
Jay Honda
Bedford, OH

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Nice Car After 10 Year Wait It was time to replace my 04 Pontiac Grand Prix and since my cousin Richard O'Keefe is in sales for Jay Honda my only choices to make were buy or leas It was time to replace my 04 Pontiac Grand Prix and since my cousin Richard O'Keefe is in sales for Jay Honda my only choices to make were buy or lease and which Honda. I was very pleased with my choice of the Civic LX in Modern Steel. Amazing how many features our included in this base model car. Now I can feel safe driving to and from downtown Cleveland in my new ride. Looks like a great dealership with numerous friendly people. Hope the balance of my 36 month lease goes as well as my first day purchase. Making customers feel welcome and important is what will separate one dealer from another. Of course word of mouth sales can also push a dealership to the next level! Thanks for making my day today! Donnie "Rapp" Rapposelli More
Great dealer I've driven Hondas for 15+ years and always go back to Jay Honda and Jesse Lee...just bought another one a few months ago. Never any problems with the I've driven Hondas for 15+ years and always go back to Jay Honda and Jesse Lee...just bought another one a few months ago. Never any problems with the car or the dealer service. Highly recommend to all potential buyers - Jay Honda. More
Working with Jesse We have worked with Jesse before and have found him to be knowledgeable, friendly, and very professional. We have known him for over ten years and hav We have worked with Jesse before and have found him to be knowledgeable, friendly, and very professional. We have known him for over ten years and have the utmost respect for his ability to represent your dealership in the best possible way. We have recommended him and will continue to do so. You are very fortunate to have him on your staff. David and Priscilla Moore. Incidentally, your DealerRater Account service is the worst mess I have ever seen. More
Very Good Service Jay Honda provided me with an excellent car buying experience via great customer service, exceptional workforce knowledge and a lot full of brand new Jay Honda provided me with an excellent car buying experience via great customer service, exceptional workforce knowledge and a lot full of brand new Honda's. Overall I would recommend this dealership to anyone looking to purchase a new vehicle. More
good experience This was our first experience at Jay Honda, and we found it to be stress-free and enjoyable. Michael was a big help in explaining everything. He kne This was our first experience at Jay Honda, and we found it to be stress-free and enjoyable. Michael was a big help in explaining everything. He knew exactly what we were looking for and was very honest and up front about it. I would recommend him to friends and family looking for a Honda. Thanks Mike, we appreciate all you did. More
Mom needed a new car I went to Jay Honda in search of a new car for my elderly mother. Tony was extremely helpful when is came to picking out the perfect car to accommoda I went to Jay Honda in search of a new car for my elderly mother. Tony was extremely helpful when is came to picking out the perfect car to accommodate my mom's special needs and very patient when it came to my indecisiveness on which color to choose. Best of all.... I got a better deal than I thought I would and I didn't have to spend my whole day there. Talk about efficient! Xavier had the paperwork ready to go and made the financing extremely painless. Everybody at the dealership was friendly and courteous. I would absolutely recommend them to anyone I hear thinking about getting a new car! More
1st Time Car Buyer - Excellent Experience I had a great overall experience at Jay Honda of Bedford. I am a first time car buyer and a recent college graduate so I have minimal experience deali I had a great overall experience at Jay Honda of Bedford. I am a first time car buyer and a recent college graduate so I have minimal experience dealing with car salesman and the auto industry. The staff at Jay was superb, explaining thoroughly and in layman's terms everything I needed to know about my purchase as well as features of the car. I worked with Tony Spitalieri when deciding on my purchase and he did a great job guiding me through the buying process. The staff was very personable and I would recommend this dealership and its staff to family and friends. I'm very happy with my decision! More
Excellent service that gained my trust From the moment I walked into the dealership, Tony Spitalieri took care of me. Right away I knew that the choice I had made was a good one and confide From the moment I walked into the dealership, Tony Spitalieri took care of me. Right away I knew that the choice I had made was a good one and confident that I had made a wise choice. Thanks for your help Tony! More
Outstanding Customer Service provided by Jason Simmons Our experience at Jay Honda was courteous, professional, and well-worth the investment of time and capital. We are exceptionally satisfied with not o Our experience at Jay Honda was courteous, professional, and well-worth the investment of time and capital. We are exceptionally satisfied with not only our vehicle, but with the services and staff of Jay Honda. Jason Simmons was incredibly knowledgeable about Honda's full line of available products, and comes with the highest possible recommendation for his ability to demonstrate the features and potential of each of Honda's vehicles. From the sales floor to the test drive to the paperwork and final sale, Jason put a personal touch on every aspect of our purchasing experience. We are incredibly satisfied with the product, the service, and the dealership. More
Tony Spitalieri is the BEST! The atmosphere at Jay Honda was very professional! The same day I requested a quote on automobiles.honda.com, I also received a phone call from Tony The atmosphere at Jay Honda was very professional! The same day I requested a quote on automobiles.honda.com, I also received a phone call from Tony Spitalieri. As soon as I walked through the doors I was greeted with a welcoming smile. With little to no credit Tony gave me a chance to finance my first new car! In addition to that it was at a LOW INTEREST RATE! I highly recommend Jay Honda! Ask for Tony! More