We took both of our cars in for complete detailing. They looked brand new when we picked them up. We had a loaner car which made our lack of a car much easier. We will I
Use the detailing service again.
We were treated with complete courtesy and respect by our salesperson. He was upfront and honest in all transactions. Respected our decision for need to think about our purchase. It was a large commitment and our decision to think about it was respected.
"Good, always pleasant, but not very informative."
Jack was great. However, and this a trend at Jay Wolfe overall, they recommend a service, but do not provide reasoning why, besides "the maintenance minder said so". I will always recommend service at Jay Wolfe overall, but when you are spending $300+, an explanation would be good. Also, an engine air filter should not cost $60 to replace... it's $27 at the auto parts store (same part) and takes less than 3 minutes to replace.
While waiting for our oil to be changed we enjoyed a complimentary breakfast in their dining/waiting area. David was very efficient explaining everything that had been done and future items we needed to consider. He then walked us to our vehicle and answered a few questions we had about how things worked. The vehicle had been washed and vacuumed, and looked very nice. Next time I would ask that whoever was in the vehicle wash their hands as there were black fingerprints all over the inside door handles, other then that, we were extremely satisfied.
Jai Wolf has a new machine installed that checks your alignment as you drive-in. 2000 miles ago, I had all four tires realigned. As I entered for my oil change and tire rotation, the sensor stated that my wheels were once again out of alignment. My service coordinator checked and realigned the one tire again at no charge to me. Always happy with my Acura service at Jai Wolfe.