Jay Honda - Service Center

Air Bag replacement Jay Honda replaced both front airbags per the recall. They called to tell me my driver's side window does not work although it worked perfectly when I Jay Honda replaced both front airbags per the recall. They called to tell me my driver's side window does not work although it worked perfectly when I brought it in. When I arrived and tried to use the window it dropped into the door panel. It was a rainy day so they sent me to the service department. He put a very tacky plastic cover on the window opening. When I got home I removed the plastic very slowly but it took the paint off of my frame. For someone that sells cars wouldn't you know that the plastic damages the finish on a car. I have been very careful with my car and tried to take care of it. I can't believe the dealer actually ruined it. I will not use Jay Honda EVER. Very disappointed. The only reason I am giving this experience two stars is because the person who took care of me initially was very nice and she was knowledgeable. More

Service center is out to make a buck!! I brought my 2012 Crosstour from the Nissan dealer across the street from Jay Honda. There was an issue so the car was taken to Honda to get checked o I brought my 2012 Crosstour from the Nissan dealer across the street from Jay Honda. There was an issue so the car was taken to Honda to get checked out. At that time they told us what was wrong and that they had to wait for the part but the car was safe to drive. The cost was covered by the warranty. The part came in much faster then they said and time elapsed was about 2 weeks. took the car in to have the repair and an oil change. ( oil life was at 60% ) They stated they checked the car and then proceeded to say I need to change the transmission fluid, drive train fluid and needed new tires all around. My questions was did all this go bad in two weeks? They had no answer. I had them do the work I originally came there for the axel replacement and the oil change. One week later the oil life reads 40% . Either they did not change the oil and the filter or the sensor is broken and they did not check for that instead chosing to try and run my bill up with other "necessary" services. Either way it seems I can't trust what they say and now I need to find another Honda dealer to service my car. More

outstanding. Every time I go there for service they are so nice on point get you in and out they take time to talk to you about your car if something is needed Gai Every time I go there for service they are so nice on point get you in and out they take time to talk to you about your car if something is needed Gail and Mike are one of a kind keep up the good work. More

Salesman Bohdan Yahla Bohdan did a great job of helping me select my new vehicle, he was polite, positive and a great salesman, this is my second vehicle with Jay Honda and Bohdan did a great job of helping me select my new vehicle, he was polite, positive and a great salesman, this is my second vehicle with Jay Honda and they are great. More

Bad service after they sell you the car!! I writing this email to rebuke my previous rating for Rob Logan. I had previously thought he is a good dealer when I brought my car in 2014 summer. Th I writing this email to rebuke my previous rating for Rob Logan. I had previously thought he is a good dealer when I brought my car in 2014 summer. That time, he made many beneficial promises about giving me discount or deals for my future first car service. Today, I came to Jay Honda for a car service, he said he doesn't remember me or about any discussion we had. He said he would have give me some sort of proof if he did promise me. I was quite disappointed. I mean he should have at least try to look up my file to see if he recalls providing service to me. Being sincere before I buy the car and give me attitudes afterward I bought the car is something that is unacceptable as a dealer. So, if the something happen to anyone in the future, make sure you get some proof from this guy! More

lease I had a really good experience at JAY HONDA, Rob Logan was helping me a lot,he explain everything about the new car i got,he is a wonderful sales and I had a really good experience at JAY HONDA, Rob Logan was helping me a lot,he explain everything about the new car i got,he is a wonderful sales and leasing consultant,i really appreciate the help i got from him,i will recommend this dealer to all my friends. Thank you Carmen Enasel More

New car !! I took my 2003 Civic with 113M miles, in for a scheduled oil change. Came home leasing a new Civic. Everyone was great to work with. I took my 2003 Civic with 113M miles, in for a scheduled oil change. Came home leasing a new Civic. Everyone was great to work with. More

Came in for a regular oil change and the wonderful service woman Melissa Bonfanti let me know that I should probly look into having my breaks serviced and some other regular maintenance that my last s service woman Melissa Bonfanti let me know that I should probly look into having my breaks serviced and some other regular maintenance that my last shop never suggested to me. I was more than happy to have them do these things as I was shocked that I was never notified before by my local shop that I USED to go to. Won't make that mistake again, I will be coming to Jay Honda for all my future needs. As for Melissa she was very helpful and extremely nice and went over the details of my bill and what things meant, also kept checking on me to make sure I was comfortable as I waited. Best service I have received from a service department in the last 15 years!! More

Rob Logan has been very professional and helpful over the past 5 years and that's why we continue to lease our autos with him. We are very satisfied with his service and professionalism. Thanks Rob! past 5 years and that's why we continue to lease our autos with him. We are very satisfied with his service and professionalism. Thanks Rob! More

Rob Logan has been extraordinary in his willingness to meet my every need when it comes to purchasing a car or assisting when needing repairs. On a recent tire and rim issue, Rob immediately helped me wi meet my every need when it comes to purchasing a car or assisting when needing repairs. On a recent tire and rim issue, Rob immediately helped me with finding an affordable price and timely repair through the Jay Honda Service Department. Thanks again Rob for taking care of me! More