
Jay Honda
Bedford, OH

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Easy purchase of a new Accord sedan I have dealt with Michael Stoughton for over 10 years at Jay Honda. We have purchased several new Honda automobiles over that time from him. Michael I have dealt with Michael Stoughton for over 10 years at Jay Honda. We have purchased several new Honda automobiles over that time from him. Michael has been promoted to New Car Manager but none the less I contacted him to get the ball rolling. He introduced me to Tony Spitalieri who took over and handled all of the transaction details. It was an easy process for both of us as I knew in advance what I wanted and he was able to get me up to date on the MANY technology changes in the new models. After the transaction was finalized Rob Logan took over to help set up the car to my preferences and explain more of the technology changes. All in all a very smooth transaction. Nice to be driving a new car again. More
cmpletely satisfied and happy with my purchase! My experience with Jay Honda was excellent! I was happy because they were able to get the exact color I wanted. Great service and people! My experience with Jay Honda was excellent! I was happy because they were able to get the exact color I wanted. Great service and people! More
Worst Honda Dealer They will not give you the price on the phone. They want you to go there and waste a few hours of your time to haggle about the car price. They don't They will not give you the price on the phone. They want you to go there and waste a few hours of your time to haggle about the car price. They don't want you to shop around as they know you can find better deal. I would not but a car from them, even if they were the last dealer on earth. The Honda product is great. But you need to make sure to pick a straight forward honest. More
Ira is great! Ira Jackson-carpenter is knowledgeable, friendly, and does not give that hard sales pitch. I just purchased my second car from him and I highly recom Ira Jackson-carpenter is knowledgeable, friendly, and does not give that hard sales pitch. I just purchased my second car from him and I highly recommend him. He's very helpful! More
Satisfying, extremely positive experience! I had been a Toyota customer for years, looked to trade in my Corolla and husband's Buick Rendezvous for a CRV. Looked at the Subaru Forester but was I had been a Toyota customer for years, looked to trade in my Corolla and husband's Buick Rendezvous for a CRV. Looked at the Subaru Forester but was not allowed to take it for a solo test drive, and, as well, the sales rep who accompanied my husband and myself made some disparaging comments concerning my driving skills! My husband knew of Jay Honda Bedford by reputation and we WERE allowed to test drive a Honda CRV, which was an immediate plus. Test driving the Honda CRV made my decision. Smooth, effortless comfortable ride, also my local mechanics both highly recommended the Honda CRV. The people at Jay Bedford were great, exceptional was our sales rep, Jesse Lee, who bent over backwards to give us outstanding customer service and an equally good deal on the CRV. We had a bit of a long wait, and were there almost 2 1/2 hours before finally able to drive out the door, which was a little off-putting. However we did receive free all weather floor mats as a consolation gift for the long wait. About a week later I had some questions about the vehicle, which, as Jesse was not available that day, were answered by the fantastic Jeff Wells, who patiently explained the workings of the vehicle, especially the audio and phone system to me. All in all, a very positive and satisfying experience with Jay Honda Bedford. I highly recommend this fantastic establishment to all looking to purchase a Honda. P.S. I am a confirmed Honda gal now, no looking back. The CRV is a terrific vehicle, beats Toyota a hundred times over. More
Just one word to discribe - OUTSTANDING!!! I am new in USA who had insufficient inputs (credit history, short term stay etc) to lease or finance a new vehicle. Tony Spitalieri one of the friend I am new in USA who had insufficient inputs (credit history, short term stay etc) to lease or finance a new vehicle. Tony Spitalieri one of the friendliest and awesome people that i have meet till date; took extra efforts and made it happen. No force in sales, good suggestions, fast response, quick actions are few of the qualities i have noticed with him. Jay Honda too had a warm welcome and good care of customer requirements. They actively matched the quality and delivery time as per my requirements. Definitely would suggest car buyers approach Jay Honda and Tony!!! More
Great People At Jay Honda I felt very comfortable with the people there, but especially liked Mike treating me like a person and not trying to sell me into something of less qu I felt very comfortable with the people there, but especially liked Mike treating me like a person and not trying to sell me into something of less quality than I wanted. I think your group of people have great integrity and treat people very well. I know the goal is to sell vehicles, but there was no pressure to purchase right now.. I had another dealer tell me, I had better hurry because they would not have the vehicle I wanted for very long... . REALLY? I have already highly recommended you to a few of my friends. I would come see you again... But not anytime soon, I love my CR-V.. Thank You and I will return when I am ready to purchase again.. Your entire staff are great people.. Carol Baxter More
Superb everything We are so happy with our crv.never owned honda before but love jay honda.i would recommend Jessie lee to everyone.he made us feel like we were in Jama We are so happy with our crv.never owned honda before but love jay honda.i would recommend Jessie lee to everyone.he made us feel like we were in Jamaica,pampered and special.i have never been so impressed with a dealership More
Excellent Bob was very friendly and didn't push us into anything we didn't want and worked with us to get us the right price! Was not pushy and I know I'll be b Bob was very friendly and didn't push us into anything we didn't want and worked with us to get us the right price! Was not pushy and I know I'll be back to see him soon. More
Tony Spitalieri Tony is a very friendly low pressure guy. He is willing to go the extra mile for the customer. Very customer focused. Thanks for you help with buyi Tony is a very friendly low pressure guy. He is willing to go the extra mile for the customer. Very customer focused. Thanks for you help with buying a CRV! More