
Jay Wolfe Acura
Kansas City, MO

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New Tires and Rotors Ordered some tires that were out of stock, only took a few days to come in. The service team got me in the same day the tires came in. Brakes had been Ordered some tires that were out of stock, only took a few days to come in. The service team got me in the same day the tires came in. Brakes had been making noise and not feeling right, replaced my rotors and front brake pads under warranty, great experience! More
TL Oil and Brake Service Scheduling appointment online is easy and allows flexibility to my schedule. Shop opened doors promptly at 7:00 am. Checked in car for service. Dep Scheduling appointment online is easy and allows flexibility to my schedule. Shop opened doors promptly at 7:00 am. Checked in car for service. Department was ready and provided accurate estimated time for maintenance. Provided summary of work and provided information on next maintenance items to prepare for. More
Great place to wait while your car is being serviced! Great atmosphere waiting for your car while it is being serviced. Love the food choices and comfortable space to hang out in. It cannot get better th Great atmosphere waiting for your car while it is being serviced. Love the food choices and comfortable space to hang out in. It cannot get better than this! More
Service Very satsfied and friendly environment. Mr Tricen was very polite and helpful to explain work which was done on my car . Lounge was clean and quiet Very satsfied and friendly environment. Mr Tricen was very polite and helpful to explain work which was done on my car . Lounge was clean and quiet More
Replace steering wheel This latest service was great. The only negative was that it was finally taken care of after three requests . Previous 2 attempts to get the problem a This latest service was great. The only negative was that it was finally taken care of after three requests . Previous 2 attempts to get the problem addressed sermed to do down rabbit holes as the service advisor would be helpful- took pictures of steering wheel and said I would be called within 3 days (last April). Never heard back. Same thing was repeated at a later date. Third time was a charm. Pictures were taken and within 3 days everything was lined up to replace. Perfect. More
Best Yet Tricen was great. More than helpful. He explained everything, and was very thorough. Coming to Jay Wolfe for service is like taking a vacation. Tha Tricen was great. More than helpful. He explained everything, and was very thorough. Coming to Jay Wolfe for service is like taking a vacation. Thanks for being a great source for cars and service. JDD More
Great Experience Dusty was very good. He was very professional and quickly got me in and out so that i could get on with the rest of my day. Dusty was very good. He was very professional and quickly got me in and out so that i could get on with the rest of my day. More
They rotated my tires for $60+ didn't tell me in advance They didn't tell me in advance and rotated my tires. They were almost brand new. Free oil change, then bait and switch??? I was surprised at Check o They didn't tell me in advance and rotated my tires. They were almost brand new. Free oil change, then bait and switch??? I was surprised at Check out More
Great experience Jordan was professional, courteous and helpful. He answered all my questions and helped me make decisions about my service without pressuring me. Than Jordan was professional, courteous and helpful. He answered all my questions and helped me make decisions about my service without pressuring me. Thanks again Jordan!! More
Very proactive and helpful Both Tricen and Jordan were very helpful and proactive. My husband had called for the appointment with Jordan but he was busy so Tricen assisted, ste Both Tricen and Jordan were very helpful and proactive. My husband had called for the appointment with Jordan but he was busy so Tricen assisted, stepping in to understand what was needed and got me on my way to work quickly. When I returned, Jordan took the time to explain all that had been done, reasons why some previous recommendations were not needed and made sure I had my tire rebate forms and support ready to go. Both very friendly and courteous! More