
Jay Wolfe Acura
Kansas City, MO

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Top notch service center I have been using Jay Wolfe service center for many years through multiple cars. Dusty is always great to work with and it is consistently a great ex I have been using Jay Wolfe service center for many years through multiple cars. Dusty is always great to work with and it is consistently a great experience start to finish. More
Great experience Just an overall great experience. Good Employees, with great customer service skills. Great place to have purchased a vehicle. Service rep to custome Just an overall great experience. Good Employees, with great customer service skills. Great place to have purchased a vehicle. Service rep to customer engagement was exceptional. More
Routine oil change/vehicle maintenance Dillon was great to work with. Courtesy shuttle service was a bonus and extremely helpful. My car was clean and ready to roll as promised! Scheduli Dillon was great to work with. Courtesy shuttle service was a bonus and extremely helpful. My car was clean and ready to roll as promised! Scheduling the service was tedious though. The person wasn't familiar with routine maintenance services and expected me to know. She also failed to mention the location of the overnight drop-off location. Had we arrived after the sales center had closed, we never would have found it. Even when told where it was, we had a difficult time getting there. After hours drop off isn't at all convenient because of the key drop-off location. More
Always GREAT service Service scheduling reps are always pleasant and courteous. Dusty always takes great care of my car anytime I bring it in for service! He goes above a Service scheduling reps are always pleasant and courteous. Dusty always takes great care of my car anytime I bring it in for service! He goes above and beyond every time. More
Jordan was execeptional while doing his job. Jordan listened to me, made recommendations, and took care of the service that was needed. And it is always nice to wait with the drink and food a Jordan listened to me, made recommendations, and took care of the service that was needed. And it is always nice to wait with the drink and food available. With my iPad to read with, it is a nice place to be while waiting. Wait staff always friendly. More
very friendly and fast Helpful and friendly...thoroughly enjoyed it. Always very professional. Jordan was very well-mannered and completely informative. Jordan gave me his c Helpful and friendly...thoroughly enjoyed it. Always very professional. Jordan was very well-mannered and completely informative. Jordan gave me his card in case i had follow up questions, i was appreciative. More
Comment on Service and Rough Transmission Shifting Dusty was prompt and courteous. It did take about 1/2 hour longer than estimated, but no big deal. I was told at the time I purchased the MDX that the Dusty was prompt and courteous. It did take about 1/2 hour longer than estimated, but no big deal. I was told at the time I purchased the MDX that the rough shifting would go away at approximately 5,000 miles and it has improved a little, but not near the smoothness of an Audi and a Mercede-Benz, that I own, and the 3 Lexus RX's that I used to own. More
Service Although service is never inexpensive, anywhere, you do seem to get what you are paying for at Acura. Great crew and always helpful and friendly. Although service is never inexpensive, anywhere, you do seem to get what you are paying for at Acura. Great crew and always helpful and friendly. More
Purchased 2017 RDX All aspects of car buying experience were easy and straight forward. Started with the internet and promptly received a reply and continued to Sales wh All aspects of car buying experience were easy and straight forward. Started with the internet and promptly received a reply and continued to Sales where Jon Stout was excellent. More
Best of the Best Jay Wolfe Acura is the place to buy a car. I just purchased my fourth Acura. I'm always pleased with this dealership, the service department and the Jay Wolfe Acura is the place to buy a car. I just purchased my fourth Acura. I'm always pleased with this dealership, the service department and the salesmen. Jon Stout is professional as well as a good "people person". I will refer people to this dealership and to Jon. Thank you, Jon. Jeff Johnson was great at answering all my questions. More