
Jay Honda
Bedford, OH

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Great experience overall! We will go back for sure. We had a great experience with Jay Honda, Rob Logan and Tony Spitalieri were great. They helped us to get a solid and fair deal after putting up with We had a great experience with Jay Honda, Rob Logan and Tony Spitalieri were great. They helped us to get a solid and fair deal after putting up with a bit of haggling on my part. They were patient and very helpful about our concerns, and with our questions. I will continue to recommend them and keep in contact when shopping for autos in the future. This is the second car I purchased with Rob and each experience was very pleasant. At this point, I think we will stick with Jay Honda throughout the future as our family grows and needs change. Thanks! More
Excellence in Sales Personnel Just a month ago, both my wife and I leased a Honda Odyssey from Tony and Rob. Both Tony and Rob were excellent in their courtesy, professionalism and Just a month ago, both my wife and I leased a Honda Odyssey from Tony and Rob. Both Tony and Rob were excellent in their courtesy, professionalism and their knowledge of the Honda makes and models. They were very informative and answered all of our questions in regards to leasing a vehicle which I had never done before. By the overall experience we had with leasing the Honda Odyssey I just recently returned to them and purchased a Honda Civic. Tony went out of the way in an attempt to get the price I suggested to buy the car and Rob was awesome in explaining the specifics in ALL the options that came with it. By all means, car buying is not a hassle when dealing with these two gentlemen. After going to a half dozen other dealerships and speaking with their sales personnel, I would recommend very highly these two salesmen and the Jay Honda dealership to anyone looking to purchase or lease a new vehicle. More
Why we are happy with Jay Honda. This is the 4th Honda Odyssey we have leased from Jay Honda. We are pleased with their friendliness, customer service and value for our money. Our s This is the 4th Honda Odyssey we have leased from Jay Honda. We are pleased with their friendliness, customer service and value for our money. Our salesman, Jesse Lee, works hard to make certain we are getting what we want from the dealership. When we need service, the service hours of operation are very adequate. More
Awesome service I am very pleased with my service and I recommend them to everyone that tells me there thinking about getting a new car ! I also tell them to ask for I am very pleased with my service and I recommend them to everyone that tells me there thinking about getting a new car ! I also tell them to ask for Tony Grauer. More
mike santone Mike Santone made our first leasing experience very nice. He took the time to explain how leasing works, and he also explained the associated costs w Mike Santone made our first leasing experience very nice. He took the time to explain how leasing works, and he also explained the associated costs with leasing. He made it very to understand. Mike also took us through the finance process and when we were done with that he was waiting to show us our new car and how everything worked. Very knowledgeable about Honda's and it was a pleasure working with Mike. Sincerely, Greg More
2014 Honda CRV EX-L Purchase Great dealership. Michael was great to work with. We would do business with him again. Price was not the lowest I could find but it was close. My wife Great dealership. Michael was great to work with. We would do business with him again. Price was not the lowest I could find but it was close. My wife needed a service location that was convenient to her workplace and Jay Honda was it. This was not our first Honda purchase but it was our first purchase from Jay Honda. No high pressure tactics here. Things are done at a pace that suits the customer so I appreciate that. I can only hope that the service experience will be as good. More
Jay Honda review This was my first experience leasing a car on my own and working with Tony Spitalieri was a pleasure. He was friendly and willing to explain any quest This was my first experience leasing a car on my own and working with Tony Spitalieri was a pleasure. He was friendly and willing to explain any questions I had. I never felt like he was being pushy or like he was being inconvenienced by me wanting to get a decent deal (which has happened before.) Tony was also accommodating with his schedule so I could get the car when I needed it. I will definitely recommend him and Jay Honda to my friends. More
Great as always Typically, spending my time off of work leasing a new car is not how I prefer to spend my time. If you are like me and dont really enjoy spending lon Typically, spending my time off of work leasing a new car is not how I prefer to spend my time. If you are like me and dont really enjoy spending long days at the dealership arguing over lease terms, Jay Honda and Jesse Lee are the people to see. He worked with me to meet my demands and I was into my new leased vehicle the next day. This is the second time I have worked with Jesse and both were pleasent experiences. I recommend Jesse and Jay Honda if you are looking to lease a new vehicle. More
AWESOME experience As I walked in the dealership I was greeted by 2 salesmen. Omar introduced himself and asked me my name. He had a very inviting personality and an inf As I walked in the dealership I was greeted by 2 salesmen. Omar introduced himself and asked me my name. He had a very inviting personality and an infectious smile. He asked what brought me in and I explained I was interested in information about the Honda Coupe. I also explained that I had had a bad experience at a competitor and he assured me that he was there to provide me with the information that I needed and help assist me with any questions or concerns I had. There was NO pressure about my credit background or pressure to buy. We looked at a couple models and he explained the difference between an Accord and a Civic.I saw a Civic that I liked and he explained all the features and different packages and accessories. I also had questions about the difference between purchasing and leasing. He explained it in terms that I could understand and never pressured me about my credit history or how soon I would be purchasing. After a test drive I decided on the Coupe and leasing. We filled out the necessary paperwork. When he realized that the wait would be a little longer than usual he suggested that I go have dinner and come back in about an hour and a half. When I arrived back I had about a 10 minute wait before I was able to see Patsy the finance person who was also very friendly. Patsy had me in and out within a matter of about 15 min. Omar handed me the keys and spent an additional 15 minutes explaining some of the cars features. I felt very emotional and overwhelmed! I had no idea I would be leaving with a new car that day, but Omar was very confident that I would . He made me feel like a close friend or family member, like I had known him for years when in fact it was only a few hours. My experience was outstanding from the time I walked in till the time I left! I am a LIFETIME customer and will HIGHLY recommend Jay Honda and Omar to any one looking to purchase or lease a new car. Thank you Omar .... You are the BEST!!! Sincerely, Shari L. Lee More
Best Service Around I visited Jay Honda on the recommendation of my parents who had a great experience with Bob and Tony. I see now exactly what they were raving about. I visited Jay Honda on the recommendation of my parents who had a great experience with Bob and Tony. I see now exactly what they were raving about. Tony bent over backwards to make sure I got exactly what I wanted for the price I wanted. Bob was very thorough about explaining the technology and new features of the CRV. They both made me feel like I was working with family friends instead of your standard sales guys. More