
Jay Wolfe Acura
Kansas City, MO

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Exceptional service. One reason I drive an Acura. Working with Jordon was delightful. Jordan was very polite and informative. Waiting area is comfortable and relaxing. I was told the service would ta Working with Jordon was delightful. Jordan was very polite and informative. Waiting area is comfortable and relaxing. I was told the service would take 1 1/2 hours and that estimate was right on. More
Best service in Kansas City I was very impressed with both Chris in sales and Jordon in service at Jay Wolfe Acura. Their certified pre-owned program is top notch. I got a great I was very impressed with both Chris in sales and Jordon in service at Jay Wolfe Acura. Their certified pre-owned program is top notch. I got a great deal on a cpo vehicle and just enjoyed my first of five free oil changes. The 3-2-1 program also saved me several hundred dollars in replacing a brand new Michelin tire when the mechanic found a nail in the sidewall. Add to that a free lunch in their lounge and a car wash all with nothing out of pocket. Great job all around. More
Excellent professional service The service is excellent, the staff incredibly professional, and I love the waiting area where I can work, make phone calls and keep m y day moving a The service is excellent, the staff incredibly professional, and I love the waiting area where I can work, make phone calls and keep m y day moving along. More
Trevor Knows! We worked with Trevor Guy and he knows the "REAL" answer to every question we put to him! The only reason we did not buy the vehicle was MY limitati We worked with Trevor Guy and he knows the "REAL" answer to every question we put to him! The only reason we did not buy the vehicle was MY limitations, not the Acura's. No other vehicle had the "awesome" factor of the MDX. The dealership was wonderful to work with, very attentive, willing to let us go for a 24 hour test drive that narrowed our search to the MDX and one other vehicle. When I resolve the physical limitation I have to overcome, we will be back! More
Very professional and efficient plus friendly. See title- says it all. Service advisor was prompt and thorough, took me to the lounge and explained food options. Service was completed during time f See title- says it all. Service advisor was prompt and thorough, took me to the lounge and explained food options. Service was completed during time frame promised. More
Routine Service Always keeps.the customers need in mind. Would and have recommended the dealership. Location is easily accessible. Customer service bar will.spoil you Always keeps.the customers need in mind. Would and have recommended the dealership. Location is easily accessible. Customer service bar will.spoil you for other service centers Jordan took the time to make aurenI understood the assessment done on my car. More
Outstanding. Service technicians interactions are professional, explain in detail what service is needed and again when completed. The lounge area and Cafe is a c Service technicians interactions are professional, explain in detail what service is needed and again when completed. The lounge area and Cafe is a comfortable place with plenty of accommodations while on site. I feel obliged to mention the Customer Care employee who made the appointment on the phone. She accomplished the goal although in my view, does not have a congenial telephone personality. She spoke quickly and softly, It was a challenge to understand her. I have noticed this on my last service call as well. This past year I have noticed a difference. Overall, very happy with my RDX and Jay Wolfe Acura. More
Ready for road trip My experience at Jay Wolfe Acura is always pleasant and painless. Staff makes me feel important, like I'm their only customer of the day! My experience at Jay Wolfe Acura is always pleasant and painless. Staff makes me feel important, like I'm their only customer of the day! More
Great service at Jay Wolfe Acura Treated well...from stepping out of my vehicle in service to being spoiled with snacks. Dillon Rath went over all that would be done on this service Treated well...from stepping out of my vehicle in service to being spoiled with snacks. Dillon Rath went over all that would be done on this service and personally walked me to my car when I left. Service here is great!! More
Oil Change Fast, courteous service as always. Dusty explained what was scheduled and provided cost estimate at check in and clearly outline what service was com Fast, courteous service as always. Dusty explained what was scheduled and provided cost estimate at check in and clearly outline what service was completed and future recommendations on check out. Lounge is always a great place to be when staying on site. More