
Jay Wolfe Acura
Kansas City, MO

Filter Reviews by Keyword
By Type
Showing 2,308 reviews
100000 mile service We were very well taken care of--The work was completed in a timely manner and the Courtesy Car provided was so helpful. The dealership has serviced We were very well taken care of--The work was completed in a timely manner and the Courtesy Car provided was so helpful. The dealership has serviced both of my previous Acuras---and I just purchased a new one that will continue to be serviced here.... More
Wonderful Everything about this dealership says classy. I lost my husband and needed to trade in two vehicles. I was very emotional about it, but I was not ta Everything about this dealership says classy. I lost my husband and needed to trade in two vehicles. I was very emotional about it, but I was not taken advantage of. I was treated with the utmost respect and with genuine support and care. Chris Marshall worked with me and called often to inform me of my new car's progress. He also made sure to ask how I was doing each time. I have never had an experience like this before. In fact, I refused to go to dealers with my husband I hated it so bad. I would tell my husband what car I wanted and he would get it for me. I should mention that both my husband and I traveled from Omaha to Kansas City to buy our cars. I went back because my husband was impressed with their customer service. Don't stop doing what you are doing, you run circles around any other car dealer I've ever been to. More
Outstanding Jimmy Carpenter did an outstanding job getting me in two new cars along with Jon Stout. Also Robert Beaver helped with concerns I had with my new MD Jimmy Carpenter did an outstanding job getting me in two new cars along with Jon Stout. Also Robert Beaver helped with concerns I had with my new MDX hybrid. Jon spent time with both my wife and myself More
As always, Jay Wolfe service was outstanding The associate who worked with us was beyond helpful and courteous. He got us in and out with wonderful consideration for my use of a cane. The court The associate who worked with us was beyond helpful and courteous. He got us in and out with wonderful consideration for my use of a cane. The courtesy staff got us a quick breakfast and a place to sit until the car was ready. A very nice experience all the way! More
Great Experience Great experience as usual. On time and professional service. Lounge is really comfortable and high quality. Jordan took extra time to review and expla Great experience as usual. On time and professional service. Lounge is really comfortable and high quality. Jordan took extra time to review and explain the options and then reviewed the work performed. More
Very friendly Alex was great to work with and the two gentlemen who shuttled me back and forth to work were awesome. I always enjoy my time at Jay Wolfe. Alex was great to work with and the two gentlemen who shuttled me back and forth to work were awesome. I always enjoy my time at Jay Wolfe. More
Checked brakes I had my RDX in to get my brakes checked and they informed me that nothing was needed at this point. I appreciate their honesty and promptness. I had my RDX in to get my brakes checked and they informed me that nothing was needed at this point. I appreciate their honesty and promptness. More
Service Brought RDX in for service special to check alignment, battery, and vehicle check. To sample service for future needs. Had records from previous aut Brought RDX in for service special to check alignment, battery, and vehicle check. To sample service for future needs. Had records from previous auto service, but I had replaced that car. More
Nice Dealership! Good People I'm not one to do much negotiations and that's what I told them up front. They worked hard to make the trade and we love the new RDX. I'm not one to do much negotiations and that's what I told them up front. They worked hard to make the trade and we love the new RDX. More
Acura Overall it was a good experience. Had an appointment for oil change took an hour and a half. At least the lounge was nice to wait in. Overall it was a good experience. Had an appointment for oil change took an hour and a half. At least the lounge was nice to wait in. More