
Jay Wolfe Acura
Kansas City, MO

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Thanks Jimmy Jimmy was a super friendly and super helpful salesman! We really enjoyed visiting with him and working with him during our purchase. We would recommen Jimmy was a super friendly and super helpful salesman! We really enjoyed visiting with him and working with him during our purchase. We would recommend him to others in the market. More
Car Buying Experience This was our first experience with this dealer and we couldn't have been more pleased! Julio Esquivel did a fantastic job dealing with us. His boss Ti This was our first experience with this dealer and we couldn't have been more pleased! Julio Esquivel did a fantastic job dealing with us. His boss Tim and finance person Josh we also great to work with. They really value their customers. Something many other places just don't quite get. I have no worries we'll be happy with them going forward as well. More
Always good Service reps are great, service itself is prompt and thorough. Very comfortable customer lounge. And they wash and detail my car so it looks great! Service reps are great, service itself is prompt and thorough. Very comfortable customer lounge. And they wash and detail my car so it looks great! More
Awesome! Resolved my issues! I purchased my 2014 Acura MDX from Hendrick Acura, Overland Park in May of 2014 and have been taking my car there for routine oil changes and service I purchased my 2014 Acura MDX from Hendrick Acura, Overland Park in May of 2014 and have been taking my car there for routine oil changes and service until July 28, 2016. Basically since buying the car, my husband and I noticed a noise coming from the front end when backing up straight or turning. I took it to Hendrick Acura for oil routine changes and asked on more than one occasion that they inspect the noise coming from the front end. Each time I was either told it was normal or they couldn't recreate the sound. In July 2016, I then took my car to another Hendrick dealership (Hendrick Lexus Tiffany Springs) closer to my home for the routine oil change and asked that they check the front end as well. I wanted a "2nd opinion." The service personnel there also heard the noise, said that it didn’t sound normal and recommended that I take my car to a different Acura dealership to get yet another opinion since they did not have Acura certified technicians and could not do warranty work there. So I took my car to Jay Wolfe Acura and dealt with Dillon Rath. After explaining why I had my car in for service he got in the car with me to hear the noise. He heard it, along with 3-4 other service employees. They all said that the sound coming from my front end did not sound "normal." It was determined that the noise was coming from the brakes and brake system hardware. Because my car has over 42,000 miles, Jay Wolfe recommended that Hendrick Acura be notified to see if they would "goodwill" the work. Dillon contacted Mike in the service department at Hendrick Acura and was met with exasperation. Dillon then discussed my situation with the DSM for the area Acura dealerships and the work needed to be performed on my car was approved by the DSM for the "goodwill" service! I was highly satisfied with the work ethic of Dillon and his service team. If it had not been for him, I don't think Hendrick Acura would have remedied the problem with my car until AFTER my warranty period had run out. The noise is now gone! Thank you Dillon and Jay Wolfe Acura! You have gained my business and when it comes time for a new Acura we know where to go! Sincerely, Paige B. More
Friendly staff and vehicle delivered on schedule. Great experience. Car was relatively clean when dropped off and the service team cleaned it up again before I picked it up. Will definitely be return Great experience. Car was relatively clean when dropped off and the service team cleaned it up again before I picked it up. Will definitely be returning again for routine maintenance. More
Snappy service JWolfe handled the recall/replacement quickly. They listened when I advised I did not require any other service at the time. Topped it off with clea JWolfe handled the recall/replacement quickly. They listened when I advised I did not require any other service at the time. Topped it off with cleaning the inside/outside of my vehicle---all in less than an hour. Can't beat that! More
Great place to buy a car Always met by very nice people that work at Acura. We love the waiting room. It is very clean. We love our car and the service is great!!!!!!! Always met by very nice people that work at Acura. We love the waiting room. It is very clean. We love our car and the service is great!!!!!!! More
Nice, polite personnel. Personnel were very friendly and helpful. It is obvious that Acura spends time training these people who are so well-schooled, polite and professiona Personnel were very friendly and helpful. It is obvious that Acura spends time training these people who are so well-schooled, polite and professional. 5 Stars More
Awesome people, great experience! The people are very friendly, when they greet you they make you feel special, the sales people are wonderful, especially Jimmy Carpenter and I love th The people are very friendly, when they greet you they make you feel special, the sales people are wonderful, especially Jimmy Carpenter and I love the Panera type of lunch that you can get there while waiting for your car to get done, just so professional overall! More
Fabulous as usual Dusty is the reason for my good review of your dealership. He is respectful, honest, and makes you feel like you're his most important client. He's Dusty is the reason for my good review of your dealership. He is respectful, honest, and makes you feel like you're his most important client. He's the reason I come back to your dealership. More