Jay Wolfe Acura
Kansas City, MO
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Excellent customer service My service advisor, Dusty, explained the importance of the service needed in terms I understood. He is a professional. My car was complete in a time My service advisor, Dusty, explained the importance of the service needed in terms I understood. He is a professional. My car was complete in a timely manner, and he updated me every step of the way. More
Excellent service Waiting for your car to be serviced is never easy, but Jay Wolfe sure makes it bearable with an excellent customer support staff - not only on the ser Waiting for your car to be serviced is never easy, but Jay Wolfe sure makes it bearable with an excellent customer support staff - not only on the service floor but in the customer lounge as well. More
Excellent Service I was very professional received excellent service after expressing and explaining my concern regarding warranty item. Thanks for listening to custome I was very professional received excellent service after expressing and explaining my concern regarding warranty item. Thanks for listening to customer. Awesome service and Thank you. More
Service Visit I received great service and it was performed right and fast. I will return and would recommend this dealership to friends and family. Thank you! I received great service and it was performed right and fast. I will return and would recommend this dealership to friends and family. Thank you! More
Service was excellent Service advisor Dusty ? Was very Professional received excellent service. Was not pressured into any concerned about my needs I will continue to use Service advisor Dusty ? Was very Professional received excellent service. Was not pressured into any concerned about my needs I will continue to use this location for any service needed on my Acura TL. More
Excellent experience Paula and I both own Acura's and drive here from Wichita, Ks. BECAUSE of the quality of the work you do on our vehicles along with your honesty ( Paula and I both own Acura's and drive here from Wichita, Ks. BECAUSE of the quality of the work you do on our vehicles along with your honesty (which is something The Wichita Luxury Collection lacks) and just overall appreciation that we feel when at your dealership. It's never mattered whether it's Jimmy Carpenter, Wayne Sheets, Dillon in service or just the sales people--ALL OF YOU treat us with a HUGE amount of respect for our concerns rather than lying to us and putting us on the back burner which is what's going on in Wichita. It's a drive to have our vehicles serviced here BUT we know they will be serviced correctly at Jay Wolfe and kept SAFE for us. Thank you again for ALL YOU DO for Paula and I. Jerry Mayhew MDX Owner Paula Shields TL Owner More
Service Visit Alex gave me great service. He kept me updated every step of the way. He even got back to me a few days with information on contacting a glass special Alex gave me great service. He kept me updated every step of the way. He even got back to me a few days with information on contacting a glass specialist to fill a chip on my windshield. More
Perfect, as always. Perfect customer service, as always. Prompt, courteous, and an amazing waiting area where they feed you whatever you want, just for waiting on your au Perfect customer service, as always. Prompt, courteous, and an amazing waiting area where they feed you whatever you want, just for waiting on your automobile. More
Jimmy Carpenter, Dusty Hancock & JW Acura are Terrific!! We are Acura loyalists and purchased both our most recent vehicles from Jay Wolfe & Jimmy Carpenter. We have serviced all of our vehicles for 15 year We are Acura loyalists and purchased both our most recent vehicles from Jay Wolfe & Jimmy Carpenter. We have serviced all of our vehicles for 15 years through JW's service department, the last several years with Dusty as our service manager. I have been incredibly impressed by Dusty and Jimmy's customer service excellence and professionalism; would never hesitate to recommend Jimmy to a new car buyer or Dusty when service is needed. Very, very satisfied... More
Excellent Dealership. Other than them trying to upsale us a warranty we didn't want, it was an excellent experience. Julio was superb and even drove the car to us so we cou Other than them trying to upsale us a warranty we didn't want, it was an excellent experience. Julio was superb and even drove the car to us so we could see it first hand. He represents the organization well. More










