
Jay Honda
Bedford, OH

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Kept me informed The dealership did a great job keeping me informed about every step of getting a new car. This was the first car I have ever bought, although I have b The dealership did a great job keeping me informed about every step of getting a new car. This was the first car I have ever bought, although I have been to a dealership with my parents many times to buy other cars so I knew how it worked. The people at Honda were friendly and helped me through every question I had. More
Very easy, good experience. First time purchase/lease of a new car. Was recommended to Jay Honda and Jesse Lee by a family friend. He was friendly and was able to match a a deal First time purchase/lease of a new car. Was recommended to Jay Honda and Jesse Lee by a family friend. He was friendly and was able to match a a deal advertised at another dealership that I had brought in with me without hassle. Very good experience! Would recommend. More
Who knew leasing a car could be so easy! Omar Jeffries was wonderful! So friendly, efficient and fun to work with. I was dreading going in with my Honda trade in and wanting to lease a new ca Omar Jeffries was wonderful! So friendly, efficient and fun to work with. I was dreading going in with my Honda trade in and wanting to lease a new car. Omar, Javier and Melissa in the Service Dept. are all genuinely nice people! Omar was so well prepared when I came in to pick up my new car, and so efficient! He explained everything and I was never sitting around waiting for someone to take care of me. I will definately recommend him and in 3 years hope to be back for another new CRV! Thank you Jay Honda for making this experience so easy, comfortable and pleasant! More
Easy and great experience! We went to Jay Honda to buy a Honda Odyssey. Working with Michael Santone was easy, friendly and QUICK! We have small children so we are busy and Mi We went to Jay Honda to buy a Honda Odyssey. Working with Michael Santone was easy, friendly and QUICK! We have small children so we are busy and Michael got us in and out with a great price. Very personable and knowledgable. Would definitely buy another car from him! Great customer service. More
friendly dealership! Bo, Bob, and Patsy were excellent to work with, very friendly, very knowledgable, and helped me into the vehicle I wanted! I was extremely impressed w Bo, Bob, and Patsy were excellent to work with, very friendly, very knowledgable, and helped me into the vehicle I wanted! I was extremely impressed with their customer service! They stayed almost 4 hours after closing to finalize the purchase, on a Saturday night! More
Great Experience! I went to Jay Honda to look for a new CRV. I saw Rob Logan as I was referred to him by a number of my family members who have bought from him in the I went to Jay Honda to look for a new CRV. I saw Rob Logan as I was referred to him by a number of my family members who have bought from him in the past. Rob was a pleasure to work with. He took the time to show me the different options and pricing between the models I was looking at. Once I settled on my new CRV, he went over all the new features and upgrades Honda has made to that vehicle since I purchased my last one (2005 CRV). He even helped pair my phone to the car for me. I would definitely recommend Jay Honda and Rob Logan to anyone looking for a new Honda. More
Absolutely woonderful! Well this was my first personal time being involved in the purchase/lease of a vehicle and I truly couldn't have asked for better. My parents have be Well this was my first personal time being involved in the purchase/lease of a vehicle and I truly couldn't have asked for better. My parents have been to Jay Honda for two or three other vehicles and they continue to go back because of the genuine nature of the people involved there. Both Tony Spitalieri and Rob Logan are great guys and they don't pressure you, they aren't overbearing, or anything of that nature; certain traits that are the stigma of salespeople. This was what I liked most about the experience and the fact they seemed to genuinely care. Tony got us together last week and Saturday I left Jay with a 2014 Honda Accord. I'm so very grateful for his help and certainly hope we can do business again later on down the road. Definitely definitely will recommend bothe he and Rob to others I know, without a question! More
No High Pressure Sales Tactics Omar is customer service oriented, very knowledgable of Honda vehicles, and makes your auto shopping experience pleasant. At Jay Honda you are treated Omar is customer service oriented, very knowledgable of Honda vehicles, and makes your auto shopping experience pleasant. At Jay Honda you are treated as a valued customer. More
An enjoyable car buying experience!! A great car buying experience! Michael Santone was a pleasure to work with, explaining everything and there was no pressure which I really appreciated A great car buying experience! Michael Santone was a pleasure to work with, explaining everything and there was no pressure which I really appreciated. I will definitely recommend Michael to anyone I know looking to buy a Honda. Patsy Santone was also very nice explaining the financing. All of the employees at Jay Honda seemed to be very professional and courteous! More
Fantastic Experience! Jay Honda was a great dealership to buy a vehicle from. Rob Logan was thorough, honest, and extremely personable to work with throughout the experien Jay Honda was a great dealership to buy a vehicle from. Rob Logan was thorough, honest, and extremely personable to work with throughout the experience. He took a lot of time to explain all of our new features and answer any questions we might have. We were treated great from the moment we arrived to the time we drove our vehicle off the lot. We would highly recommend this dealer and this salesperson to anyone interested in buying a Honda! More