
Jay Wolfe Acura
Kansas City, MO

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service review excellent service all around. greeted me immediately, discussed all options, etc. nice loaner provided. called to pick up in a timely fashion. clea excellent service all around. greeted me immediately, discussed all options, etc. nice loaner provided. called to pick up in a timely fashion. clean and efficient. More
Excellent Customer Service Honest, straight-forward, and focused on providing the best experience for the customer. After thoroughly going over the menu of services and cost est Honest, straight-forward, and focused on providing the best experience for the customer. After thoroughly going over the menu of services and cost estimate, Jordan immediately coordinated a loaner vehicle for me and kept me updated on the status of my vehicle throughout the day. Kyle is the epitome of "service with a smile." He is constantly on the move; filling cups of coffee and keeping the cafe counter tidy. More
60,000 mile service Jordan did a great job coordinating everything, he got me a loaner to get to work and then called me to let me know the work was done. Very quick and Jordan did a great job coordinating everything, he got me a loaner to get to work and then called me to let me know the work was done. Very quick and very helpful. More
Dusty and Robert always treat me like 1st class Young man in the waiting area is also outstanding. They always seem to respect my time and keep me advised. Always seem to remember me too. Young man in the waiting area is also outstanding. They always seem to respect my time and keep me advised. Always seem to remember me too. More
Good service I was happy I could get in the day I called. My service was very nice and thorough. I also enjoyed a delicious sandwich while I waited I was happy I could get in the day I called. My service was very nice and thorough. I also enjoyed a delicious sandwich while I waited More
Exceptional Customer Service Since I have had this car every visit to their service center has been top notch. All of the service advisers I have worked with do a great job. I hav Since I have had this car every visit to their service center has been top notch. All of the service advisers I have worked with do a great job. I have known Dusty Hancock in the service department since 2010. He has always been very detailed does a very good job explaining the work performed and costs associated. This time Dusty went out of his way to give me some extra advice in regards to booking service. I use the online service most of the time and have kept notes on process. That advice will really be helpful for me. I can't thank him enough. More
Excellent! Excellent service greatly appreciated! I really appreciate that Gianni provided a summary of the expected maintenance needs over the next 7 years. N Excellent service greatly appreciated! I really appreciate that Gianni provided a summary of the expected maintenance needs over the next 7 years. Now I know what to expect and the approximate cost for every visit. Thank you! More
Excellent Service and Professional Staff The service department is excellent (always!). The staff is not only professional but also friendly. The waiting area is very comfortable great for The service department is excellent (always!). The staff is not only professional but also friendly. The waiting area is very comfortable great for work and food is provided which is always appreciated. More
Jordan went above and beyond. He was excellent. Service was fast and I didn't feel like they were trying to sell me things I didn't need. went above and beyond. He was excellent. Service was fast and I didn't feel like they were trying to sell me things I didn't need. More
Addressed a warranty related issue I was greeted promptly and courteously. They resolved my problem quickly and to my satisfaction. The car was returned washed and vacuumed and the i I was greeted promptly and courteously. They resolved my problem quickly and to my satisfaction. The car was returned washed and vacuumed and the interior was in great shape. More