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Jay Honda - Service Center

Bedford, OH

4.5
104 Reviews

104 Reviews of Jay Honda - Service Center

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August 08, 2025

Loved the attention to detail and kind consistency with communication - we were disappointed in the time the maintenance took, which is life on life's terms! Next time we will drop off instead of waiting a More

by AMYKALASUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

They are always on there job and no problems. Easy to make a appointment with no issues good service More

by NAVEAH72716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

They do a great job keeping my car running good. Ty was very friendly and helpful. More

by STAKACS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
August 07, 2025

As always, great and friendly service especially Sandy. The waiting area was clean and spacious. More

by mhitt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy & service dept mgr -forgot his name
August 06, 2025

My customer service rep Stone Rainy was a big help and was able to communicate the issue to repair tech More

by CBOND216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stone Rainy
Aug 07, 2025 -

Jay Honda responded

Thank you for the review. We appreciate your business and continued support.

August 03, 2025

Professional and friendly. Very communicative and timely. More words here and I'm almost done More

by jeff.harbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra is great
August 03, 2025

Very accommodating and they truly care about the service provided to the customer. No issues More

by hibbittr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone
August 03, 2025

Loved my service experience! It was easy and I felt very informed the entire time I was there. More

by Dahlia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
August 03, 2025

Sandy is the absolute best! I've worked with her for a few years in my service advisor and she's just incredible I highly recommend her! Thank you for all you do Sandy! -Dev- More

by devneyeileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Taylor
August 03, 2025

Always been a pleasure to deal with. Sandra was very helpful and the inclusion of the video inspection so the customer can decide what they want done is awesome. More

by IXION1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra