
Jay Wolfe Acura
Kansas City, MO

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Excellent new car owner training Danny Martin's training was excellent, and he patiently answered all of the many questions we posed, both when we picked up our RDX and at the new own Danny Martin's training was excellent, and he patiently answered all of the many questions we posed, both when we picked up our RDX and at the new owner training session. He is a pleasure to deal with. More
Hassle free Gretchen was great. I can't get my wife to go into a dealership. I have had to go buy her last two cars. But Gretchen answered her questions and ke Gretchen was great. I can't get my wife to go into a dealership. I have had to go buy her last two cars. But Gretchen answered her questions and kept her relaxed the whole process. It's surprising that dealerships have not overtly addressed this issue yet. More
Purchase of new MDX Our salesman Mark Bishop was very good to work with. The only issue that happened was that the person that was to prep the car for final delivery was Our salesman Mark Bishop was very good to work with. The only issue that happened was that the person that was to prep the car for final delivery was evidently off that day. As a result we had to spend too much time waiting to get the car. More
Outstanding Customer Experience I have been an Acura owner for years and had been looking to upgrade my car since 2014 but I did not find the right professional at other dealerships I have been an Acura owner for years and had been looking to upgrade my car since 2014 but I did not find the right professional at other dealerships to make me comfortable with making a change. The difference in my ability to upgrade my car was the excellent support and professional approach I experienced working with Jimmy Carpenter. He found me the right car and made me very comfortable with the entire process of making the transition. Working with him and the team, I was able to test drive the different models and Jimmy did an exceptional job of walking me through the entire process. His attention to detail and follow through is outstanding. Thank you Jimmy for making this a great customer experience! More
Easy and thorough Jimmy Carpenter and the whole team at Jay Wolfe made buying a car simple and fast. I appreciate Jimmys integrity and knowledge of the process inside a Jimmy Carpenter and the whole team at Jay Wolfe made buying a car simple and fast. I appreciate Jimmys integrity and knowledge of the process inside and out. More
Great Experience My experience with Jimmy Carpenter and Jay Wolfe Acura was wonderful. I was given nothing but great and honest service. Jimmy is a very outgoing guy w My experience with Jimmy Carpenter and Jay Wolfe Acura was wonderful. I was given nothing but great and honest service. Jimmy is a very outgoing guy who can relate to his customers needs no matter what. The next vehicle purchase that I make will be with Jimmy and this dealership. More
Amazing Job!! My experience with Jimmy Carpenter at Jay Wolfe Acura was absolutely amazing!!! Jimmy went above and beyond to answer every question my wife and I had My experience with Jimmy Carpenter at Jay Wolfe Acura was absolutely amazing!!! Jimmy went above and beyond to answer every question my wife and I had. Not to mention went on the test drives and explained the vehicle in great detail. The entire staff at Jay Wolfe Acura is amazing & the next vehicle I purchase will be with Jimmy. Thank you Jimmy! Jay & Nicole More
Jimmy made buying a car hassle-free This was the second Acura I purchased from Jay Wolfe and I wouldn't go anywhere else. The first experience with Courtney in 2014 was good, but this ex This was the second Acura I purchased from Jay Wolfe and I wouldn't go anywhere else. The first experience with Courtney in 2014 was good, but this experience, with Jimmy Carpenter, was simply outstanding. Jimmy is professional yet completely down to earth and approachable. He made car-buying literally hassle-free. Jimmy had me work with an "intern" Jake, who sat in the new RDX with me and explained the technology and assisted me in setting up favorite radio stations and connecting my cell phone to the car. More
GOOD JOB JIMMY This is my second purchase from the dealership. They are very helpful and friendly. Jimmy is a great salesman and goes beyond expectations. I did n This is my second purchase from the dealership. They are very helpful and friendly. Jimmy is a great salesman and goes beyond expectations. I did not even look at another dealership for my new car. They offer great deals and hove an excellent service department. Thank you Jimmy! More
4th Acura Purchase This was the 4th Acura we've purchased from Jay Wolfe, and as we completed the process, my wife noted, and I agreed, that Jimmy was one of the "best" This was the 4th Acura we've purchased from Jay Wolfe, and as we completed the process, my wife noted, and I agreed, that Jimmy was one of the "best" car salesman we ever dealt with at Jay Wolfe and the other dealers we've visited and purchased from. More