Back

Jay Honda - Service Center

Bedford, OH

4.6
74 Reviews

74 Reviews of Jay Honda - Service Center

Sort by
July 23, 2025

I always have a great experience at the dealership. Ira and Ty are always professional and they both take time to answer any questions that I may have. More

by amylynne89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Hunt Great customer service
July 23, 2025

Great customer service. Very friendly staff willing to teach you about your car. Also the wiating area is very nice More

by bigboyvince02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Z
July 22, 2025

Easy to deal with. Explains things clearly. Does not try to upsell. Very clean. Nice people. More

by MDMALONEY0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Great job by Mark and mechanic. Service was timely, efficient and the staff was courteous. More

by IRVINE_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
July 22, 2025

It's a great experience when I just walk in as all representatives are helpful. It's an even better experience when you are loyal to one representative that way you can schedule in advance with them a More

by faithbrown7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone Rainey
July 20, 2025

It was and always going to do service with the car dealer and it great to have Mark as the number one special person More

by CHUCKCALLENDER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
July 19, 2025

Service technician Elmer was well trained, experienced and knowledgeable. Marc was also top notch. Ty Hunt provided great customer service assisting my daughter with picking up my car even after you we More

by BOCEFUSCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Kastelic III
July 19, 2025

My service advisor was great & very professional. The reason why I didn’t give five stars was because I was told my battery was good (green) but the next morning, the car didn’t start because of the More

by WILLIAMHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone Rainey
July 19, 2025

Everything was very smooth they were very quick in and out no complaints from me More

by mariburrell2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Sevice was performed in a timely manner, and the agent clearly explained the costs and any options. More

by dickpursell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...