
Jay Wolfe Acura
Kansas City, MO

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First Rate Service I was shopping online for a replacement car and found a used Lexus in my price range. I meet Chuck Hanson on the lot and he knew all the background o I was shopping online for a replacement car and found a used Lexus in my price range. I meet Chuck Hanson on the lot and he knew all the background on the vehicle, went over the Carfax report. Went back the next day and Chuck had all the paperwork ready for me to put a hold on the car until I arranged for payment. A day later I called Chuck to arrange a pick up time. He picked me up at work and while I completed the sales documents and payment with Joshua, Chuck attached the temporary licence tag and I was on my way. Jay Wolfe had give the car a complete checkout, made sure all recalls were satisfied and had the car detailed inside and out. Love the car, appreciated the attention to details and the sincere interest Chuck took in answering my questions and Joshua's efficiency in completing the paperwork. Great Job guys and Thank You. Keith More
Very pleasant and would definitely recommended Both my sales Chris and his manager Jimmy were very friendly and professional. They are very easy to deal with and I did not need to go through much h Both my sales Chris and his manager Jimmy were very friendly and professional. They are very easy to deal with and I did not need to go through much hassle when negotiating for our new car. Jeff from financial service was great as well. We literally spent maybe 10 mins in signing our papers and then we were done. It was an awesome experience. More
Great visit Everything was wonderful. The people make this visit seamless and efficient. Love the complimentary car wash and that the associates always help me de Everything was wonderful. The people make this visit seamless and efficient. Love the complimentary car wash and that the associates always help me decide which services I need and don't need when I visit. More
Had to Replace 2007 MDX (PAID FOR!!) unexpectedly Didn't think that I would be able to purchase another Acura but felt that I would have to try since I have happily owned only Acuras for the past 20 y Didn't think that I would be able to purchase another Acura but felt that I would have to try since I have happily owned only Acuras for the past 20 years. Went on-line to your website and found a certified 2014 RDX for $24, 449.00 (more than I wanted to spend for a used car). I began my search with less expensive vehicles. The last "non-Acura" vehicle I looked at settled my indecisiveness. Long story short: I contacted your dealership and met Chuck Hanson and my car search was over. Chuck was everything a salesman should be: knowledgeable, thorough, kind, and PATIENT which made my purchase stress free. He also has a good sense of humor which I appreciated. After we finished the paperwork, I was ready for the final step of the purchase - financing. Josh continued the stress-free atmosphere I experienced with Chuck and I left Jay Wolfe Acura with a car that makes me extremely happy. THANK YOU to both Chuck and Josh!!!!! spoke with him for 3 days while I vascillated between "I want it" - But maybe I should buy something else". More
Service Provided details on each of the services and answered questions. work was completed on time as promised and the car was washed. Dusty did a great jo Provided details on each of the services and answered questions. work was completed on time as promised and the car was washed. Dusty did a great job More
great after they got me a loaner- were not going to Sales person was new, Alejandro Winkle, but awesome. I am Doctor and needed a car while mine was serviced-I was told I had to wait Sales person was new, Alejandro Winkle, but awesome. I am Doctor and needed a car while mine was serviced-I was told I had to wait More
Great Service! Jordan was awesome to work with, and he had my car ready in half the time that was initially indicated! Very friendly, and efficient service! Jordan was awesome to work with, and he had my car ready in half the time that was initially indicated! Very friendly, and efficient service! More
Perfect This place is great. Dusty Hancock especially is a fantastic service advisor. They have saved me money on several occasions. I have nothing negative t This place is great. Dusty Hancock especially is a fantastic service advisor. They have saved me money on several occasions. I have nothing negative to say about them. More
Service Appomtment Excellent service. Great staff. Scheduled appointment around lunch time and was able to have a sandwich from their complimentary lounge and catch up Excellent service. Great staff. Scheduled appointment around lunch time and was able to have a sandwich from their complimentary lounge and catch up on email. I would recommend to anyone with an Acura. More
Overall great purchase experience We generally do not do well at car dealerships. This experience was pleasant from start to finish. The professionalism and comfort of the lounge etc We generally do not do well at car dealerships. This experience was pleasant from start to finish. The professionalism and comfort of the lounge etc helped us to finally decide to purchase an MDX after a year of trying to get a new car. Everyone went above and beyond well after the purchase when my phone would not connect via BlueTooth...very appreciative of everyone's efforts. More