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Jay Honda - Service Center

Bedford, OH

4.6
74 Reviews

74 Reviews of Jay Honda - Service Center

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July 18, 2025

The team at j honda are always Professional and pleasant. Always accommodating and helpful to customers More

by chefsteward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Ty Hunt was wonderful. He made the whole experience painless and enjoyable. Truly great service More

by cmcgrath715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hunter
July 17, 2025

I was told of future services that I will need. Service was completed as asked. Advisor was friendly, courteous, and informative More

by MSYWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
July 16, 2025

Service mgr. explained everything. Audio pic was good from tech! Very pleased with with time it took. Took in 8:30 and picked up at noon! More

by LBLAT2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, Service Mgr. and auto tech. worker
July 16, 2025

Customer service from entire staff is excellent Kept abreast of the status of your vehicle More

by SHARON.BOOKER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Stone in the service department was a pleasure to work with. Took the time to understand my concerns and addressed them. More

by DANIEL_DOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stone -Service
July 13, 2025

Ty is a great representative for Jay Honda. He kept us update on the progress of my daughters 2014 Honda civic and repairs needed. More

by edward_wainwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
July 12, 2025

Always friendly,always professional. Great service, all work finished in a reasonable time. Only place I trust with my car. More

by DFARRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
July 10, 2025

Extremely disappointed that the service department allowed me to leave the shop with a VERY audible problem with the back brake installation! They reported taking car for test drive prior to releasing More

by marybarbwolfe
Workmanship
Recommend Dealer
No
Employees Worked With
Kevin Walter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mark
July 10, 2025

Disrespectful customer service for both myself and other guests that were at the dealership at the time. More

by madison.simons23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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