
Jay Wolfe Acura
Kansas City, MO

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Quick and Easy I arrived on time and my vehicle was taken back immediately. I was escorted to the lounge where I was provided a nice snack, beverage and access to a I arrived on time and my vehicle was taken back immediately. I was escorted to the lounge where I was provided a nice snack, beverage and access to a quiet comfortable lounge.It was great as I was able to catch up on some past due work! In and out...no drama! More
Excellent and quick service I got right in at my appointment, quickly received a loaner vehicle so I got to work on time. Came in at lunch and was able to drop off the loaner and I got right in at my appointment, quickly received a loaner vehicle so I got to work on time. Came in at lunch and was able to drop off the loaner and go through the service with Jordan. He's amazing and got me out the door quickly. More
Service visit Service advisor is friendly. He tried to upsell but didn't push as hard as in th past. I absolutely feel the charges for the service is overpriced by Service advisor is friendly. He tried to upsell but didn't push as hard as in th past. I absolutely feel the charges for the service is overpriced by far. $60.for tire rotation is ridiculous. More
Excellent Service Center I've driven Jay Wolfe Acuras for years and have always trusted my cars to their their service center because of their knowledgeable, professional an I've driven Jay Wolfe Acuras for years and have always trusted my cars to their their service center because of their knowledgeable, professional and very personable service advisors. The car was due for routine maintenance plus possible issues with brakes and transmission. Both Mr. DeAngelo and Mr. Rath worked on running thorough diagnostics and found no problems. Both men kept us informed and it was a pleasure dealing with them. More
First Service I just had the first service on this car. The appointment process worked well and I was greeted promptly by Dillon. He was courteous and explained the I just had the first service on this car. The appointment process worked well and I was greeted promptly by Dillon. He was courteous and explained the process and options. The service was completed in the estimated time. I was able to enjoy coffee and a bagel in the lounge while catching up on some reading. Lounge attendant was attentive and helpful. More
Above and Beyond expectations I took my new 2017 acura mdx in for an unscheduled appointment and was helped in a prompt and professional manner. All questions were answered and th I took my new 2017 acura mdx in for an unscheduled appointment and was helped in a prompt and professional manner. All questions were answered and the problem was corrected. The staff was knowledgeable, professional and efficient. More
Excellent Customer Service Dillon does a great job taking care of us during our service visits. He is excellent to work with andkeeps us updated on progress. I will keep workin Dillon does a great job taking care of us during our service visits. He is excellent to work with andkeeps us updated on progress. I will keep working with Dillon for our service requirements. More
Car servicing can be fun....(who would have thought?) The service was courteous, quick, friendly in great looking facility which is a pleasure to drive into. Love the lounge. Overall great experience an The service was courteous, quick, friendly in great looking facility which is a pleasure to drive into. Love the lounge. Overall great experience and I am a die hard car servicing hater..... More
Always a good experience I have not had a bad experience at the dealership for service. Always friendly and helpful. I feel prices charged in the service area are fair. I have not had a bad experience at the dealership for service. Always friendly and helpful. I feel prices charged in the service area are fair. More
Best Service Always! I have two Acura's and whenever we go in for service we are treated like we are important and not just some revenue for them!!! I have two Acura's and whenever we go in for service we are treated like we are important and not just some revenue for them!!! More