
Jay Wolfe Acura
Kansas City, MO

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Professional and courteous in a friendly and clean environme Same as above. Professional courteous clean and friendly. Now I am just adding words. What more can I say. This part is a little ridiculous am I done Same as above. Professional courteous clean and friendly. Now I am just adding words. What more can I say. This part is a little ridiculous am I done yet. More
Replacing a lost fob. Jimmy Carpenter who sold me my SUV, helped me so much. I was able to get a new fob to replace the lost one, thanks to Jimmy. Jimmy Carpenter who sold me my SUV, helped me so much. I was able to get a new fob to replace the lost one, thanks to Jimmy. More
Airbag recall Went in for air bag recall. 1st in line and was out quick. However, the air bag light still comes on. Now I have to go back. I dislike having to go ri Went in for air bag recall. 1st in line and was out quick. However, the air bag light still comes on. Now I have to go back. I dislike having to go right back. More
New Car The sales team very friendly and accommodating. Jeff handled the paperwork and explained the financing options. Daniel did great job of vehicle set up The sales team very friendly and accommodating. Jeff handled the paperwork and explained the financing options. Daniel did great job of vehicle set up and getting us started on the use of the navigation and audio features of the 2016 MDX. More
Best Possible Car Buying Experience The entire process, from finding the right used car, negotiating the price, and delivering the car, was first rate. They went to extra lengths to ins The entire process, from finding the right used car, negotiating the price, and delivering the car, was first rate. They went to extra lengths to insure I found the car I was looking for and then offered it at an extremely fair price. When they delivered the car it looked brand new. Dee's detailing of the car was outstanding. Danny Martin performed a walkthrough of the cars' many features and took the extra time to program all the the personalized settings to my preferences. They get 5 stars for their customer centered approach. I am a long time customer of the dealership and know that their customer focus extends to the service department as well. If you are in the market for an Acura you won't get treated any better than Jay Wolfe Acura. More
Great & painless buying experience! I knew exactly what I wanted and Jimmy - best salesman we've ever dealt with - quickly helped us navigate through the buying process! Acura provides o I knew exactly what I wanted and Jimmy - best salesman we've ever dealt with - quickly helped us navigate through the buying process! Acura provides outstanding customer service and attention to detail. 4 short days after buying my new 2017 RDX, the battery was dead. It was simply due to sitting in storage until we purchased (not sure how far in advanced these are manufactured). Regardless, Jimmy - yes, the salesman - showed up at our house to jump start the battery on a Saturday. When it didn't work, they had a service guy at our house within the hour to replaced the battery. Outstanding customer service and hands down the best Acura dealer in the KC area! HIGHLY recommend if you're interested in Acura! I don't think I'll ever drive anything else :) More
New 2015 MDX This is my third MDX and fifth Acura. I recommend this dealership. The purchase process is a positive experience, unlike some others whereby you fee This is my third MDX and fifth Acura. I recommend this dealership. The purchase process is a positive experience, unlike some others whereby you feel like you've been had. More
Low key approach Dealing with Jimmy was very easy, no pressure. Glad to see that Jay Wolfe does not subscribe to the old way of selling cars, but using a much more Dealing with Jimmy was very easy, no pressure. Glad to see that Jay Wolfe does not subscribe to the old way of selling cars, but using a much more client friendly approach. I left feeling that I got a fair deal. More
very nice experience I was very pleased. There was no hard sell of any extra items I didn't want (extended warranty). I was very happy I chose Jay Wolfe. I was very pleased. There was no hard sell of any extra items I didn't want (extended warranty). I was very happy I chose Jay Wolfe. More
It was a good experience I have purchased three cars fro jay Wolfe Acura and have been very happy with the service in the sales and service areas. I have purchased three cars fro jay Wolfe Acura and have been very happy with the service in the sales and service areas. More