
Jay Wolfe Acura
Kansas City, MO

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2017 RDX purchase I worked with Jimmy Carpenter and Jake Chamberlain. Both were very friendly but professional. I knew the car I wanted so it was a matter of working w I worked with Jimmy Carpenter and Jake Chamberlain. Both were very friendly but professional. I knew the car I wanted so it was a matter of working with my trade-in etc. I thought the trade in price was fair considering I had some significant body damage due to parking garage dings! Overall, this was an easy and pleasant experience. This is my 3rd Acura, so I am obviously a fan of Acura and the Jay Wolfe organization. More
Service set B Went well. Done on time as promised. Dusty was thorough to explain what was done and the results of the inspection. He also arranged a loaner vehicle. Went well. Done on time as promised. Dusty was thorough to explain what was done and the results of the inspection. He also arranged a loaner vehicle. More
It was relaxed and no pressure I haven't been back to the dealership since purchase but the service area was nice. I won't mind no waiting there. Jake knew the car well. That knowle I haven't been back to the dealership since purchase but the service area was nice. I won't mind no waiting there. Jake knew the car well. That knowledge helped sell the car!! More
Thorough and quick The Jay Wolfe Acura team took excellent care of my vehicle. Tricen explained all of the service options well, then provided quick and consistent commu The Jay Wolfe Acura team took excellent care of my vehicle. Tricen explained all of the service options well, then provided quick and consistent communication on their progress. More
Great first experience! This was my first visit after purchasing my new MDX six months ago. I was very impressed by the personal attention, and the lounge was fabulous! I enj This was my first visit after purchasing my new MDX six months ago. I was very impressed by the personal attention, and the lounge was fabulous! I enjoyed a tasty lunch while I waited for my car to be serviced. More
Bruce Jankowski Service Experience The service attendant was very professional and he is an asset to your dealership. I consider my service experience as excellent. My Acura ownership h The service attendant was very professional and he is an asset to your dealership. I consider my service experience as excellent. My Acura ownership has been a very positive experience so far. More
Awesome Tracin did an excellent job expianing the work previously done on my car. He took the time to listen to my question. And when I picked up my car he, a Tracin did an excellent job expianing the work previously done on my car. He took the time to listen to my question. And when I picked up my car he, again, took time to explain me what was done. More
Great customer service Dillon Rath is always wonderful to work with. He always gives a detailed explanation of what Is being done and I completely trust him! It's nice to be Dillon Rath is always wonderful to work with. He always gives a detailed explanation of what Is being done and I completely trust him! It's nice to be able to trust what is being done to your car. Another point to be made about the lounge staff. Both the young lady and gentleman were very friendly and welcoming. They made sure I had everything needed promptly. Will continue to recommend Jay Wolfe Acura! More
Service at Jay Wolfe Acura Prompt service and friendly team! The lounge was comfortable. Throughout my visit, Tricen kept me informed of the progress on my vehicle. Thank you, T Prompt service and friendly team! The lounge was comfortable. Throughout my visit, Tricen kept me informed of the progress on my vehicle. Thank you, Tricen! More
B16 service with tricen Tricen was honest, friendly, efficient and effective. He helped navigate what was necessary and fair for condition of vehicle. He worked hard with the Tricen was honest, friendly, efficient and effective. He helped navigate what was necessary and fair for condition of vehicle. He worked hard with the team to accommodate my schedule and had a pleasant attitude More