Jack was extremely professional and accommodating during my visit to the dealership for my 1st oil change and tire rotation on my 2018 Acura TLX. He explained what services were being performed and went out of his way to ensure I understood and quickly and efficiently answered the few questions I had.
He went out of his way to ensure I had the best experience possible. I would definitely refer my friends.
Beautiful dealership. Outstanding warranty and extended policies. Outstanding customer sales and finance. Really went that extra mile to gain our business. Would feel comfortable sending friends and family.
I brought my 2014 MDX in for its service, and they got me right in first thing in the morning, and they did an excellent job with coordinating the work. Dusty helped me out, and I really appreciated it!
"Pleasurable and confident in the care my car was receiving."
The setting and surroundings are comfortable. All of the employees are friendly and smiling and saying hello. Dusty was very informative and communicated clearly what I should expect from the visit that day.
Dillon is a great service member. Dillon is very busy. He is great at multi-tasking abs stu making every client feel welcome.
He is very good at explaining all repairs and associated charges.
He is a great communicator. He kept in touch the entire time my car was being repaired. After I picked the vehicle up and continues to hear the same noise he was very good at managing my expectations as they took my TL again to attempt to figure out why the noise could still be heard.
He engaged in conversation about a used car we were buying for our daughter (first time driver) and suggested we have that vehicle checked over before buying it. We decided that was a good idea abs were pleased with the review that Jay Wolfe Acur did of the used car.