Jay Honda - Service Center

lease I had a really good experience at JAY HONDA, Rob Logan was helping me a lot,he explain everything about the new car i got,he is a wonderful sales and I had a really good experience at JAY HONDA, Rob Logan was helping me a lot,he explain everything about the new car i got,he is a wonderful sales and leasing consultant,i really appreciate the help i got from him,i will recommend this dealer to all my friends. Thank you Carmen Enasel More

New car !! I took my 2003 Civic with 113M miles, in for a scheduled oil change. Came home leasing a new Civic. Everyone was great to work with. I took my 2003 Civic with 113M miles, in for a scheduled oil change. Came home leasing a new Civic. Everyone was great to work with. More

Came in for a regular oil change and the wonderful service woman Melissa Bonfanti let me know that I should probly look into having my breaks serviced and some other regular maintenance that my last s service woman Melissa Bonfanti let me know that I should probly look into having my breaks serviced and some other regular maintenance that my last shop never suggested to me. I was more than happy to have them do these things as I was shocked that I was never notified before by my local shop that I USED to go to. Won't make that mistake again, I will be coming to Jay Honda for all my future needs. As for Melissa she was very helpful and extremely nice and went over the details of my bill and what things meant, also kept checking on me to make sure I was comfortable as I waited. Best service I have received from a service department in the last 15 years!! More

Rob Logan has been very professional and helpful over the past 5 years and that's why we continue to lease our autos with him. We are very satisfied with his service and professionalism. Thanks Rob! past 5 years and that's why we continue to lease our autos with him. We are very satisfied with his service and professionalism. Thanks Rob! More

Rob Logan has been extraordinary in his willingness to meet my every need when it comes to purchasing a car or assisting when needing repairs. On a recent tire and rim issue, Rob immediately helped me wi meet my every need when it comes to purchasing a car or assisting when needing repairs. On a recent tire and rim issue, Rob immediately helped me with finding an affordable price and timely repair through the Jay Honda Service Department. Thanks again Rob for taking care of me! More

Great service, and very friendly. Catered to the customer. Knowledgeable about the options offered to me involving used cars. Helped me make the best car purchase that was suited for me. customer. Knowledgeable about the options offered to me involving used cars. Helped me make the best car purchase that was suited for me. More

Called 440 232 5005 and asked for replacement parts. Got Dave on the line and told him that you guys sent me the wrong part. I asked to reship the correct part to me? And include a return slip for the wron Dave on the line and told him that you guys sent me the wrong part. I asked to reship the correct part to me? And include a return slip for the wrong one? Dave said cant you drive out here and get it? I said this is your mistake and you need to correct it. He proceeded to tell me that he'll check Monday if they can have the part shipped. So now I have to wait all weekend to find out if you can even ship me the correct part. Very disappointed at how my phone call was handled. Then when he hung up he slammed the phone in my ear. As if it were my fault you guys made a mistake? Come on! I usually never fill these survey things but thought I'd let you know of my experience so you could correct it. Thank you! Matt Jamison 330 221 5337 More

Marc was extremely helpful. The work to my van was done in a timely manner and the quality was excellent. I would highly recommend Jay Honda to all of my friends and family. Everyone there is very profes in a timely manner and the quality was excellent. I would highly recommend Jay Honda to all of my friends and family. Everyone there is very professional and very outgoing. I had a wonderful experience. More

I brought my 16 year old son to Jay Honda this afternoon to have some wiper blades and a break light bulb replaced. We did not have an appointment but Pam Mayo went out of her way to accommodate us. She eve to have some wiper blades and a break light bulb replaced. We did not have an appointment but Pam Mayo went out of her way to accommodate us. She even taught my son how to replace the wiper blades. Excellent customer service and I will recommend your dealership. Thanks, Kevin Flynn More