated with this ordeal. I was pleasantly surprised when I shopped at Jay Honda. My Salesman, Ira Jackson-Carpenter, was LOW to NO pressure. He was not only knowledgeable about the car I wanted,, he was also personable, and professional. Most importantly, he actually listened and addressed every comment and concern I had. about the car and the buying process. The climate of the showroom, and the demeanor of all of the employees there was unique experience in an auto dealership. I'd recommend this dealership to anyone who finds buying a car laborious and off-putting. You may be pleasantly surprised.. As for Ira, but if he's not available, I wouldn't be surprised that anyone who is available would treat you just as well. More
Simple and Painless Needed to lease my first car, knew I wanted a Honda. Jay Honda has great reviews everywhere, so I started there. Started with online chat with Dennis, Needed to lease my first car, knew I wanted a Honda. Jay Honda has great reviews everywhere, so I started there. Started with online chat with Dennis, then phone call after my credit was approved, then I went in for some test drives. Dennis was knowledgeable and affable. I never felt uncomfortable or lost, or bored for that matter! I think the whole process took less than 3 hours, from walking in, discussing cars, taking 2 test drives, deciding on model, and all the financing and insurance hassles that go along with it. Couldn't be happier with my purchasing experience. I will recommend Jay Honda to anyone looking for a new car! More
AMZINGLY LIFE CHANGING! I went to Jay Honda looking for my new car. Mike Schaefer and the rest of the group made my experience unforgettable and made me feel at home. They an I went to Jay Honda looking for my new car. Mike Schaefer and the rest of the group made my experience unforgettable and made me feel at home. They answered all my questions with patients and general care. They even indulged my pic taking and tears of joy as I was able to purchase my first ever new car!!!! I would recommend them to any and all! I have found my car buying family for the rest of my life as I was totally at ease with them. More
It was a great experience. I would recommend to anyone!! I went to Jay Honda to lease my first car ever. They told me about the graduate program, which enabled me to get the car without having my parents co- I went to Jay Honda to lease my first car ever. They told me about the graduate program, which enabled me to get the car without having my parents co-sign and it even lowered my monthly payment. I had a great first time car buying experience. I originally spoke with Mike Schaefer. He was very nice over the phone and gave me information promptly. When I went into the dealership he was with another customer so I ended up dealing with Tony Spitalieri. He was so wonderful. We said we had to be out of their in an 1:15 and he got all of the paperwork, the financing, and the car detailed in that time. I have never bought a car before, but my parents said that it was the fastest turnaround they had ever seen (and they have bought many cars). I was so happy I got to drive my 2014 CRV off the lot. I love it so much! The next day I went back, because the time frame of the previous day didn't allow for them to show me everything about the vehicle. Mike went through how to work everything in the car and I felt more confident that I would know where everything was and how it worked. I would recommend this dealership to anyone. It was the most enjoyable car buying experience ever. The people there are so nice, and really genuinely care about you, and not just the sale. More
Amazing I'm a repeat customer at Jay Honda. I have dealt with Tony Spitalieri and I must say he is amazing. As long as Tony is employed at Jay Honda I will I'm a repeat customer at Jay Honda. I have dealt with Tony Spitalieri and I must say he is amazing. As long as Tony is employed at Jay Honda I will be back in a few years for another lease. Thanks Tony for all your help and keep up the good work. More