Jay Wolfe Acura

The rep exceeded my customer experience The rep was professional and knowledgeable., He explained the service that needs to be done and the cost associated with the work. Jordon did a wonder The rep was professional and knowledgeable., He explained the service that needs to be done and the cost associated with the work. Jordon did a wonderful job! More

I was purchasing a new MDX I had been working with Jay Wolfe staff over a period of 6 weeks to identify what my needs and wants were for my next vehicle. I dove multiple models I had been working with Jay Wolfe staff over a period of 6 weeks to identify what my needs and wants were for my next vehicle. I dove multiple models and different levels of tech to determine what I needed and wanted. I had identified the vehicle I wanted and then began talking sales price and trade-in value. On one Friday night, I was thinking about the numbers and e-mailed Jimmy Carpenter (New Car Sales Mgr.) a question about where we were at. My e-mail was at 11:01 pm .... I fully expected Jimmy to get back to me Saturday Morning ..... He returned my e-mail at 11:45 pm Friday Night. with a detail understanding of the numbers. At that point It indicated to me that he was fully engaged in his job and Jay Wolfe. How could I go anywhere else after that! More

Great experience! From the minute I drove into the bay, I felt welcomed. Dillon was very cordial and helpful. Work was done in lesser time than promised. I am Acura From the minute I drove into the bay, I felt welcomed. Dillon was very cordial and helpful. Work was done in lesser time than promised. I am Acura brand loyal and have been having service done at Hendricks Acura. This was my first time for service at Jay Wolfe. All went well. Keep up the good work! More

awesome The service center is always very professional, honest and courteous. I appreciate the time they spend and thorough care they take in servicing my car The service center is always very professional, honest and courteous. I appreciate the time they spend and thorough care they take in servicing my car. More

Routine maintenance Everything was smooth and completed on time as promised. Price was more than expected but it was a major routine maintenance that needed to be done Everything was smooth and completed on time as promised. Price was more than expected but it was a major routine maintenance that needed to be done More

Excellence The whole staff here is so professional. They can help deliver a fantastic car buying experience. They stay busy and you know that is a good sign! It The whole staff here is so professional. They can help deliver a fantastic car buying experience. They stay busy and you know that is a good sign! It was a hassle free experience. It was also a very informative experience for a first time buyer like myself! I would recommend Jay Wolfe to anyone and everyone! Go Acura!!! More

Jon Stout is a LEGEND If you would like to have the perfect car shopping experience, and appreciate hard work and great service, then Jon Stout and Jay Wolfe Acura are what If you would like to have the perfect car shopping experience, and appreciate hard work and great service, then Jon Stout and Jay Wolfe Acura are what you are looking for! Jon is exceptionally polite and knowledgeable, and went WAY above and beyond what we expected. Jon did his best to make us comfortable at every turn, from determining our selections, to negotiating, to giving us a full walkthrough of our vehicle. Thank you Jon!!! More

Love my CAR and Jay Wolfe Thank you for the Great car (Chuck in Certified Pre Owned Department) and the constant great attention to detail and service. I couldn't be happier w Thank you for the Great car (Chuck in Certified Pre Owned Department) and the constant great attention to detail and service. I couldn't be happier with both the car and dealing with such a terrific Company. SERVICE department is exceptional, my Car told me it needed servicing the same day the Service Department text me and called me. I can't ask for anything more. . .they got me right in the next day for the oil change, tire rotation and they washed my car while I had a Coffee and Snack. . .its a Spa for your Car in the Service Department. More

Informative and efficient My rep took time to explain service options and time frames other than the required oil change and let me decide what to do at this time. Service and My rep took time to explain service options and time frames other than the required oil change and let me decide what to do at this time. Service and car was were timely and efficient. More

Always fast and exceedingly friendly service I purchased my 2014 TL Certified Pre-Owned from Jay Wolfe a few years ago and have been extremely pleased. The car itself is flawless and "just runs" I purchased my 2014 TL Certified Pre-Owned from Jay Wolfe a few years ago and have been extremely pleased. The car itself is flawless and "just runs" as intended with tons of power and great handling. Coming from an Audi of similar model year, I've been very pleased with Acura as an automobile, and with Jay Wolfe as a service center. The service advisors are always very prompt to address you when dropping off the vehicle, extremely friendly and conversational, and take the time to listen to your requests and/or questions. Amenities, should you choose to wait on site for the work to be done, are well beyond what some of the Euro car dealers offer (i,e. you can't get somebody to make you a *free* custom panini or smoothie at Audi . . . ). Though, Jay Wolfe is so fast with the service, you may just have to gobble down that cookie a bit more quickly. Jay Wolfe never pushes a service on you, but everyone knows if you take care of a Honda/Acura, it will never let you down. I always leave smiling, partially because they always wash and vacuum the vehicle, but mostly because I know once I drive away, everything I went in for was fixed, or serviced, and I can continue on with my life. More